IT management

Inside the distros: A year in Linux development

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Chrome OS: Why it may be time to approach desktop IT in a different way

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The desktop is changing

In this week's Computer Weekly, corporate PCs haven't changed much in 20 years – as use of Chrome OS grows, we ask if IT leaders are ready for a new approach. Theresa May said Brexit means the UK leaving the EU digital single market – does this mean a return to roaming charges? And we look at the latest developments in Linux. Read the issue now. Continue Reading

Capgemini turns to tech startup to identify ‘most engaged’ teams

Technology and consulting services firm Capgemini is using technology from a startup company to poll its employees’ views and provide feedback from managers every week. It is discovering what it takes to create “engaged teams” Continue Reading

By

• Bill Goodwin, Investigations Editor

IT staff will need to retrain when automation deskills their jobs

Intelligent agents and automation will be needed to support digitisation efforts in business, but to succeed, IT will need to apply these techniques internally Continue Reading

By

• Cliff Saran, Managing Editor

HPE calls for bottom-up approach to AI

A bottom-up approach towards data modelling is needed to address the shortcomings of physical and theoretical models in artificial intelligence Continue Reading

By

• Aaron Tan, Informa TechTarget

ShopDirect set to use AI to detect fraud on phone calls

The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading

By

• Cliff Saran, Managing Editor

SAP licensing – reassuringly expensive?

SAP’s recent settlement with AB InBev has again put audits and licensing under the spotlight. We look at how to get the best value and avoid fines Continue Reading

By

• Martin Thompson, ITAM Forum

Ransomware publicity heightened awareness but other threats remain, experts say

Due to several high profile attacks over the past year, ransomware is now well known across organisations, but there are other threats to be aware of, say cyber security experts Continue Reading

By

• Zach Emmanuel, Computer Weekly

CQC raises concerns over quality of online primary care services

Care Quality Commission’s inspection into online or app-based GP services finds that 43% of providers aren’t adhering to “safe care” regulations Continue Reading

By

• Lis Evenstad

Apple CEO calls for better privacy regulations

Apple’s CEO is calling for better data privacy regulations as Elon Musk joins Brian Acton in supporting the #DeleteFacebook campaign Continue Reading

By

• Warwick Ashford, Senior analyst

How to make the leap from traditional bank to digital bank

To compete effectively in an increasingly digital financial landscape, conventional banks need to build greater efficiency, value and trust through technology Continue Reading

By

• Vittorio D’Orazio and Alistair Newton

Swedish study talks up benefits of artificial intelligence

A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading

By

• Gerard O'Dwyer

Swedish industry contributes to 5G evolution

Swedish industrial companies have played a role in the development of Ericsson’s 5G services in the country Continue Reading

By

• Jane Hamrin

Government must improve quality and awareness of childcare website, say MPs

Treasury Committee says government should launch websites only when they can cope with the expected workload, after childcare website was down for 160 hours last summer Continue Reading

By

• Lis Evenstad

Cloud key to cyber defence, says Palo Alto Networks

Organisations need to make sense of security intelligence and act on it faster to get ahead of attackers, and cloud-based security is one way of making that possible, according to Palo Alto Networks Continue Reading

By

• Warwick Ashford, Senior analyst

Facebook braces for new regulation for Cambridge Analytica deal

Facebook's COO has joined the social network’s CEO in apologising for betraying users’ trust by giving Cambridge Analytica unfettered access to personal data, saying the firm will work with regulators Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Damian Smith, head of IT, England and Wales Cricket Board

Embracing change at an institution more than 200 years old can be a sticky wicket, but England and Wales Cricket Board’s head of IT is batting for a digitally enabled future Continue Reading

By

• Mark Samuels

Telefonica cuts HR running costs by 40% as it replaces hundreds of ageing IT systems

Multinational telecoms group Telefonica is on the verge of completing a project to replace 175 incompatible HR IT systems with a cloud service covering more than 40 countries Continue Reading

By

• Bill Goodwin, Investigations Editor

Private sector over-investing against nation-state attacks

The creator of a routing technique that protects the domain name system says the money spent on guarding against nation-state actors could have been better used for other purposes Continue Reading

By

• Aaron Tan, Informa TechTarget

DR 101: The disaster recovery plan and disaster recovery strategy

We walk through the key steps and essential building blocks required to develop a disaster recovery strategy and how to write a disaster recovery plan Continue Reading

By

• Antony Adshead, Storage Editor

Privacy group calls for UK response to data exploitation

Policy-makers need to respond swiftly to the Cambridge Analytica and Facebook data exploitation scandal, according to privacy rights group Continue Reading

By

• Warwick Ashford, Senior analyst

Mayor of London kick-starts drive to make city top for AI

London mayor Sadiq Khan commissions a study to look at improving the capital’s readiness for artificial intelligence Continue Reading

By

• Cliff Saran, Managing Editor

Fintechs weigh up their partnership options

Fintechs need to consider what type of companies they should work with to make the most of open banking regulations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HMRC sets August launch date for customs IT system

HMRC plans to begin a phased deployment of its Customs Declaration Service this August, with completion expected by early 2019 Continue Reading

By

• Lis Evenstad

Legacy IT hampers digital strategy at banks and insurers

A highly regulated environment, a risk-averse culture and a reliance on core legacy technology are holding back banks and insurance companies from modernisation Continue Reading

By

• Cliff Saran, Managing Editor

What would coders do in ethical grey areas?

Software developers are writing code that affects the lives of millions of people and how businesses are run, but what do coders think about some of the ethical questions they face? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Shared services project is about user needs, not tech, says strategy director

If you’re hoping for the government’s shared services strategy to “break revolutionary ground” in terms of tech, you’ll be disappointed. It’s about serving user needs – not tech – says its strategy director Andy Helliwell Continue Reading

By

• Lis Evenstad

HPE pushes prescriptive AI for industrial applications

Predicting when a machine will fail is one thing, but HPE hopes its artificial intelligence service will help businesses augment their maintenance programmes Continue Reading

By

• Cliff Saran, Managing Editor

Microsoft readies Windows Server 2019

As it pushes Azure for the cloud and Azure Stack as an on-premise bridge, Microsoft still believes there is life in Windows Server Continue Reading

By

• Cliff Saran, Managing Editor

AB InBev settles out of court in $600m SAP licensing dispute

SEC filing reveals that brewer Anheuser-Busch InBev has come to an agreement with SAP over the ERP provider's under-licensing claim Continue Reading

By

• Cliff Saran, Managing Editor

UK must hurry to agree science and innovation deal with EU, MPs say

The Science and Technology Committee calls on government to urgently secure science and innovation deal with the EU to get clarity on funding, regulation and talent retention and recruitment Continue Reading

By

• Lis Evenstad

WhatsApp co-founder calls time on Facebook

Brian Acton has called time on Facebook following reports of the firm’s dealings with data mining firm Cambridge Analytica linked to the EU referendum and Donald Trump’s US election campaign Continue Reading

By

• Warwick Ashford, Senior analyst

Singapore government outlines its approach to IoT

Avoiding supplier lock-in, driving open standards and tapping modular platforms are part of the approach that the Singapore government has taken in implementing the internet of things in the city-state Continue Reading

By

• Aaron Tan, Informa TechTarget

IBM delivers Watson-powered voice assistant for consumer brands

Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading

By

• Cliff Saran, Managing Editor

Croydon Council partners with Rainmaker to shake up its IT

Croydon Council has employed digital transformation specialist Rainmaker to help it change the way it delivers IT over the next three years Continue Reading

By

• Lis Evenstad

Ofcom opens 5G spectrum auction

Ofcom has opened the bidding in the auction of spectrum to support 4G and 5G mobile networks Continue Reading

By

• Alex Scroxton, Security Editor

Brexit is an opportunity to transform, says HMRC digital transformation director

HMRC’s digital transformation director Brigid McBride on Brexit opportunities, using AI and robotics to improve services, and growing the API ecosystem Continue Reading

By

• Lis Evenstad

Researchers use AI, big data and machine learning to find best place in the world to live

West Perth in Australia and Hebden Bridge in the UK are among the top locations ranked by machine learning tool in SAS project Continue Reading

By

• Zach Emmanuel, Computer Weekly

Where neuroscience meets technology

In this week’s Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with the Universal Credit IT project. And we look at how emerging artificial intelligence techniques can help improve cyber security. Read the issue now. Continue Reading

Universal Credit: How did it go so wrong?

The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong Continue Reading

Australia, ASEAN deepen links on smart cities and digital trade

Besides fostering smart city development across Southeast Asia, Australia and ASEAN will also support the use of digital trade standards across the region’s booming e-commerce market Continue Reading

By

• Aaron Tan, Informa TechTarget

Australia pilots visa scheme to ease talent crunch

The Global Talent Scheme follows the government’s move to scrap the 457 visa, but industry watchers say smaller companies will struggle to meet its salary threshold Continue Reading

By

• Beverley Head

Wigan data breaches underline need to share threat intelligence

Ongoing data breaches experienced by local authorities underline the need for greater sharing of threat intelligence, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

Heartbleed and Shellshock thriving in Docker community

DevOps has revolutionised IT, but security best practices are being skimmed over, which means old vulnerabilities are finding a new lease of life in Docker Continue Reading

By

• Cliff Saran, Managing Editor

Big 10 open source companies give users a licence reprieve

With the roll-out of GNU GPL 3.0 open source licensing, the industry is expecting discrepancies, and hopes an open discussion will help to debug it Continue Reading

By

• Cliff Saran, Managing Editor

Tech firms not “walking the walk” when it comes to diversity

Despite high-tech firms claiming to have a good track record in diversity, most do not consider it when making business decisions Continue Reading

By

• Zach Emmanuel, Computer Weekly

Customer experience must be digital focus for banks

Omni-channel technologies can help banks stand out from their rivals, but a good customer experience should be their goal Continue Reading

By

• Cliff Saran, Managing Editor

Digital retail calls for agile approach, say experts

To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live Continue Reading

By

• Clare McDonald, Business Editor

Better public services – a Beveridge for the 21st century

A new 'manifesto' from digital government experts lays out a path to delivering the internet-enabled state that's been promised for years but is yet to become a reality Continue Reading

By

• Jerry Fishenden and Mark Thompson

Employers face hiring crisis as AI replaces mid-skilled jobs

Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff Continue Reading

By

• Bill Goodwin, Investigations Editor

Inside sales strategy, millennials highlight Accelerate 2018

Learn what happens when a SearchCRM editor joins a panel as the paid skeptic to discuss whether AI technologies provide real value for helping businesses increase revenue. Continue Reading

By

• Jesse Scardina, News Writer

Majority of organisations unaware of costs and responsibilities for cloud outages, research finds

Most companies are unaware about the costs associated with a cloud outage and who is responsible for getting systems back online Continue Reading

By

• Zach Emmanuel, Computer Weekly

CW500 video: Sarah Burnett, Everest Group discusses AI

In this CW500 video, Satah Burnett, research vice-president at Everest Group, answers questions on the opportunities AI offers IT leaders Continue Reading

By

• Lis Evenstad

IT contractors not a risk despite Snowden leaks, GCHQ tells court

The government argues in the Investigatory Powers Tribunal that contractors with systems administration rights to computers holding GCHQ’s most sensitive intelligence pose no more of a security risk than the agency’s employees Continue Reading

By

• Bill Goodwin, Investigations Editor

Capgemini arm bags European Commission data infrastructure project

The European Commission has extended the contract of prime contractor Capgemini on its open data project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW500 video: Claire Calmejane, Lloyds Group on AI in business

In this CW500 video, Claire Calmejane, risk transformation director at Lloyds Banking Group answers questions on the opportunities AI offers IT leaders Continue Reading

By

• Lis Evenstad

Tech won’t solve Brexit UK-Ireland border challenges, say MPs

There is no evidence of any technical solution “anywhere in the world” that would help avoid physical infrastructure at the UK-Ireland border post-Brexit, according to the Northern Ireland Affairs Committee Continue Reading

By

• Lis Evenstad

Nordic CIO interview: Jussi Sorvali, HMD Global

The head of IT at Finland-based smartphone maker HMD Global turned to the cloud to get the entire IT department up and running quickly Continue Reading

By

• Eeva Haaramo

Defence industry urges government to relax controls on crypto exports

Trade body representing defence, aerospace and security companies calls on government to make it easier to export “non-contentious” cryptography to secure organisations against cyber crime Continue Reading

By

• Gamil Jassin

Three reaches 10 million customer milestone

UK’s smallest “big four” mobile operator reflects on a solid year as it gears up for the imminent spectrum auction Continue Reading

By

• Alex Scroxton, Security Editor

Australian firms need to move faster in the digital age

Just over a tenth of IT professionals in Australia say their companies can roll out a new product in less than three months, despite operating in fast-moving markets with digitally savvy customers Continue Reading

By

• Jessica McGreal, Contino

CW ASEAN: Time to boost cyber defences

With a relatively young and tech-savvy population, ASEAN has been at the forefront of technology adoption. Yet, this has exposed its people and businesses to more cyber threats, including the massive data leak in Malaysia in 2017. In this month’s issue of CW ASEAN, we take a closer look at ASEAN’s patchy cyber security landscape, including varying levels of cyber resilience across the region, cyber security strategies adopted by different countries, as well as efforts to improve cyber capabilities and foster greater collaboration in the common fight against cyber threats. Download the issue now. Continue Reading

Australia to focus on cyber security and IT outcomes in 2018

Besides transforming themselves through AI and automation, businesses down under will keep a closer eye on cyber security and the outcomes of their technology investments. Continue Reading

CW ANZ: Report data break-ins – it’s the law

Cyber security is an increasingly global endeavour, with threat actors who know no boundaries unleashing attacks from nearly anywhere in the world. In this month’s issue of CW ANZ, we look at how Australia’s mandatory data breach notification law underscores recent efforts to lift its cyber security game, both locally and internationally. Download the issue now. Continue Reading

Tesco appoints new chief technology officer

Supermarket giant’s new CTO joins from Airbus and will continue to implement retailer’s digital transformation programme Continue Reading

By

• Clare McDonald, Business Editor

Coders feel responsible for impact of artificial intelligence on society

The technologists building artificial intelligence algorithms should take responsibility for the technology’s impact on society, a survey finds Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

With auditability, deep learning could revolutionise insurance industry

The likes of Google may be pushing deep learning in artificial intelligence, but it may not be the best approach for regulated industries Continue Reading

By

• Cliff Saran, Managing Editor

Infosys announces more US jobs

Indian supplier Infosys continues to open hubs and recruit more IT professionals in the US Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft's Chinese-English translation system achieves human parity

A China-US research team at software powerhouse Microsoft has developed an AI-powered system that can translate Chinese news articles into English as well as humans do. Continue Reading

By

• Aaron Tan, Informa TechTarget

WhatsApp to suspend data sharing with Facebook

WhatsApp has agreed to stop sharing personal data with Facebook until data protection concerns are addressed Continue Reading

By

• Warwick Ashford, Senior analyst

How to make the most of your SAP licences

There is no point in paying for something you never use – or worse, using the wrong licence. Doing the bare minimum for SAP licence management is not enough Continue Reading

By

• Rory Canavan, SAM Charter

Amazon Rekognition goes live in AWS Sydney region

The cloud-based AI service from Amazon Web Services has already drawn a diverse set of Australian businesses, paving the way for greater adoption of AI in Australia Continue Reading

By

• Aaron Tan, Informa TechTarget

Government ‘unlawfully delegated’ bulk data powers to GCHQ, court hears

Privacy International urges Britain’s most secret court, the Investigatory Powers Tribunal, to rule that the government illegally collected surveillance data from internet and phone companies until at least September 2017 Continue Reading

By

• Bill Goodwin, Investigations Editor

Finnish government backs tech-city development in Oulu

Finland's government wants the city of Oulu to become a world leading destination for IT startups Continue Reading

By

• Garard O'Dwyer

Accountants look to artificial intelligence as clients get more demanding

Accountancy firms are planning to invest in artificial intelligence and automation technologies to free up staff from repetitive administrative tasks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why the browser is the computer

When he was CEO of Sun Microsystems, Scott McNealy once said that the network is the computer. Today, users spend most of their time in a browser Continue Reading

By

• Cliff Saran, Managing Editor

Industrial robots set to cut out human workforce

Greater operational efficiency and a reduction in errors are among the benefits of industrial robots – but the biggest savings are in staffing Continue Reading

By

• Cliff Saran, Managing Editor

Government pumps £300m into tech and innovation for ageing society

Business secretary Greg Clark announces plans to use £300m from the Industrial Strategy Challenge Fund for new technology and research, such as artificial intelligence and genome sequencing Continue Reading

By

• Lis Evenstad

Public sector organisations ill-prepared for GDPR

Public sector organisations in the UK need to do much more to comply with the General Data Protection Regulation rule on providing information to citizens about details held about them Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside the distros: A year in Linux development

Linux will turn 30 in three years. We look at how far the major Linux distributions – or distros – have come over the past year and what they might be able to bring in the future Continue Reading

By

• Adrian Bridgwater

CIO interview: Tom Read, CDIO, Ministry of Justice

The MoJ’s chief digital and information officer, Tom Read, is keen on doing his bit to tear down the Whitehall silos, creating collaborative, simple and effective digital services for staff and the public Continue Reading

Unlocking digital change in criminal justice

In this week’s Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice to hear about tackling the challenges of digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector in our latest buyer’s guide. Read the issue now. Continue Reading

Watch out for digital legacy in manufacturing

Digital twins are the next innovation in manufacturing, but will the file formats and hardware be around for as long as the assets being modelled? Continue Reading

By

• Cliff Saran, Managing Editor

Singapore tops global rankings on smart cities

The city-state of Singapore was lauded for its efforts in tapping the internet of things to improve public infrastructure and services in a global study by Juniper Research Continue Reading

By

• Aaron Tan, Informa TechTarget

Storage 101: How to create, share and manage a LUN in SAN storage

Despite pronouncements from some, the days of the logical unit number (LUN) are not over. We look at the LUN in SAN management: How to create, share, provision and manage a LUN Continue Reading

By

• Antony Adshead, Storage Editor

Digital for rural areas worth up to £26bn to UK economy

A study commissioned by Amazon has posited that greater use of digital tools and services could be worth between £12bn and £26bn per annum to the UK economy Continue Reading

By

• Alex Scroxton, Security Editor

World Wide Web inventor Tim Berners-Lee wants us to fix the web’s bugs

Too much of the web and people’s personal data is under the control of a handful of mega-corporations. Is there a better way? Continue Reading

By

• Cliff Saran, Managing Editor

Eight new cyber threats a second in Q4 2017, McAfee report reveals

There was an increase in cyber attacks on healthcare organisations, the use of fileless malware and cryptocurrency mining in the last three months of 2017, with eight new threats a second Continue Reading

By

• Warwick Ashford, Senior analyst

Proof of concept shows blockchain could save lives in pharmaceutical logistics

DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Politicians need to be more involved in tech, says Sadiq Khan

Flying the flag for the UK capital at the SXSW festival in Texas, London mayor Sadiq Khan says government should “do more” for technology, as well as mitigate the risks that come with it, and calls on social media firms to take responsibility for hate speech on their platforms Continue Reading

By

• Lis Evenstad

Fileless attacks surge as hackers exploit PowerShell scripts

Malicious scripting through Microsoft’s PowerShell IT admin tool is being used to take control of Windows machines and Apple Macs Continue Reading

By

• Cliff Saran, Managing Editor

Universal Credit: How did it go so wrong?

The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong Continue Reading

By

• Lis Evenstad

BNP Paribas integrates Tink as part of PSD2 strategy

BNP Paribas Fortis is working with fintech company Tink to integrate software into its mobile app, which will enable customers to aggregate their finances Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Regulator takes tougher line than expected on surveillance warrants

The Investigatory Powers Commissioner’s Office has signalled to government that it will take a tough line when scrutinising surveillance warrants under the controversial Investigatory Powers Act Continue Reading

By

• Bill Goodwin, Investigations Editor

UK government criticised over lack of GDPR explanation

Most IT decision makers in the UK are critical of the government for failing to educate organisations about the GDPR and its implications, and few have a clear understanding of it, a survey shows Continue Reading

By

• Warwick Ashford, Senior analyst

Universal Credit project warned over Gov.uk Verify performance in 2015

Government project management experts warned as long ago as 2015 that a problem with GDS's Verify online identity system could undermine the Universal Credit business plan Continue Reading

By

• Bryan Glick, Editor in chief

Booking.com annual tech awards focuses on creating visible role models

Booking.com has announced the winners of its 2018 Technology Playmaker Awards and emphasised the importance of having more visible female role models in the industry Continue Reading

By

• Clare McDonald, Business Editor

Will government ever accept that it needs to learn from its mistakes?

Yesterday, the government reluctantly agreed to share with the public a series of documents on the Department for Work and Pensions (DWP) controversial Universal Credit programme. I say ... Continue Reading

By

• Lis Evenstad

How banks can make sense of digital disruption

Banks and financial institutions need to go back to basics, deconstruct their core banking processes and strive for zero defects in building applications, says the IT head honcho of Malaysia’s CIMB Bank Continue Reading

By

• Aaron Tan, Informa TechTarget