IT management

Brexit is an opportunity to transform, says HMRC digital transformation director

HMRC’s digital transformation director Brigid McBride on Brexit opportunities, using AI and robotics to improve services, and growing the API ecosystem Continue Reading

By

• Lis Evenstad

Researchers use AI, big data and machine learning to find best place in the world to live

West Perth in Australia and Hebden Bridge in the UK are among the top locations ranked by machine learning tool in SAS project Continue Reading

By

• Zach Emmanuel, Computer Weekly

Where neuroscience meets technology

In this week’s Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with the Universal Credit IT project. And we look at how emerging artificial intelligence techniques can help improve cyber security. Read the issue now. Continue Reading

Universal Credit: How did it go so wrong?

The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong Continue Reading

Australia, ASEAN deepen links on smart cities and digital trade

Besides fostering smart city development across Southeast Asia, Australia and ASEAN will also support the use of digital trade standards across the region’s booming e-commerce market Continue Reading

By

• Aaron Tan, TechTarget

Australia pilots visa scheme to ease talent crunch

The Global Talent Scheme follows the government’s move to scrap the 457 visa, but industry watchers say smaller companies will struggle to meet its salary threshold Continue Reading

By

• Beverley Head

Wigan data breaches underline need to share threat intelligence

Ongoing data breaches experienced by local authorities underline the need for greater sharing of threat intelligence, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

Heartbleed and Shellshock thriving in Docker community

DevOps has revolutionised IT, but security best practices are being skimmed over, which means old vulnerabilities are finding a new lease of life in Docker Continue Reading

By

• Cliff Saran, Managing Editor

Big 10 open source companies give users a licence reprieve

With the roll-out of GNU GPL 3.0 open source licensing, the industry is expecting discrepancies, and hopes an open discussion will help to debug it Continue Reading

By

• Cliff Saran, Managing Editor

Tech firms not “walking the walk” when it comes to diversity

Despite high-tech firms claiming to have a good track record in diversity, most do not consider it when making business decisions Continue Reading

By

• Zach Emmanuel, Computer Weekly

Customer experience must be digital focus for banks

Omni-channel technologies can help banks stand out from their rivals, but a good customer experience should be their goal Continue Reading

By

• Cliff Saran, Managing Editor

Digital retail calls for agile approach, say experts

To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live Continue Reading

By

• Clare McDonald, Business Editor

Better public services – a Beveridge for the 21st century

A new 'manifesto' from digital government experts lays out a path to delivering the internet-enabled state that's been promised for years but is yet to become a reality Continue Reading

By

• Jerry Fishenden and Mark Thompson

Employers face hiring crisis as AI replaces mid-skilled jobs

Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff Continue Reading

By

• Bill Goodwin, Computer Weekly

Inside sales strategy, millennials highlight Accelerate 2018

Learn what happens when a SearchCRM editor joins a panel as the paid skeptic to discuss whether AI technologies provide real value for helping businesses increase revenue. Continue Reading

By

• Jesse Scardina, News Writer

Majority of organisations unaware of costs and responsibilities for cloud outages, research finds

Most companies are unaware about the costs associated with a cloud outage and who is responsible for getting systems back online Continue Reading

By

• Zach Emmanuel, Computer Weekly

CW500 video: Sarah Burnett, Everest Group discusses AI

In this CW500 video, Satah Burnett, research vice-president at Everest Group, answers questions on the opportunities AI offers IT leaders Continue Reading

By

• Lis Evenstad

IT contractors not a risk despite Snowden leaks, GCHQ tells court

The government argues in the Investigatory Powers Tribunal that contractors with systems administration rights to computers holding GCHQ’s most sensitive intelligence pose no more of a security risk than the agency’s employees Continue Reading

By

• Bill Goodwin, Computer Weekly

Capgemini arm bags European Commission data infrastructure project

The European Commission has extended the contract of prime contractor Capgemini on its open data project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW500 video: Claire Calmejane, Lloyds Group on AI in business

In this CW500 video, Claire Calmejane, risk transformation director at Lloyds Banking Group answers questions on the opportunities AI offers IT leaders Continue Reading

By

• Lis Evenstad

Tech won’t solve Brexit UK-Ireland border challenges, say MPs

There is no evidence of any technical solution “anywhere in the world” that would help avoid physical infrastructure at the UK-Ireland border post-Brexit, according to the Northern Ireland Affairs Committee Continue Reading

By

• Lis Evenstad

Nordic CIO interview: Jussi Sorvali, HMD Global

The head of IT at Finland-based smartphone maker HMD Global turned to the cloud to get the entire IT department up and running quickly Continue Reading

By

• Eeva Haaramo

Defence industry urges government to relax controls on crypto exports

Trade body representing defence, aerospace and security companies calls on government to make it easier to export “non-contentious” cryptography to secure organisations against cyber crime Continue Reading

By

• Gamil Jassin

Three reaches 10 million customer milestone

UK’s smallest “big four” mobile operator reflects on a solid year as it gears up for the imminent spectrum auction Continue Reading

By

• Alex Scroxton, Security Editor

Australian firms need to move faster in the digital age

Just over a tenth of IT professionals in Australia say their companies can roll out a new product in less than three months, despite operating in fast-moving markets with digitally savvy customers Continue Reading

By

• Jessica McGreal, Contino

CW ASEAN: Time to boost cyber defences

With a relatively young and tech-savvy population, ASEAN has been at the forefront of technology adoption. Yet, this has exposed its people and businesses to more cyber threats, including the massive data leak in Malaysia in 2017. In this month’s issue of CW ASEAN, we take a closer look at ASEAN’s patchy cyber security landscape, including varying levels of cyber resilience across the region, cyber security strategies adopted by different countries, as well as efforts to improve cyber capabilities and foster greater collaboration in the common fight against cyber threats. Download the issue now. Continue Reading

Australia to focus on cyber security and IT outcomes in 2018

Besides transforming themselves through AI and automation, businesses down under will keep a closer eye on cyber security and the outcomes of their technology investments. Continue Reading

CW ANZ: Report data break-ins – it’s the law

Cyber security is an increasingly global endeavour, with threat actors who know no boundaries unleashing attacks from nearly anywhere in the world. In this month’s issue of CW ANZ, we look at how Australia’s mandatory data breach notification law underscores recent efforts to lift its cyber security game, both locally and internationally. Download the issue now. Continue Reading

Tesco appoints new chief technology officer

Supermarket giant’s new CTO joins from Airbus and will continue to implement retailer’s digital transformation programme Continue Reading

By

• Clare McDonald, Business Editor

Coders feel responsible for impact of artificial intelligence on society

The technologists building artificial intelligence algorithms should take responsibility for the technology’s impact on society, a survey finds Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

With auditability, deep learning could revolutionise insurance industry

The likes of Google may be pushing deep learning in artificial intelligence, but it may not be the best approach for regulated industries Continue Reading

By

• Cliff Saran, Managing Editor

Infosys announces more US jobs

Indian supplier Infosys continues to open hubs and recruit more IT professionals in the US Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft's Chinese-English translation system achieves human parity

A China-US research team at software powerhouse Microsoft has developed an AI-powered system that can translate Chinese news articles into English as well as humans do. Continue Reading

By

• Aaron Tan, TechTarget

WhatsApp to suspend data sharing with Facebook

WhatsApp has agreed to stop sharing personal data with Facebook until data protection concerns are addressed Continue Reading

By

• Warwick Ashford, Senior analyst

How to make the most of your SAP licences

There is no point in paying for something you never use – or worse, using the wrong licence. Doing the bare minimum for SAP licence management is not enough Continue Reading

By

• Rory Canavan, SAM Charter

Amazon Rekognition goes live in AWS Sydney region

The cloud-based AI service from Amazon Web Services has already drawn a diverse set of Australian businesses, paving the way for greater adoption of AI in Australia Continue Reading

By

• Aaron Tan, TechTarget

Government ‘unlawfully delegated’ bulk data powers to GCHQ, court hears

Privacy International urges Britain’s most secret court, the Investigatory Powers Tribunal, to rule that the government illegally collected surveillance data from internet and phone companies until at least September 2017 Continue Reading

By

• Bill Goodwin, Computer Weekly

Finnish government backs tech-city development in Oulu

Finland's government wants the city of Oulu to become a world leading destination for IT startups Continue Reading

By

• Garard O'Dwyer

Accountants look to artificial intelligence as clients get more demanding

Accountancy firms are planning to invest in artificial intelligence and automation technologies to free up staff from repetitive administrative tasks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why the browser is the computer

When he was CEO of Sun Microsystems, Scott McNealy once said that the network is the computer. Today, users spend most of their time in a browser Continue Reading

By

• Cliff Saran, Managing Editor

Industrial robots set to cut out human workforce

Greater operational efficiency and a reduction in errors are among the benefits of industrial robots – but the biggest savings are in staffing Continue Reading

By

• Cliff Saran, Managing Editor

Government pumps £300m into tech and innovation for ageing society

Business secretary Greg Clark announces plans to use £300m from the Industrial Strategy Challenge Fund for new technology and research, such as artificial intelligence and genome sequencing Continue Reading

By

• Lis Evenstad

Public sector organisations ill-prepared for GDPR

Public sector organisations in the UK need to do much more to comply with the General Data Protection Regulation rule on providing information to citizens about details held about them Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside the distros: A year in Linux development

Linux will turn 30 in three years. We look at how far the major Linux distributions – or distros – have come over the past year and what they might be able to bring in the future Continue Reading

By

• Adrian Bridgwater

CIO interview: Tom Read, CDIO, Ministry of Justice

The MoJ’s chief digital and information officer, Tom Read, is keen on doing his bit to tear down the Whitehall silos, creating collaborative, simple and effective digital services for staff and the public Continue Reading

Unlocking digital change in criminal justice

In this week’s Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice to hear about tackling the challenges of digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector in our latest buyer’s guide. Read the issue now. Continue Reading

Watch out for digital legacy in manufacturing

Digital twins are the next innovation in manufacturing, but will the file formats and hardware be around for as long as the assets being modelled? Continue Reading

By

• Cliff Saran, Managing Editor

Singapore tops global rankings on smart cities

The city-state of Singapore was lauded for its efforts in tapping the internet of things to improve public infrastructure and services in a global study by Juniper Research Continue Reading

By

• Aaron Tan, TechTarget

Storage 101: How to create, share and manage a LUN in SAN storage

Despite pronouncements from some, the days of the logical unit number (LUN) are not over. We look at the LUN in SAN management: How to create, share, provision and manage a LUN Continue Reading

By

• Antony Adshead, Storage Editor

Digital for rural areas worth up to £26bn to UK economy

A study commissioned by Amazon has posited that greater use of digital tools and services could be worth between £12bn and £26bn per annum to the UK economy Continue Reading

By

• Alex Scroxton, Security Editor

World Wide Web inventor Tim Berners-Lee wants us to fix the web’s bugs

Too much of the web and people’s personal data is under the control of a handful of mega-corporations. Is there a better way? Continue Reading

By

• Cliff Saran, Managing Editor

Eight new cyber threats a second in Q4 2017, McAfee report reveals

There was an increase in cyber attacks on healthcare organisations, the use of fileless malware and cryptocurrency mining in the last three months of 2017, with eight new threats a second Continue Reading

By

• Warwick Ashford, Senior analyst

Proof of concept shows blockchain could save lives in pharmaceutical logistics

DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Politicians need to be more involved in tech, says Sadiq Khan

Flying the flag for the UK capital at the SXSW festival in Texas, London mayor Sadiq Khan says government should “do more” for technology, as well as mitigate the risks that come with it, and calls on social media firms to take responsibility for hate speech on their platforms Continue Reading

By

• Lis Evenstad

Fileless attacks surge as hackers exploit PowerShell scripts

Malicious scripting through Microsoft’s PowerShell IT admin tool is being used to take control of Windows machines and Apple Macs Continue Reading

By

• Cliff Saran, Managing Editor

Universal Credit: How did it go so wrong?

The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong Continue Reading

By

• Lis Evenstad

BNP Paribas integrates Tink as part of PSD2 strategy

BNP Paribas Fortis is working with fintech company Tink to integrate software into its mobile app, which will enable customers to aggregate their finances Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Regulator takes tougher line than expected on surveillance warrants

The Investigatory Powers Commissioner’s Office has signalled to government that it will take a tough line when scrutinising surveillance warrants under the controversial Investigatory Powers Act Continue Reading

By

• Bill Goodwin, Computer Weekly

UK government criticised over lack of GDPR explanation

Most IT decision makers in the UK are critical of the government for failing to educate organisations about the GDPR and its implications, and few have a clear understanding of it, a survey shows Continue Reading

By

• Warwick Ashford, Senior analyst

Universal Credit project warned over Gov.uk Verify performance in 2015

Government project management experts warned as long ago as 2015 that a problem with GDS's Verify online identity system could undermine the Universal Credit business plan Continue Reading

By

• Bryan Glick, Editor in chief

Booking.com annual tech awards focuses on creating visible role models

Booking.com has announced the winners of its 2018 Technology Playmaker Awards and emphasised the importance of having more visible female role models in the industry Continue Reading

By

• Clare McDonald, Business Editor

Will government ever accept that it needs to learn from its mistakes?

Yesterday, the government reluctantly agreed to share with the public a series of documents on the Department for Work and Pensions (DWP) controversial Universal Credit programme. I say ... Continue Reading

By

• Lis Evenstad

How banks can make sense of digital disruption

Banks and financial institutions need to go back to basics, deconstruct their core banking processes and strive for zero defects in building applications, says the IT head honcho of Malaysia’s CIMB Bank Continue Reading

By

• Aaron Tan, TechTarget

DWP to publish key documents on Universal Credit

The government will finally publish internal assessment reviews of the controversial Universal Credit programme under Freedom of Information laws, after years of refusing to do so Continue Reading

By

• Lis Evenstad

CW Europe: Germany’s Lemoncat takes catering to the cloud

Business catering startup Lemoncat has taken advantage of the affordable cost of living in Berlin and is shaking up the catering sector by harnessing the Amazon and Salesforce clouds. Also in this issue, read how Moscow’s government is taking advantage of high penetration of broadband and mobile internet to expand innovative services under the Russian capital’s smart city programme, and how organisations in the Netherlands still have much to do to comply with the General Data Protection Regulation. Continue Reading

Tech City targets companies outside of London for next cohort in accelerator programme

Tech City UK has placed more of an emphasis on companies outside of the capital for its next accelerator cohort Continue Reading

By

• Zach Emmanuel, Computer Weekly

CIO interview: Kevin Hanley, head of innovation, Royal Bank of Scotland

Royal Bank of Scotland's head of innovation talks to Computer Weekly about creating and supporting change, bringing different technologies together, and how 2018 could be the year blockchain innovation comes to fruition Continue Reading

By

• Mark Samuels

Denmark’s MobilePay expands in Finnish market through deal with retailer

Deal with Finland’s largest grocery retailer helps mobile payment service spread its reach Continue Reading

By

• Eeva Haaramo

Diversity matters – International Women’s Day 2018

The tech sector has a poor reputation for workplace diversity - if we are to take advantage of the opportunities of the digital economy, this has to change Continue Reading

By

• Julian David, TechUK

Kiwi airport testing avatar service to ease staff workload

Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers Continue Reading

By

• Aaron Tan, TechTarget

Government to help cultural sectors take advantage of digital

Arts and culture organisations will be given help to access new technologies and digital skills as part of a government plan to “support the whole digital culture ecology” Continue Reading

By

• Lis Evenstad

Click and collect comes to desk-side IT support

Velocity Smart is a new company hoping to revolutionise desk-side support by removing the need for IT staff to physically visit employees’ desks Continue Reading

By

• Cliff Saran, Managing Editor

Ofcom probes Three and Vodafone over suspected net neutrality breaches

Telecoms regulator launches investigation into whether or not mobile operators Three and Vodafone are flouting European rules on net neutrality Continue Reading

By

• Alex Scroxton, Security Editor

Cyber attacks up nearly 20% in 2017

Research by SonicWall shows there were 9.32 billion malware attacks globally last year, but ransomware attacks fell by 71% Continue Reading

By

• Zach Emmanuel, Computer Weekly

Cyber security is a team sport, says NCSC

The UK’s national cyber security agency aims to help organisations understand the need to act collaboratively and collectively against the cyber threat, urging them to raise the bar Continue Reading

By

• Warwick Ashford, Senior analyst

Banks more confident than other sectors in face of digital disruption

Banks have accepted the changes brought about by digital disruption and are confident that new technologies will be core to their business success, according to a survey by Fujitsu Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Developed APAC countries well-poised for the cloud

With strong policies in data protection and cyber security, Japan, Australia and Singapore are among countries that are most prepared to reap the benefits of the cloud Continue Reading

By

• Aaron Tan, TechTarget

Essex, Herts Councils expand smart city pilot scheme

Essex and Hertfordshire County Councils have joined forces to run a number of pilots assessing the socioeconomic benefits of smart city technologies Continue Reading

By

• Alex Scroxton, Security Editor

Local councils call for government funding for GDPR compliance

National Association of Local Councils is concerned complying with GDPR puts financial strain on local authorities and calls on government to help with funding Continue Reading

By

• Lis Evenstad

Norway’s Statkraft outsources IT infrastructure management

Energy company awards India’s HCL five-year IT deal in order to free up resources to focus on core business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Most Britons concerned about personal data sharing

Most UK consumers are concerned about personal data they have shared online, but few know the extent of that data or their rights, a survey shows, indicating a need for education and transparency Continue Reading

By

• Warwick Ashford, Senior analyst

Getting up to speed with 5G

In this week’s Computer Weekly, we look at what needs to be done to make next-generation 5G mobile networks a reality. Fewer EU workers are moving to the UK due to Brexit fears – we examine what that means for the IT skills gap. And we analyse the state of the hyper-converged infrastructure market and the main suppliers. Read the issue now. Continue Reading

How to improve SAP ROI with smart licensing

A recent study suggested most SAP projects have a 50% chance of failure. The risk of having incorrect SAP licensing could be far higher Continue Reading

By

• Cliff Saran, Managing Editor

Hershey’s outsources SAP roll-out to Accenture

US chocolate maker has signed up Accenture to support its SAP Hana S/4 implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government aims to complete genome sequencing project by end of 2018

The government-funded 100,000 Genomes Project, originally due to be completed by the end of 2017, has reached the halfway point and aims to have mapped 100,000 genomes by the end of the year Continue Reading

By

• Lis Evenstad

CIO interview: Helena Theakstone, head of digital, Oasis Fashion

Oasis Fashion’s head of digital talks about GDPR preparation, collaboration between digital and IT, and the importance of listening to customers Continue Reading

By

• Mark Samuels

Spring Break flaw shows cross-industry collaboration

A flaw that was discovered in Pivotal’s Spring Framework in September 2017 has only come to light now that users have had a chance to update Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Andy Street, mayor of the West Midlands

West Midlands mayor Andy Street talks about why digital is key to the region’s economic growth, his hunt for a chief digital officer, and the importance of skills and collaboration Continue Reading

By

• Lis Evenstad

UK will need data protection agreement with EU as part of Brexit deal, says PM

Prime minister Theresa May's Brexit speech highlights need for data protection deal with EU, “advanced” border IT systems, and re-confirms UK won’t be part of the EU digital single market Continue Reading

By

• Lis Evenstad

CIO interview, Marcus East, chief technology officer, National Geographic

National Geographic’s chief technology officer talks about the three pillars of its technology change programme and being “radical and innovative” Continue Reading

By

• Angelica Mari

Nesta challenge leverages Open Banking to help small businesses

Innovation foundation invites enterprises of all sizes to compete for a share of a £2.5m prize fund in the second phase of its Open Up Challenge Continue Reading

By

• Zach Emmanuel, Computer Weekly

Bank of England chief calls for cryptocurrency regulation

Bank of England governor calls on cryptocurrencies to be regulated to protect financial system and reduce illicit activities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIOs ill-prepared for IT changes to enable digital business transformation

Lack of skills, an inability to make the most of advanced analytics internally and slow software development are hampering digitisation efforts Continue Reading

By

• Cliff Saran, Managing Editor

Vast majority of consumers unaware of Open Banking consequences, research finds

Research shows most consumers have little or no knowledge of the Open Banking regulation and how it will affect them Continue Reading

By

• Zach Emmanuel, Computer Weekly

Wearables join mobiles as high-growth payment methods

Banks must develop broad contactless payment strategies if they are to keep pace with consumer demand Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

New privacy fears as IT challenges delay surveillance oversight body by a year

IT challenges have delayed government plans for an independent body to authorise requests to access the public’s internet and phone records by nearly a year, raising new legal and privacy concerns Continue Reading

By

• Bill Goodwin, Computer Weekly

Can technology save the day for Brexit? (*Spoilers* : No)

If you happen to be an ardent Brexiteer, a true believer in the UK government’s desire for “innovative solutions” to avoid a hard border with the Republic of Ireland, we have good news for you. The ... Continue Reading

By

• Bryan Glick, Editor in chief

MWC 2018: Cisco and Vodafone demonstrate network slicing

At Mobile World Congress in Barcelona, network supplier Cisco and mobile operator Vodafone demonstrated network slicing techniques using segment routing Continue Reading

By

• Alex Scroxton, Security Editor

ICO head tops DataIQ data leader list

The UK’s information commissioner has been named at the top data leader for 2018 in the DataIQ 100 list of most influential data leaders Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Chris Ashworth, CIO, Hermes

Hermes aims to deliver on its innovation programme with a new data platform, a mobile app and experimenting with robots and drones Continue Reading

By

• Angelica Mari