IT management

Google sued for £3.2bn for tracking UK iPhone browsing

A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading

By

• Warwick Ashford, Senior analyst

IT executives think businesses are slow at adopting digital transformation

Digital transformation may be impeded by the slow speed at which businesses are ready to adopt new, digitally empowered ways of working Continue Reading

By

• Cliff Saran, Managing Editor

ICO fines University of Greenwich £120,000

The UK privacy watchdog has issued a monetary penalty against the University of Greenwich for a "serious" security breach Continue Reading

By

• Warwick Ashford, Senior analyst

One-fifth of global banks think AI will boost customer experience

Economist Intelligence Unit survey shows nearly three-quarters of businesses think retail banking could be mostly automated by 2020 Continue Reading

By

• Cliff Saran, Managing Editor

AI could transform cancer diagnosis, says prime minister

Theresa May says artificial intelligence could revolutionise diagnosis of chronic diseases and save 22,000 lives a year by 2033 Continue Reading

By

• Lis Evenstad

UK government promises laws to police 'Wild West Internet'

UK government plans laws to make online activity safer after green paper reveals more needs to be done to protect citizens Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Augmented reality can improve efficiency for retailers

Augmented reality has been positioned as a way to extend digital experiences onto the retail shop floor – but it has far more uses behind the scenes Continue Reading

By

• Cliff Saran, Managing Editor

ICO could use new GDPR powers in Facebook probe

UK privacy watchdog is considering using new powers in its investigation of Facebook, while the government is considering new laws to police social media firms Continue Reading

By

• Warwick Ashford, Senior analyst

Injecting entrepreneurship into enterprise IT

What should CIOs do to ensure that IT plays a leading role in the digital future of their organisations Continue Reading

By

• David Moschella, Leading Edge Forum

Most UK marketers GDPR ready, but not all firms have a plan

Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading

By

• Warwick Ashford, Senior analyst

Beware of the digital bandwagon

The rush to become ‘digital by default’ could drive costs up and have a damaging effect on understanding customer demand, writes John Seddon Continue Reading

By

• John Seddon

Executive interview: Abby Kearns, Cloud Foundry Foundation

Computer Weekly speaks to Abby Kearns, executive director of the Cloud Foundry Foundation about how open source is a key ingredient of digital transformation Continue Reading

By

• Cliff Saran, Managing Editor

BYOD in UK SMEs linked to security incidents

Bring your own device practices have been identified as a cyber security risk for six in 10 SMEs in research published a week ahead of the GDPR compliance deadline Continue Reading

By

• Warwick Ashford, Senior analyst

GDS seeks advice on migration from Public Services Network

The Government Digital Service has started the process of moving public sector organisations away from the Public Services Network Continue Reading

By

• Alex Scroxton, Security Editor

Use GDPR to propel business forward, says ICO

GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading

By

• Warwick Ashford, Senior analyst

GlaxoSmithKline R&D creates data platform using Hadoop for the internal sharing of scientific data

GlaxoSmithKline is making better use of the data it has about the development and trials of medicines through a Hadoop-based platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why Microsoft's AI is about helping anyone's intelligent agent

Microsoft believes businesses need to be connected to AI innovation. The way it wants to achieve this is through its AI platform for developers Continue Reading

By

• Cliff Saran, Managing Editor

DWP IT engineering is ‘dysfunctional’ and lacks ‘ability to deliver’, claims report

Internal report produced for DWP CTO details challenges faced by department in moving to more agile ways of working Continue Reading

By

• Bryan Glick, Editor in chief

Ex-DWP IT contractor wins IR35 case appeal against HMRC

Tribunal judge rules terms of contractor's engagement with the Department for Work and Pensions means HMRC was wrong to pursue a £26,000 claim for unpaid income tax and national insurance contributions Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Blockchain technology lacks enough use cases to be disruptive, says Worldpay

Worldpay's Jason Scott-Taggart says although the company is looking at blockchain, there are too few strong use cases for the technology at present Continue Reading

By

• Zach Emmanuel, Computer Weekly

UK tech sector growing 2.6 times faster than overall economy

The latest Tech Nation report on the UK’s IT sector reveals strong growth and positivity, but fears around Brexit in London’s tech engine Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

GDPR impact on Whois data raising concern

The negative impact of the GDPR on internet domain registration information is raising concern in cyber security circles because the data is key to cyber crime fighting operations Continue Reading

By

• Warwick Ashford, Senior analyst

AI is more than just doing things cheaper and faster

Choose the parts of AI to deploy to demonstrate return-on-investment and differentiate your brand, says Volkswagen Australia’s chief customer officer Continue Reading

By

• Beverley Head

CW ASEAN: Connect your people with UC

Unified communications has changed the way we access information and make decisions. However, the adoption of UC varies across Southeast Asia, with Singapore and Malaysia ahead of the curve, followed by Indonesia and Vietnam. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of start-ups that have been shaking up the marketplace. Download the ezine now. Continue Reading

Companies need to adapt to new communication demands from millennials

TechSmith has warned businesses younger generations have new multimedia-based communication demands Continue Reading

By

• Zach Emmanuel, Computer Weekly

CIO interview: Phil Lewis, director of digital experience, Boden

Fashion retailer Boden is going through a transformation process, using digital elements across the business and fostering innovation Continue Reading

By

• Mark Samuels

CW ANZ: Australian firms connect people in new ways

Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. But IT and user experiences can differ greatly. What has been the journey of ANZ enterprises when delivering a seamless UC experience for employees? In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful. Download the issue now. Continue Reading

Most firms see GDPR as an opportunity

A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

Skills audits back as insourcing gathers pace

, This morning I received an e-mail with extracts from a Gartner press release saying: “Infrastructure and Operations skills (I&O) gaps will cause 75% of organizations to experience visible ... Continue Reading

By

• Philip Virgo, Winsafe Ltd

NHS England on the cusp of launching first citizen identity pilot

The NHS will begin trialling its identity verification system with a non-clinical service shortly, with 20 other services in the pipeline, according to NHS England chief digital officer Juliet Bauer Continue Reading

By

• Lis Evenstad

Australia needs to invest more in R&D to move forward

Innovation and Science Australia has made 30 recommendations for the government to consider if the nation is not to become a global backwater. Continue Reading

SMEs more worried about GDPR’s threat to reputation than fines

SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cage director Rabbani heads for Supreme Court after appeals court rules password demands lawful

Muhammad Rabbani, director of campaigning group Cage, will appeal to the Supreme Court after Court of Appeal rules that police did not act unlawfully by demanding his computer and mobile phone passwords under Section 7 of the Terrorism Act Continue Reading

By

• Bill Goodwin, Computer Weekly

A strong UK-India bond on tech can benefit us all

The UK tech sector can benefit from the government’s work to forge closer ties with India’s burgeoning digital economy Continue Reading

By

• Julian David, TechUK

TSB refused help from Lloyds as IT meltdown began

TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone CEO Colao steps down

Long-serving Vodafone CEO Vittorio Colao will step down in October after just over a decade in charge Continue Reading

By

• Alex Scroxton, Security Editor

Santander latest traditional player to open digital bank

Santander is the latest traditional bank to follow an industry trend and develop a digital banking unit Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Will government IT be ready for Brexit?

In this week’s Computer Weekly, as the UK government struggles to get new IT systems up and running before Brexit, we examine the challenges ahead and the departments with the biggest problems. We look at serverless computing and ask why this emerging cloud technology is so important for IT leaders. And we discuss the latest best practice in mobile strategy for SMEs. Read the issue now. Continue Reading

It’s not too late to get GDPR ready

With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading

By

• Paul Jordan, International Association of Privacy Professionals (IAPP)

HSBC blockchain trial proves trade finance utility model

HSBC and ING used blockchain to successfully complete a real-world trade financing transaction as part of a pilot Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gatwick Airport completes £15m network upgrade to support expansion plans

Gatwick’s new network promises to drive IoT applications, offer free passenger Wi-Fi and provide robust connectivity across the airport campus Continue Reading

By

• Cliff Saran, Managing Editor

Inside the rise of ST Telemedia Global Data Centres

A blended strategy of building and acquiring datacentres, as well as forming local partnerships, has contributed to the rapid rise of one of the fastest-growing datacentre providers in Asia Continue Reading

By

• Aaron Tan, TechTarget

Wise conference 2018: Tackling the female patent problem

Research by Wise found fewer than 10% of patents filed in the UK have involvement from women. At its annual conference in 2018, Wise set out to discuss why this is the case and how we can address it Continue Reading

By

• Clare McDonald, Business Editor

Police Scotland did not inform public of mobile phone searches

Members of the Scottish Parliament heard that Police Scotland did not conduct impact assessments or give explanations to the public when they were accessing private data on their mobile phones Continue Reading

By

• Bill Goodwin, Computer Weekly

Virgin Trains on using AI and virtual reality to boost customer experience

Speaking at the Knowledge 18 ServiceNow conference in Las Vegas, Virgin Trains outlined the potential role immersive and data-driven technologies can play in improving customer experience Continue Reading

By

• Zach Emmanuel, Computer Weekly

Emerson ordered to pay UK-based BladeRoom $30m in damages over datacentre IP theft

Energy giant Emerson told to compensate UK-based modular datacentre tech maker after US court rules that it stole trade secrets Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Building a tech future between the UK and India

A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock Continue Reading

By

• Matt Hancock, HM Government

GDS wants to take 'hands off control' on digital identity, says Gov.uk Verify boss

Gov.uk Verify boss Nic Harrison says GDS wants to take its “hands off the controls” of identity, as he confirms target of 25 million Verify user accounts “won’t all be created by government” Continue Reading

By

• Lis Evenstad

EFF welcomes backdoor-blocking US bill

International digital rights organisation welcomes proposed US legislation that will prevent the government from forcing a company to build backdoors into encrypted products and services Continue Reading

By

• Warwick Ashford, Senior analyst

Government must support SMEs, says Oliver Dowden

The minister for implementation, Oliver Dowden, provides further details on the GovTech competition and talks about GDS’s role as an “innovation incubator”, losing data policy to DCMS and the importance of SMEs Continue Reading

By

• Lis Evenstad

Hacking the internet of things just got easier – it’s time to look at your security

Are you taking security for internet-connected devices seriously enough? Continue Reading

By

• Dan Mosca, PA Consulting

Connectivity problem hits thousands of Post Office branches

Post Office branches unable to connect to Horizon computer system for several hours after morning opening time Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Barclays to set up biggest office outside UK in India

Bank is expanding its presence in India with plans for an office for 8,000 staff in Pune Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BT to shut London HQ and cut 13,000 jobs

Another round of cuts comes as BT struggles to reposition itself for sustainable long-term growth Continue Reading

By

• Alex Scroxton, Security Editor

If we're measuring GDP wrong in a digital world, what does that say about the economy?

Conventional measures of economic success such as GDP fail to account for the nature of free digital services. How different would the UK economy appear if that changed? Continue Reading

By

• Tim Worstall, Adam Smith Institute

UK railways to save billions of pounds through digital signalling

Network Rail hails digital transformation plans as “a turning point in the history of our railways” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Rotterdam charts course to become world’s smartest port

The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading

Embrace GDPR to remain competitive, says OWI

The EU’s General Data Protection Regulation is set to raise the bar internationally for data protection and should be embraced to remain competitive, says report Continue Reading

By

• Warwick Ashford, Senior analyst

Government launches GovTech competition

Implementation minister Oliver Dowden will launch competition for UK tech firms to help solve the country’s social challenges, using funding from the £20m GovTech challenge fund Continue Reading

By

• Lis Evenstad

How enterprises can cope with digital disruption

Red Hat CEO Jim Whitehurst says enterprises can take a leaf from DevOps and build modularity into their technology infrastructure to prepare for the forces of digital disruption Continue Reading

By

• Aaron Tan, TechTarget

CNI providers face hefty fines for cyber security failings

UK providers of critical national infrastructure face hefty fines for cyber security failings from 10 May 2018 Continue Reading

By

• Warwick Ashford, Senior analyst

Dutch Tax Authority not fully GDPR-compliant as deadline approaches

The Netherlands’ Department of Finance warns that not all aspects of the EU privacy law will be implemented by the 25 May deadline Continue Reading

By

• Tijs Hofmans

Justice system transformation programme faces 'daunting challenge', says NAO

Government’s £1bn project to overhaul courts through use of technology has hit delays, with unresolved funding gaps and “significant risk” that it won’t deliver on time, NAO report finds Continue Reading

By

• Lis Evenstad

NatWest fintech investments bear fruit as SME loans platform goes live

Online lending platform enables small businesses to apply for loans of up to £150,000 in 10 minutes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Breach disclosure time still high, report shows

Companies are getting faster at disclosing breaches, but the average is still too high in the light of the GDPR and other breach disclosure regulations, a report shows Continue Reading

By

• Warwick Ashford, Senior analyst

HSBC launches open banking app

In line with open banking regulation, HSBC has launched an app that enables users to see accounts from 21 different banks in one place Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft predicts five-year wait for quantum computing in Azure

Industry experts predict it will take 10 years for quantum computing to become a reality, but Microsoft believes it has the research edge, with systems, software and technology to get there in five Continue Reading

By

• Cliff Saran, Managing Editor

Brexit is coming, but is the government technologically ready?

Brexit requires huge IT and technology changes across government, but as departments seem to be struggling to get to grips with the workload, Computer Weekly looks at how preparations are going Continue Reading

By

• Lis Evenstad

Nordic CIO interview: Helena Skarle, Handicare

Swedish CIO believes more women might get the top IT jobs if organisations look beyond IT skills Continue Reading

By

• Lindsay Clark

Met Police to get integrated policing system from Northgate

Five-year contract covers integrated IT system to be used across the Metropolitan force, two years after it went out to tender Continue Reading

By

• Lis Evenstad

Salford gets chief digital officer

Jon Corner has been appointed the city’s first chief digital officer to lead Salford’s smart city and digital technology work Continue Reading

By

• Lis Evenstad

TSB offers interest rate sweetener as IT issues continue at the bank

TSB is offering customers higher interest rate to go towards making up for the problems its core banking system migration caused customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Financial sector cyber-related laws are a bellwether, says Deloitte

As the regulatory landscape becomes more complex, organisations should look to the financial sector to see what else is coming, as well as focus on three key areas of GDPR compliance, according to Deloitte Continue Reading

By

• Warwick Ashford, Senior analyst

Crypto gold rush days are numbered

In this week’s Computer Weekly, we find out how cryptocurrency miners are using colocation providers to help scale up their operations, drive profits and boost resiliency – for however long the boom may last. We also look at the changes SAP has made to its licensing model to clarify the issue of indirect access and consider what the cloud domination of Amazon, Google and Microsoft means for smaller cloud suppliers. Read the issue now. Continue Reading

Build 2018: Microsoft addresses the role of Windows in mobile-first era

Windows 10 Phone may be dead, but now Microsoft wants to make Windows 10 the best partner operating system for smartphones Continue Reading

By

• Cliff Saran, Managing Editor

Nadella opens Build 2018 with cross-platform push

Microsoft’s developer conference has kicked off with a renewed focus on making Microsoft products and services work well with other offerings Continue Reading

By

• Cliff Saran, Managing Editor

Businesses not ready for network implications of cloud native architecture

Composable applications can be built from connecting microservices that run in their own containers. This cloud-first approach requires a new approach to networking Continue Reading

By

• Cliff Saran, Managing Editor

Britons used contactless for 42% of card payments in 2017

Paymentsense survey confirms rapid growth of contactless payments, but £30 limit is preventing further dominance Continue Reading

By

• Zach Emmanuel, Computer Weekly

Most CIOs not interested in “massively hyped” blockchain, finds Gartner

Despite the noise surrounding blockchain technology, not many CIOs are using it or planning to do so in the near future, finds Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fibre network breakthrough has implications for data security

Researchers have devised a new protocol that they claim vastly extends the range of quantum key distribution over fibre networks Continue Reading

By

• Alex Scroxton, Security Editor

City Police use Lego simulation to teach businesses cyber security

City of London Police are offering to train business leaders and IT security in cyber security using a Lego simulation that is surprisingly close to real life Continue Reading

By

• Bill Goodwin, Computer Weekly

Cambridge Analytica closure will not halt probe, says ICO

The London-based data mining firm at the heart of the Facebook data exploitation scandal has announced it is closing, but the ICO says the probe into its actions will still go ahead Continue Reading

By

• Warwick Ashford, Senior analyst

TSB IT team could get slaughtered in May

TSB's IT project will go under the microscope as the company attempts to get to the bottom of what went wrong after massive problems. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Enterprise readiness for multi-cloud adoption is low across Europe, suggests IDC research

IDC suggests multi-cloud adoption will become the norm across European enterprises, but there is much work to be done before this becomes a reality Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

GDPR is key to driving other transformational strategies in business

With GDPR compliance in place, there are several technologies organisations can use to transform their data analytics Continue Reading

By

• Zach Emmanuel, Computer Weekly

Fresh blow for Facebook as court refuses stay in Max Schrems legal action

Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading

By

• Bill Goodwin, Computer Weekly

CW500: The advent of AI

For better or worse, artificial intelligence is one of the most talked-about technologies today, and it is here to stay. The latest CW500 Club investigated what AI actually is and the opportunities it can offer Continue Reading

By

• Lis Evenstad

Up to 270 women may have died due to breast cancer screening IT failure, says health secretary

Computer algorithm failure caused 450,000 women to miss their breast cancer screenings – some of whom will have "had their lives shortened" by the error, Jeremy Hunt has admitted Continue Reading

By

• Lis Evenstad

Cabinet Office updates spend controls

Revamped spend controls policy aims to give departments more flexibility, but requires them to keep a 15-month pipeline plan of any current and intended technology spend above £5m Continue Reading

By

• Lis Evenstad

Finnish government launches regional digitisation plan

Finland’s government allocates €400m to support digital projects run by the country’s local authorities Continue Reading

By

• Gerard O'Dwyer

TSB IT crisis: Is IT governance strong enough in banking should be the question MPs ask

When MPs ask TSB what went wrong when it embarked on a core banking system migration they should look at how IT is managed Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

RBS closes branches after axing challenger bank project

Royal Bank of Scotland to close 162 branches and shed 800 jobs after deciding not to create a challenger bank – but a new digital bank may be on the way Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Facebook bolsters enterprise integration with Workplace tool

Facebook wants to embed its platform in the enterprise, and hopes to achieve this through integration with third-party services Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Martyn Wallace, CDO, Scottish Local Government Digital Office

Scottish local government’s chief digital officer describes the challenges of driving digital change across the country’s councils Continue Reading

By

• Mark Samuels

ODI and Sport England launch project using data to break down exercise barriers

Ten startups have been chosen as part of the OpenActive accelerator programme to develop fitness products and encourage people to be active Continue Reading

By

• Zach Emmanuel, Computer Weekly

Microsoft’s latest Windows 10 focuses on IT admins

While it will stop those annoying taskbar InBox and social media messages, at the heart of the April 2018 Windows 10 update is an effort to simplify management Continue Reading

By

• Cliff Saran, Managing Editor

Making music with AI

In this week’s Computer Weekly, we look at how artificial intelligence is being used in the creative industries such as music and books, and ask whether AI can ever replace human creativity. TSB’s IT meltdown is symptomatic of the tech challenges facing UK banks – we examine the issues. And our latest buyer’s guide analyses the trends in big data. Read the issue now. Continue Reading

UK critical services need to up cyber defences to avoid fines

UK critical infrastructure providers could be liable for fines of millions of pounds if they do not improve their cyber defences and resilience of their IT infrastructure, a study reveals Continue Reading

By

• Warwick Ashford, Senior analyst

MPs to grill TSB CEO over IT disaster

Paul Pester will face questions from the Treasury Committee about the bank’s IT problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Digital is a long-term objective, CEOs warned

Don't believe anyone who promises to transform a business digitally in three years, says Gartner Fellow Mark Raskino Continue Reading

By

• Cliff Saran, Managing Editor