IT management

Businesses failing to win consumer trust

Businesses are still largely failing to win the trust of consumers to keep their personal data safe as data breaches continue to make headlines Continue Reading

By

• Warwick Ashford, Senior analyst

GDS has lost momentum, MPs told

There are still significant culture issues in government and the Government Digital Service has stopped supporting departments to do the right thing, Science and Technology Committee hears Continue Reading

By

• Lis Evenstad

Nordic IT network attracting big brands as well as startups

Tech Nordic Advocates is now seen as the go-to place for access to the Nordic tech startup sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

It’s still early days for hybrid IT in APAC

The tipping point for hybrid IT adoption will come only when more enterprises start running production workloads on the public cloud, says HPE’s chief technologist for the region Continue Reading

By

• Aaron Tan, TechTarget

ICO fines Uber £385,000 for data protection failings

Like Facebook, Uber has escaped a potentially much higher fine for data protection failings because the 2016 breach that affected millions of UK customers is not covered by the GDPR Continue Reading

By

• Warwick Ashford, Senior analyst

Treasury Committee launches inquiry into bank IT failures

With IT outages in the financial sector a regular occurrence, the Treasury Committee is investigating the causes and consequences of these failures, and what industry and regulators are doing to promote resilience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why IT infrastructure approach needs modernising

The freedom and flexibility to develop applications rapidly using diverse platforms will put IT infrastructure teams under increasing strain Continue Reading

By

• Cliff Saran, Managing Editor

High Court trial over Horizon computer system completes witness cross-examinations

The High Court trial in which subpostmasters are suing the Post Office has reached an important stage Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Take the pain out of software patching

In this week’s Computer Weekly, we look at one of the oldest pain points for IT departments – software patching – and ask how to make it less complex across the enterprise. We examine the rise of Kubernetes, the open source container orchestration system that’s gathering popularity for cloud-native applications. And we look at the issues around storage strategy to support a multicloud environment. Read the issue now. Continue Reading

Data volumes set to hit 175ZB with a tectonic shift to the cloud

There will be more data in the public cloud than enterprise datacentres or consumer devices by 2025 as data shifts location, according to a study by IDC and Seagate Continue Reading

By

• Antony Adshead, Storage Editor

Barnet Council looks to bring parts of Capita contract back in house

Barnet Council is planning to bring parts of its Capita outsourcing deal back in house, and expects the supplier to pay the council £4.12m due to delivery issues with some areas of the contract Continue Reading

By

• Lis Evenstad

China leapfrogs US in supercomputer deployments

China has more than twice the number of supercomputers than the US, and it is finding a ready market for its Lenovo supercomputers among US tech companies in Ireland, the latest top 500 supercomputer list reveals Continue Reading

By

• Kevin Cahill

Questions raised over Big Four auditors' licence independence

The very firms responsible for statutory audits are also being hired by software providers to conduct software licence audits, leading to questions raised in the industry about conflicts of interest Continue Reading

By

• Cliff Saran, Managing Editor

Google Chrome: It’s more than a browser

Google Chrome Enterprise. What is it and how might it affect your digital workplace strategy? Take control now and don't loosen your grip. Continue Reading

By

• Richard Edwards, Freeform Dynamics

UK fails to make top eGovernment rankings

UK fails to make it into the top rankings in the European Commission’s eGovernment Benchmark report, which shows that across Europe, two-thirds of public sector services are now available online Continue Reading

By

• Lis Evenstad

An IR35 survival guide for employers and contractors

Forthcoming changes to IR35 regulations will affect most private sector companies using IT contractors – so what do you need to do to prepare? Continue Reading

By

• Leon Deakin, Coffin Mew

Hamburg has ambitions to be a virtual reality hub

The German city of Hamburg is setting itself up as a potential hub for virtual reality startups Continue Reading

By

• Alex Cruickshank

Interview: Roger Taylor, chair, Centre for Data Ethics and Innovation

Chair of the new Centre for Data Ethics and Innovation says collaboration is vital for developing effective frameworks to manage the proliferation of AI and data-driven technologies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Lords call for HMRC to delay Making Tax Digital for VAT

The government must begin to listen to small businesses and should delay the roll-out of its Making Tax Digital for VAT programme by at least a year, says the Lords Economic Affairs Committee Continue Reading

By

• Lis Evenstad

Smart meter benefits cut by old technology and rising costs

Energy companies may end up spending billions unless they can install smart meters more cheaply Continue Reading

By

• Cliff Saran, Managing Editor

Options for deferring or upgrading to S/4 Hana

Businesses on SAP ERP Core Component software will need to consider what they plan to do after 2025. We investigate the options open to them Continue Reading

By

• Cliff Saran, Managing Editor

IT community needs to counter concerns behind 'big tech' backlash

Sometimes reporting the latest tech news at Computer Weekly throws up an entertaining juxtaposition. Take these two headlines, for example, from last week: TechUK calls on Matt Hancock to ... Continue Reading

By

• Bryan Glick, Editor in chief

IKEA to focus on digitisation and convenience shopping

Swedish furniture brand IKEA will be cutting jobs and focusing on smaller stores and its digital pipeline in a bid to usher in a new era of business transformation Continue Reading

By

• Clare McDonald, Business Editor

TLA calls on tech industry to hire one million tech workers by 2023

Tech industry network TLA has announced a campaign to encourage one million people into tech sector roles over the next five years Continue Reading

By

• Clare McDonald, Business Editor

CW Nordics: Swedish IT sector advises on election security

The security measures assembled and implemented around the 2018 election in Sweden were devised in consultation with leading actors within the country’s private IT sector. Also read about how Denmark’s ambition to become a leading ocation for hyperscale datacentres is gaining momentum, and why Estonia wants to recruit IT professionals from the UK. Continue Reading

Why CIOs must start offloading work

Taking on more responsibilities is having a detrimental effect on digital transformation and customer experience initiatives Continue Reading

By

• Cliff Saran, Managing Editor

TechUK calls on Matt Hancock to fast-track NHS digitisation

The tech industry body’s ‘Manifesto for Matt’ calls on the health secretary to focus on empowering citizens, enabling a world-class workforce and making the UK the number one place for health tech innovation Continue Reading

By

• Lis Evenstad

IBM pushes boundaries of AI, but insists companies take an ethical approach

Researchers at IBM are pushing the boundaries of what artificial intelligence and machine learning can do, but remain wary of the ethical implications that accompany the proliferation of this technology Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Interview: Comms sector ripe for disruption as climate change takes hold

Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading

By

• Alex Scroxton, Security Editor

Post Office held back information about Horizon IT system errors

Post Office director admits to Horizon errors and not sharing details with subpostmaster network Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Citizens don’t want the NHS to prioritise digital health, report finds

The UK public want the NHS to focus spending on cancer care, staff and mental health, and rank digital access to services lowest on their list of priorities Continue Reading

By

• Lis Evenstad

How voice biometrics catches fraudsters

Telephone banking is often seen as the forgotten channel in multi-channel banking, something that fraudsters are now exploiting Continue Reading

By

• Cliff Saran, Managing Editor

Dutch audit finds Microsoft Office leaks confidential data

The diagnostics Microsoft Office collects from users should be a source of concern for any government CISO, according to a DPIA audit Continue Reading

By

• Cliff Saran, Managing Editor

Police challenged over refusal to disclose files on WikiLeaks staff

Lawyers will challenge the Metropolitan Police Service today to confirm or deny whether it holds correspondence with US law enforcement about three WikiLeaks staff – including two UK citizens – in a freedom of information tribunal Continue Reading

By

• Bill Goodwin and Niels Ladefoged

Survey: Data very fragmented, and that’s a worry for most

Cohesity-sponsored survey finds most organisations store multiple copies of secondary data and worry about the cost and the effect on their competitiveness Continue Reading

By

• Antony Adshead, Storage Editor

Digital Realty grows Australia footprint with two new datacentres

The datacentre service provider has opened its latest facility in Australia and has acquired land for a sixth one in a market teeming with demand from massive-scale cloud suppliers Continue Reading

By

• Aaron Tan, TechTarget

CIO interview: Graham Evans, CITO, North Tees and Hartlepool NHS Trust

North Tees and Hartlepool NHS Foundation Trust’s chief information and technology officer talks about joining up health and care, the importance of keeping up to date with technology, and why trying to deliver perfection won’t work Continue Reading

By

• Lis Evenstad

How the Science Museum is moving to the digital age

In this week’s Computer Weekly, we find out how London’s Science Museum is dealing with legacy IT to move into the age of digital and data. We examine Nationwide Building Society’s move to cloud and DevOps to transform its operations. And we look at how technologies such as machine learning and blockchain are helping to automate global supply chains. Read the issue now. Continue Reading

How Singapore Airlines is flying the digital skies

Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge Continue Reading

By

• Aaron Tan, TechTarget

CDO interview: Aidan Millar, DNB

Norwegian bank hires chief data officer to lead its data-driven transformation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft forces price hike on budget-constrained councils

The October 2018 price hike for Microsoft Office 2019 will badly affect local governments, leading Socitm to urge Microsoft to reconsider Continue Reading

By

• Cliff Saran, Managing Editor

Standard Life and Aberdeen Asset Management turn to Workday to complete merger

Standard Life Aberdeen, created in August 2017 when two of Scotland’s largest financial services companies merged, is transferring 3,000 former Standard Life staff to Aberdeen Asset Management’s Workday HR system as it integrates the two businesses Continue Reading

By

• Bill Goodwin, Computer Weekly

Top IT predictions in APAC in 2019

Edge computing, data management and microservices will play a bigger role in the Asia-Pacific region in 2019 as enterprises reshape their technology architectures to become ‘digitally determined’ organisations Continue Reading

By

• Aaron Tan, TechTarget

Three factors marginalising the CISO role

Chief information security officers are typically marginalised due to three factors, and de-coupling the technical and managerial aspects of the job will enable empowerment, says consultant Continue Reading

By

• Warwick Ashford, Senior analyst

LiveAction updates LiveNX network management service

In networking news, LiveAction launches LiveNX 8 and LiveWire; Kaloom and Red Hat collaborate for a virtualized central office; and Siemens and Aruba bridge the IT-OT gap. Continue Reading

By

• Michaela Goss, Senior Site Editor

WISE emphasises importance of role models at 2018 awards

Gender balance campaign WISE used its 2018 awards ceremony to highlight the importance of female role models, and called on men to lead the charge for equality Continue Reading

By

• Clare McDonald, Business Editor

Tech sector split over Brexit deal

The draft EU Withdrawal Agreement has caused rifts in the tech sector, with some calling for a People’s Vote with the option to remain in the EU, and others wanting MPs to back the agreement, saying it’s better than a no-deal scenario Continue Reading

By

• Lis Evenstad

Securing the SD-WAN: The next network challenge

Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading

By

• Christian Annesley

Post Office executives cross-examined in Horizon IT system trial

A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UN extreme poverty monitor is critical of Universal Credit ‘digital by default’ service

The United Nations Special Rapporteur on extreme poverty and human rights raises significant concerns with Universal Credit, including poor digital literacy among claimants, automation errors and lack of transparency Continue Reading

By

• Lis Evenstad

EE and Virgin Media fined for breaking consumer protection rules

Ofcom has imposed fines totalling £13.3m on EE and Virgin Media, saying both providers levied excessive charges on customers who ended their contracts early Continue Reading

By

• Alex Scroxton, Security Editor

Many firms still stuck in GDPR prep phase six months after its initiation

Six months after the GDPR compliance deadline, many companies are struggling to make data protection principles part of everyday business, says PwC’s GDPR and data protection lead Continue Reading

By

• Warwick Ashford, Senior analyst

Why is hiring a government chief security officer such a tricky business?

Security bosses and CIOs weigh in on why they think the government is struggling to recruit a chief security officer Continue Reading

By

• Sooraj Shah

CW ASEAN: Blockchain is no ‘magic wand’ for security

Blockchain is all the rage, although the technology is so much more than just about bitcoin and cryptocurrencies. In this issue of CW ASEAN, we examine how blockchain is being applied in cyber security, and whether the technology is really as secure as claimed by its proponents. Read the issue now. Continue Reading

CW ANZ: Exploring blockchain

Blockchain technology has been in the news due to its ability to provide much better security, transparency and efficiency. In this issue of CW ANZ, we look at how enterprises in ANZ are using blockchain technology to improve security and efficiency, and what it takes to spur greater adoption among ANZ enterprises. Read the issue now. Continue Reading

Keep people at the centre of risk management, says consultant

In assessing the cyber risks to a business, security professionals should start with the people in an organisation and keep them at the centre in identifying and mitigating risk, says consultant Continue Reading

By

• Warwick Ashford, Senior analyst

Why Kubernetes is driving a groundswell in containerisation

Kubernetes is fast becoming a de facto standard, but CIOs may be unaware of its footprint in their businesses Continue Reading

By

• Cliff Saran, Managing Editor

The Gym Group flexes its muscles with data analytics

No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK Continue Reading

By

• Bill Goodwin, Computer Weekly

Members of Parliament should back EU Withdrawal Agreement, says industry

Industry experts say the government’s EU Withdrawal Agreement is far from perfect and still requires more clarity, but call on MPs to back it, as it’s better than a No-Deal Brexit Continue Reading

By

• Lis Evenstad

An overview of deep learning tools

As AI and deep learning matures, we look at advanced tools that enable developers to start building sophisticated, intelligent applications Continue Reading

By

• Adrian Bridgwater

Defra still to test six ‘critical’ IT systems before Brexit

MPs have raised concerns around Defra’s Brexit readiness as it hasn’t yet begun testing six critical IT systems needed to replace EU systems, but the department remains confident Continue Reading

By

• Lis Evenstad

Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Barry Libenson, global CIO, Experian

Experian’s global CIO has worked to change the company’s IT set-up from a “free for all”, taking a standardised approach to development, infrastructure and platforms Continue Reading

By

• Mark Samuels

Post Office trial throws up known problem with Horizon system

High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Will the $34bn IBM-Red Hat mega-merger succeed?

In this week’s Computer Weekly, after IBM pays $34bn to buy open source specialist Red Hat in an attempt to boost its cloud capabilities, we analyse whether the deal can be a success. We examine the challenges that the emerging field of quantum computing presents for current encryption techniques. And our latest buyer’s guide looks at storage for the internet of things. Read the issue now. Continue Reading

Microsoft’s Xiaoice chatbot is now designing textile patterns

Software giant claims the design knowhow of its popular AI chatbot is a breakthrough in the field of image-based creation Continue Reading

By

• Aaron Tan, TechTarget

Home Office to use smartphone ID for EU Exit scheme

The Home Office will use smartphone digital identity verification to support applications for the government’s EU Exit Settlement Scheme   Continue Reading

By

• Warwick Ashford, Senior analyst

Government considering dedicated internet regulator, says digital minister

An upcoming white paper is likely to set out proposals for an internet regulator, a House of Lords committee has been told Continue Reading

By

• Alex Scroxton, Security Editor

The journey to turning your organisation into a platform

Compete with digital rivals by becoming a platform organisation – how companies can start navigating the transformation journey Continue Reading

By

• Bill Murray, Leading Edge Forum

HMRC resolves technical issue with tax-free childcare portal

The department’s tax-free childcare website has again suffered technical issues, affecting 22,000 payments, but the problems were resolved last week, according to HMRC Continue Reading

By

• Lis Evenstad

Firms lack responsible exec for cyber security

Narrow gap between CEO, CIO and CISO roles means no single executive function is stepping up to take responsibility for cyber security, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

NHS issues guidance for instant messaging use in acute settings

As NHS staff are increasingly turning to messaging apps to communicate with each other, the government issues guidance saying only tools meeting the NHS encryption standard should be used Continue Reading

By

• Lis Evenstad

GCHQ offers help to embryonic Irish cyber security organisation

Ciaran Martin head of the UK's National Cyber Security Centre, part of GCHQ, builds bridges with the Republic of Ireland's intelligence community during an official visit to Dublin Continue Reading

By

• Kevin Cahill

Agfa’s move to cloud HR paves the way for healthcare IT spin-off

Agfa-Gevaert is moving HR systems from 40 countries into the cloud as the company prepares to turn its health IT operations into a standalone business Continue Reading

By

• Bill Goodwin, Computer Weekly

Why commercial software providers are buying into cloud native

There is a reason why IBM has announced it will be spending $34bn to buy Red Hat, much like VMware’s acquisition of Heptio Continue Reading

By

• Cliff Saran, Managing Editor

Where in Britain works best for IT?

Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout Continue Reading

By

• SA Mathieson

Businesses can no longer neglect IT if they want to remain competitive

Businesses lack IT leaders with the skills and resources needed to promote innovation and change in the context of technological upheaval Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Dynamic pricing online should not be regulated as anti-competitive

Competition authorities are examining online retailers' use of dynamic pricing to see if it's fair to consumers – but the principle of regulating such activity is economically wrong Continue Reading

By

• Tim Worstall, Adam Smith Institute

How Hive balances platform stability with innovation

The smart home thermostat division of British Gas has made developers fully responsible for supporting and monitoring the code they deploy Continue Reading

By

• Cliff Saran, Managing Editor

High court Post Office trial puts subpostmasters’ contract under microscope

Case against Post Office in relation to allegedly faulty computer system begins in High Court Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Once more on Dominic Raab at Tech Nation

Dominic Raab, the Secretary of State for Exiting the EU, has been in hot water for his late-dawning admission of the importance of the Dover-Calais route to the UK’s trade in goods. Raab was ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Australia needs better cloud and data management capabilities

Use of cloud services is soaring in Australia, but a lack of cloud management skills is holding back enterprises from reaping the full benefits of the technology Continue Reading

By

• Beverley Head

Welsh NHS IT programme is ‘outdated’ and could put patients at risk, report finds

Welsh Public Accounts Committee is concerned the country’s outdated NHS IT systems are putting patients at risk, and found the culture at NHS Wales Informatics Service is the ‘antithesis of open’ Continue Reading

By

• Lis Evenstad

M&S admits online remit “well behind” competitors

Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes Continue Reading

By

• Clare McDonald, Business Editor

Brexit and tech – the big ‘if’

As we, seemingly, edge closer to something resembling a UK deal for leaving the European Union (and by the time you read this, that statement could quite possibly have been superseded by events), ... Continue Reading

By

• Bryan Glick, Editor in chief

Self-driving cars may have to break law, says Law Commission

Self-driving cars may have to break the rules of the road to operate safely, and the Law Commissions of England, Wales and Scotland are embarking on a consultation to seek input on how to manage this Continue Reading

By

• Alex Scroxton, Security Editor

GDPR a challenge to AI black boxes

Most artificial intelligence “black boxes” do not comply with EU data protection laws and will have to be re-engineered, warns security researcher and consultant Continue Reading

By

• Warwick Ashford, Senior analyst

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading

Increasing value of personal data a 21st century challenge

The increasing value of personal data presents the challenge of managing a personal data economy, says identity and security expert Continue Reading

By

• Warwick Ashford, Senior analyst

Singapore’s SunMoon uses blockchain to trace apples

Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow Continue Reading

By

• Aaron Tan, TechTarget

DXC makes digital transformation push in Asia

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey Continue Reading

By

• Ai Lei Tao

5G mobile masts bring installation challenges, EE finds

EE has switched on a fixed wireless access network in central London to test elements of its future 5G mobile service, but faced some challenges setting it up Continue Reading

By

• Alex Scroxton, Security Editor

Creativity will ensure humans won’t be left behind by tech, says Fujitsu president

Fujitsu’s president has claimed humans don’t need to be worried about automation because people and creativity will always be needed for innovation Continue Reading

By

• Clare McDonald, Business Editor

Why the tech industry needs a moral compass

Technology has unintended consequences, says Martha Lane Fox – but technologists have an opportunity to make a difference Continue Reading

By

• Cliff Saran, Managing Editor

Emerging govtech – a new opportunity for innovation in public service delivery?

The government has started to engage with the IT sector over how best to introduce emerging technologies in public service delivery – an initiative that, if successful, should be welcomed Continue Reading

By

• Julian David, TechUK

CIO interview: Chris Barnicott, chief technology officer, SSE

Energy supplier’s CTO is driving innovation through AI, augmented reality and robotic process automation while still keeping the business running Continue Reading

By

• Angelica Mari

Gartner finds Emea CIOs more ahead on digital than peers elsewhere

Gartner’s annual global CIO survey finds Emea CIOs driving digital transformation programmes to a greater degree than their peers in the Americas and the Asia-Pacific region Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

BEIS to fund five healthcare AI innovation centres

Five healthcare innovation centres will receive a total of £50m in funding to use artificial intelligence to improve diagnosis and treatment of diseases Continue Reading

By

• Lis Evenstad

Lloyds Banking Group shaking up its workforce to reflect digital times

Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Information commissioner calls for stricter regulation on political use of data

Information commissioner Elizabeth Denham’s investigation into the use of data in elections and campaigns, finds "a disturbing disregard for voters’ personal privacy" Continue Reading

By

• Lis Evenstad