IT management

GDPR: Are we there yet?

A full year since the General Data Protection Regulation was implemented, there has not been the severe punitive action expected by many and personal data breaches continue to happen, leaving many wondering if any progress has been made Continue Reading

By

• Warwick Ashford, Senior analyst

NHS Digital launches GP IT Futures tender

New framework aims to simplify IT provision for surgeries and create a competitive systems marketplace for primary care Continue Reading

By

• Angelica Mari

Effect of GDPR yet to be felt, says law firm Hogan Lovells

Despite the fact that the GDPR has been in full effect for a year, the true effect of the regulation is yet to be felt and organisations should ensure they keep their eye on the ball, says leading privacy law firm Continue Reading

By

• Warwick Ashford, Senior analyst

Ofcom makes new proposals to liberalise access Openreach’s ducts and poles

The telecoms regulator is proposing new regulations on accessing Openreach’s infrastructure that it hopes will incentives others to roll out ultrafast networks quicker Continue Reading

By

• Alex Scroxton, Security Editor

No real change a year into GDPR, says privacy expert

A year after the GDPR compliance deadline, many organisations still have a lot of work to do to make real changes and shift focus away from fines to business value and gain, says PwC’s GDPR and data protection lead Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office told to pay over £5m of its opponent’s costs for first Horizon trial

The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: How Croydon is applying GDS lessons to digital service delivery

The first chief digital officer at one of London’s largest boroughs talks about plans to transform user experience, procurement and cultural perceptions Continue Reading

By

• Angelica Mari

IBM’s investment in automation pays off in GDPR’s first year

The first year of the EU’s General Data Protection Regulation has demonstrated the value of IBM’s investment in machine learning-based automation and the importance of having the right strategy and systems in place, according to the firm’s data protection officer Continue Reading

By

• Warwick Ashford, Senior analyst

Why enterprises should dump their VMs for containers

Kubernetes is five years old and server virtualisation is the new legacy, says Aparna Sinha, director of product management for Kubernetes at Google Continue Reading

By

• Cliff Saran, Managing Editor

Guy's & St Thomas NHS Foundation Trust to drive £175m IT systems revamp

Hospital trust Guy's & St Thomas is looking to procure a single electronic health record system, with the option to include two other trusts. Continue Reading

By

• Angelica Mari

CW Nordics: Nordea links up with IBM to meet fintech challenge

IBM’s €473m managed services contract with Nordea reflects an increasing trend among Nordic banks to outsource more of their IT to help meet the challenge of fintechs. Also read how a shortage of women in the boardroom is a problem in the Nordics but the tech sector points to a more promising future, and find out why the Norwegian government has launched a regulatory sandbox for the fintech sector. Continue Reading

Crown Commercial Service to procure £360m online benefits system

Procurement agency wants new platform to become a one-stop shop for employee benefits across government Continue Reading

By

• Angelica Mari

GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hundreds of European retail banks will disappear as challengers scoop up customers

One in every 10 banks in Europe will no longer exist as digital challengers take customers from them Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gothenburg – a hotbed for early startups

Sweden’s second-largest city is by no means the biggest startup hub in the Nordic region, but its global reach is a distinct advantage Continue Reading

By

• Matthew Staff

Singapore proposes data portability provisions

The Personal Data Protection Commission is seeking public feedback on proposed provisions that will let consumers move their personal data across organisations Continue Reading

By

• Aaron Tan, TechTarget

How Kubernetes’ fifth year is leading to a shift in enterprise IT

As Kubernetes turns five, the Cloud Native Computing Forum (CNCF) plans to make containerisation simple Continue Reading

By

• Cliff Saran, Managing Editor

What the UK can learn from the Nordics when it comes to digital ID

The UK and other countries can learn from the Nordic region when it comes to digital identity Continue Reading

By

• John Erik Setsaas

GDS to ‘cajole’ departments into using voice-based services

The vision of GDS director-general Kevin Cunnington is to get governments to roll out voice technology into major services by 2027 Continue Reading

By

• Angelica Mari

MoneySupermarket.com orchestrates data pipeline with GKE

The price comparison site has used container orchestration to split its machine learning data pipeline into parallel processes Continue Reading

By

• Cliff Saran, Managing Editor

Dutch lecturer researches the person behind the cyber criminal

Dutch academic is trying to get inside the mind of cyber criminals by understanding what makes them tick Continue Reading

By

• Kim Loohuis

Capita’s NHS contract under review after patient records blunder

Outsourcer’s health service deal in doubt following the latest in a “litany of failings”, with 160,000 patient records being wrongly archived Continue Reading

By

• Angelica Mari

UC Expo 2019: Experts talk up future tech in unified communications

Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading

By

• Rene Millman

Putting data centre stage

The 330-year-old insurance market is evolving its data efforts as part of a far-reaching modernisation strategy, focusing on artificial intelligence and driving employee data literacy Continue Reading

Buyer’s guide to evergreen IT - part 1 of 3: Winning ways with Windows 10 updates

We look at how IT leaders can effectively manage the major changes Windows 10 imposes on businesses Continue Reading

Using fintech to fight poverty

In this week’s Computer Weekly, we talk to the Bill & Melinda Gates Foundation to find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft’s new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd’s of London is supporting a wider digital modernisation at the 330-year-old insurance market. Read the issue now. Continue Reading

Winning ways with Windows 10 updates

We look at how IT leaders can effectively manage the major changes Windows 10 imposes on businesses Continue Reading

By

• Mark Lockwood

UK leads in government AI readiness

The UK is one of the best placed in the world to take advantage of related technologies for public service delivery, according to a study Continue Reading

By

• Angelica Mari

London council trials Verify-based digital ID scheme for vulnerable citizens

Programme under way at Tower Hamlets will allow residents to build a digital footprint and get better access to council services Continue Reading

By

• Angelica Mari

Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Danske Bank launches initiative to help SME customers with cyber security

Danske Bank launches initiative to support the cyber security efforts of its SME customers Continue Reading

By

• Gerard O'Dwyer

GDPR an opportunity to improve data systems and processes

A year after the official implementation of the GDPR, it is important to highlight the positive opportunities that compliance provides and the insights breach reports are providing, say Deloitte consultants Continue Reading

By

• Warwick Ashford, Senior analyst

Google cuts off Huawei from Android ecosystem

Google decision follows an executive order signed by President Trump, but Huawei insists US businesses and consumers will be the real losers Continue Reading

By

• Alex Scroxton, Security Editor

ICO to support GDPR certification schemes

The UK data protection watchdog is accepting enquiries from organisations considering developing GDPR certification schemes, which the ICO says could help recipients achieve competitive advantage Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office applies to appeal damning judgment in first Horizon trial

The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

École Hôtelière de Lausanne puts Amelia the robot at its core

When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Address goals with various enterprise architecture strategies

Enterprise architects have a range of frameworks at their fingertips, but their role also entails creating consensus and understanding between business and technical stakeholders. Continue Reading

By

• Matt Heusser, Excelon Development

Government digital leaders to receive salary boost

The Cabinet Office revealed plans to increase the pay of some senior roles in an effort to compete with the industry Continue Reading

By

• Angelica Mari

Identity custodians needed in digital era

Digital identity systems will fail if they do not take humans into account, warns identity innovator, suggesting that a ‘digital guardian’ could help overcome most of these challenges Continue Reading

By

• Warwick Ashford, Senior analyst

Interview: Ruha Benjamin, author, Race After Technology

Why do systems that are supposed to help society seem to have a disproportionately adverse effect on ethnic minorities? Continue Reading

By

• Cliff Saran, Managing Editor

Cloud’s low-hanging fruit: Backup, tiering and data sharing

Native cloud operations can have a steep on-ramp in terms of enterprise IT readiness, but some things are relatively easy to port to a tier of storage in the cloud Continue Reading

By

• Paul Stringfellow, Gardner Systems

ANZ CIOs hit roadblocks in digital agenda

Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda Continue Reading

By

• Beverley Head

How Open University went from bespoke IT to vanilla SAP

It’s hard convincing users their business processes are a dud. But this is what Chris Youles, chief information officer of the Open University, needed to do to transform the organisation Continue Reading

By

• Cliff Saran, Managing Editor

Augmented data management draws more enterprise interest

With AI and machine learning, organizations are starting to augment their data management. This is changing the way enterprise users capture, govern and integrate data. Continue Reading

CW APAC: Expert advice on data management

Data is growing exponentially, so managing it well is crucial to business success. In this handbook, Computer Weekly looks at how companies and data management experts are tackling data challenges, studies the findings of Gartner’s CDO study, and finds out how organisations are augmenting data management through artificial intelligence and machine learning. Continue Reading

CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Are there any positives from the first year of GDPR?

A year has passed since the new EU data protection law came into force. What have we learned in that time that can help organisations deliver benefits from the regulation? Continue Reading

By

• Elle Todd, Reed Smith

IT pros hold hope that low-code platforms will help resolve app backlog

Digital transformation initiatives are driving organisations to produce software more quickly, so software developers need to speed up in cutting code Continue Reading

By

• Cliff Saran, Managing Editor

Norwegian industry and state must combine to counter cyber threats

Norway has been targeted by two large ransomware attacks in recent months – and public and private organisations must react in a coordinated way Continue Reading

By

• Gerard O'Dwyer

Fujitsu sets out to restore trust in technology

Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo Continue Reading

By

• Alex Scroxton, Security Editor

UK government boosts AI Council with new appointments

New recruits come from online-only retailer Ocado, the Independent Commission on Freedom of Information, and the Alan Turing Institute Continue Reading

By

• Angelica Mari

Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman

A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue Continue Reading

By

• Bill Goodwin and Sebastian Klovig Skelton

CW500 Club: Rising to the IT ethics and sustainability challenge

As technologists are asked to take a position of continuing leadership in the digital revolution brought about by tools such as artificial intelligence, the Computer Weekly CW500 Club looked at how to innovate in an ethical and sustainable way Continue Reading

By

• Angelica Mari

Stella McCartney and Google Cloud start machine learning and fashion-focused sustainability push

Stella McCartney and Google Cloud are embarking on a joint pilot project that will draw on the tech giant's machine learning and cloud-based data processing portfolio to help clean up the fashion industry's supply chains Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Optus shows off real-time call translation smarts

The Australian telco has bigger plans to make its network more open to enable developers to build and integrate new services into phone calls Continue Reading

By

• Aaron Tan, TechTarget

UK pensions trust launches £1.5bn tender for digital services delivery

The National Employment Savings Trust wants its new supplier to build innovations such as data analytics to services provided via digital channels Continue Reading

By

• Angelica Mari

Digital business is connected business, says KuppingerCole

Businesses need to unlock data, rethink identity and access management, and capitalise on artificial intelligence in the digital era, says KuppingerCole Continue Reading

By

• Warwick Ashford, Senior analyst

Footasylum steps up artificial intelligence to drive customer centricity

Retailer Footasylum is placing its bets on cloud-based emergent technologies to accelerate automation and personalisation across the business Continue Reading

By

• Angelica Mari

Public sector outsourcing spend plummets

Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Network Rail appoints Aidan Hancock as IT chief

Former BP technology chief Aidan Hancock joins the rail company to lead its digital transformation efforts Continue Reading

By

• Angelica Mari

Podcast: The Computer Weekly Downtime Upload – Episode 15

In this week’s episode of the Computer Weekly Downtime Upload, business editor Clare McDonald takes over presenting duties, and leads Brian McKenna and Caroline Donnelly through a wide-ranging discussion that covers cloud skills, Lady Gaga's take on SAP, government IT procurement and the importance of engaging in-store retail experiences Continue Reading

By

• Computer Weekly Staff

The startups transforming data analytics

In this week’s Computer Weekly, we travel to Silicon Valley and San Francisco to meet the emerging tech startups hoping to take data analytics to a new level. The NHS desperately needs to recruit IT professionals to deliver its digital vision – we look at the job opportunities. And we examine the best ways to keep cloud costs under control. Read the issue now. Continue Reading

Councils urged to support 5G readiness

Local authorities must do more to facilitate the roll-out of next-generation mobile connectivity, study finds Continue Reading

By

• Angelica Mari

How Lexipol migrated 100 VMs over the wire from VMware to Nutanix

Using VMotion, risk management firm Lexipol was able to copy its VMware storage pool in California onto Nutanix storage in its new Texas datacentre Continue Reading

By

• Cliff Saran, Managing Editor

HSBC hires Ian Bromwich as UK CIO

New incumbent Ian Bromwich joins HSBC from Lloyds Banking Group Continue Reading

By

• Angelica Mari

Security standard for surveillance cameras set for launch

A long-overdue cyber security standard for the manufacturer of surveillance cameras is on track for an official launch in June Continue Reading

By

• Warwick Ashford, Senior analyst

Health screening IT unfit for purpose since 2011

National health bodies do not have full visibility of all the patients who need screenings, and a replacement system faces further delay, a new PAC report has found Continue Reading

By

• Angelica Mari

More power for NHSX chief as top health service IT executive steps down

Operations director at NHS England Matthew Swindells has handed over his IT duties to the chief executive at the new digital unit, Matthew Gould Continue Reading

By

• Angelica Mari

CIO interview: Sanjeev Katwa, head of technology, Tottenham Hotspur FC

The Premier League club’s state-of-the-art new stadium is claimed to be the most technologically advanced in the world – its IT leader takes us behind the scenes Continue Reading

By

• Mark Samuels

Australian businesses facing talent crunch amid scramble to transform

A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need Continue Reading

By

• Beverley Head

Government hints at biometric regulations

Immigration minister says options are being considered around governance and oversight of biometric technologies use Continue Reading

By

• Angelica Mari

Brexit: golden rules and taboo questions

Amid the repetition of mendacious claims, meaningless mantras and fake news, some Brexit questions are off limits. No wants publicity for answers which reveal what is feallt at stake and for whom. Continue Reading

By

• Philip Virgo, Winsafe Ltd

Dutch businesses not yet implementing NIS Directive

Little urgency to comply with the Network and Information Systems Security Act, which seeks to protect the Netherlands’ vital infrastructure and digital services from cyber attack Continue Reading

By

• Kim Loohuis

Home Office seeks immigration technology head

The Home Office is looking for a suitable candidate to fill its newly created high-profile IT role, which will cover Brexit-related requirements around immigration technology Continue Reading

By

• Angelica Mari

Facebook co-founder: ‘It is time to break up Facebook’

Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor
• Bill Goodwin, Computer Weekly

Interview: Data takes centre stage at Lloyd’s of London

The 330-year-old insurance market is evolving its data efforts as part of a far-reaching modernisation strategy, focusing on artificial intelligence and driving employee data literacy Continue Reading

By

• Angelica Mari

Deutsche Börse harnesses Microsoft cloud

German stock exchange signs deal with Microsoft that will not only benefit the exchange, but other organisations in the sector that are considering cloud migration Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nutanix takes aim at making multi-cloud simple

Provider of hyper-converged technology, Nutanix, is breaking out of the datacentre and hybrid IT to enable workloads to move anywhere Continue Reading

By

• Cliff Saran, Managing Editor

Physical stores – the place to meet your tribe

In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo Continue Reading

By

• Clare McDonald, Business Editor

Confident BT Group calls on Openreach to build full-fibre faster

Openreach will ramp up the pace of its full-fibre network build over the next six years, with ambitious targets to bring ultrafast broadband within reach of 15 million homes by the middle of the 2020s Continue Reading

By

• Alex Scroxton, Security Editor

CW Benelux: Netherlands offers young hackers re-education

Young hackers in the Netherlands are being rehabilitated through punishments that educate rather than incarcerate. Also read how almost 90% of businesses in the Netherlands are barely aware of the competitive advantages the IoT can offer them, and why Dutch sat-nav pioneer TomTom is focusing on the business-to-business sector. Continue Reading

Northern Ireland generating cyber security knowledge and jobs

Northern Ireland is establishing itself as an international hub of cyber security research and innovation, providing growing employment opportunities Continue Reading

By

• Warwick Ashford, Senior analyst

Red Hat Enterprise Linux to contribute $10tn to global business

A study on the economic impact of Red Hat Enterprise Linux by IDC revealed that the operating system is expected to contribute to business revenues worth 5% of the global economy Continue Reading

By

• Aaron Tan, TechTarget

MP sets out concerns over GP at Hand software

Concerns raised over the robustness and breadth of the software underpinning Babylon Health’s app amid calls for an inquiry into the tool Continue Reading

By

• Angelica Mari

Open banking take-up in the Netherlands less than expected because government promoted GDPR so well

The Dutch government promoted GDPR so much to the public that take up of open banking has been low Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Is BT’s boss about to make his mark with new full-fibre targets?

BT’s new chief executive, Philip Jansen, is to revise Openreach’s targets for its full-fibre broadband network roll-out upwards when he reveals BT’s full-year financial results on Thursday 9 May, ... Continue Reading

By

• Alex Scroxton, Security Editor

Finnish gaming company PAF migrates to the cloud

Move to Amazon Web Services cloud brings scalability to gaming company that gives part of its profits to good causes Continue Reading

By

• Gerard O'Dwyer

Highways England trials self-driving trucks for roadworks

A pilot is aimed at reducing project timescales and increasing worker safety, though vehicles are expected to take another two to three years to be fully operating Continue Reading

By

• Angelica Mari

Technical error on Capita system puts Barnet council staff out of pocket

A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How the DWP Dojo innovates

Juan Villamil, director of enterprise infrastructure and production operations at DWP Digital, discusses how the Department for Work and Pensions tests out new tech ideas Continue Reading

Nurturing innovation at DWP

In this week’s Computer Weekly, we find out about the Department for Work and Pensions’ Innovation Dojo and how it’s helping to try out new digital ideas. We look at Anthos, Google’s new multicloud platform which the supplier claims will redefine enterprise IT. And we report from the NCSC cyber security conference, where experts discussed the lessons learned from recent high-profile attacks. Read the issue now. Continue Reading

Tech manifesto calls on health secretary to ‘get basics right’

Royal College of GPs says joining up IT systems is essential to enable innovation Continue Reading

By

• Angelica Mari

How to avoid a hyper-convergence minefield

How firms can implement hyper-converged infrastructure to make cost and performance savings Continue Reading

By

• Stuart Burns

HMRC begins deleting unlawful voice biometric data

HM Revenue and Customs is to forge ahead with Voice ID despite beginning to delete the largest state-held voice biometric database gathered without consent after UK privacy and data protection watchdog issues order Continue Reading

By

• Warwick Ashford, Senior analyst

Zero trust: A 21st century security model

Traditional corporate security models date back to a time when there were fewer, lower-level threats, but a zero trust model is better suited to the 21st century, according to the originator of the idea Continue Reading

By

• Warwick Ashford, Senior analyst

From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app Continue Reading

By

• Clare McDonald, Business Editor

Labour calls for creation of ministry for cyber security

Shadow Cabinet Office minister Jo Platt accuses government of failing to provide leadership to fend off cyber risks Continue Reading

By

• Angelica Mari

Co-operative Bank creates over 100 IT jobs in Manchester

The Co-operative Bank is looking for talent to support its digital strategy and previous banking and IT experience is not a necessity Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lloyd’s of London unveils digital ambitions

Reforms will include a split into two automated exchanges, which is expected to boost performance and savings while reducing cost of services to customers Continue Reading

By

• Angelica Mari

Department of Health enhances medical innovation programme

The Accelerated Access Collaborative initiative is expected to fast-track pioneering treatments and produce multimillion-pound savings to the NHS Continue Reading

By

• Angelica Mari