IT management

Ink spat as Xerox gets aggressive and HP Inc questions strategy

Letters have been flying between the HP Inc board of directors and Xerox, with Xerox planning to pitch directly to shareholders Continue Reading

By

• Cliff Saran, Managing Editor

Nationwide building society opens up systems through mortgage API

Nationwide Building Society is trialling an application programming interface that will enable its mortgage brokers to link directly to some of its systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI may open dangerous new frontiers in geopolitics

Truly artificial intelligence has the potential to provoke an international geopolitical crisis, warns F-Secure’s Mikko Hypponen Continue Reading

By

• Alex Scroxton, Security Editor

Uber app exploit posed safety risk to passengers

A flaw in Uber’s system meant thousands of trips in London were taken with unauthorised drivers at the wheel Continue Reading

By

• Alex Scroxton, Security Editor

Tim Berners-Lee launches nine principles for the web

Inventor of the worldwide web sets out Contract for the Web to protect its freedom, data privacy and access for all Continue Reading

By

• Cliff Saran, Managing Editor

How ServiceNow is empowering Asia’s mobile workforce

ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers Continue Reading

By

• Aaron Tan, TechTarget

General Election 2019: The Lib Dems’ technology policies and digital plans

With the UK gearing up for its third General Election in four years, Computer Weekly outlines the Liberal Democrat Party’s main technology policies and digital plans, as laid out in its manifesto Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Conservatives propose national cyber crime force

Manifesto also says Tories would “empower the police to safely use new technologies like biometrics and artificial intelligence, along with the use of DNA, within a strict legal framework” Continue Reading

By

• Alex Scroxton, Security Editor

Gartner: What to consider before adopting low-code development

Low-code tooling offers many benefits but cost, security, product selection and application should be carefully considered Continue Reading

By

• Paul Vincent, Gartner

CW500 Interview: Paddy Francis, CTO, Airbus CyberSecurity

In this CW500 video, Paddy Francis, CTO, Airbus CyberSecurity shares his advice and experiences of keeping tabs on security when trying to introduce emerging digital technologies into large organisations. Continue Reading

By

• Clare McDonald, Business Editor

Mystery surrounds leak of four billion user records

Threat researchers uncover four billion user records on a wide-open Elasticsearch server but who left them there is a mystery Continue Reading

By

• Alex Scroxton, Security Editor

Court of Appeal dismisses Post Office application to appeal damning judgment

The Court of Appeal has rejected a Post Office application to appeal judgments made in the first trial of its multimillion-pound battle with subpostmasters over IT system failures. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT chiefs recognise the risks of artificial intelligence bias

Artificial intelligence promises to change the way businesses operate. IT leaders are now taking bias in AI algorithms seriously Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Paul Stein, CTO, Rolls-Royce

The aerospace engine manufacturer is at the leading edge of technology developments such as electric power, and already makes extensive use of advanced IT systems such as AI Continue Reading

By

• Sooraj Shah

TSB tech woes continue with overnight systems failure

TSB customers have experienced problems receiving money into their accounts due to an IT error, just days after the bank was slammed in a report on its IT problems last year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Some 29,000 UK web domains suspended for criminal activity

Domain suspensions for criminal activity over the past year has dropped for the first time since 2014 Continue Reading

By

• Alex Scroxton, Security Editor

Digital advancement means we're measuring the economy wrong

When accountants work out how much UK business is investing in the future, it's stuck in a world of depreciated assets – ignoring the huge changes brought about by cloud and software as a service Continue Reading

By

• Tim Worstall, Adam Smith Institute

Obama at Dreamforce 2019: Leaders orchestrate the conversation

Former US president Barack Obama spoke in a fireside chat with Salesforce co-founder Marc Benioff at Dreamforce 2019. He cautioned on the dangers of the information age and offered some advice for business leaders Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Wind River teams with Dell for 5G distributed edge system

Dell EMC teams with Wind River to form Kubernetes-based system to see use in virtual RAN (vRAN) infrastructures for 5G networks Continue Reading

By

• Joe O’Halloran, Computer Weekly

Labour pledges review of NCSC in UK security overhaul

The UK's National Cyber Security Centre may get expanded powers under a Labour government Continue Reading

By

• Alex Scroxton, Security Editor

Swiss packaging manufacturer powers digital maintenance with GE and ServiceMax

Carton and packaging company SIG, which also sells IoT-connected machines to food and beverage firms, has developed a digital maintenance service Continue Reading

By

• Cliff Saran, Managing Editor

Security Think Tank: Stopping data leaks in the cloud

Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading

By

• Cath Goulding, Nominet

SMEs prevail in expanded FutureNHS tender

Health service is looking to procure a larger sharing and collaboration platform for health and social care Continue Reading

By

• Angelica Mari

F-Secure’s Blackfin challenges perceptions of how AIs think

New research project aims to develop adaptive, autonomous and collaborative AI agents, and challenges the notion that machine intelligence should merely mimic human intelligence Continue Reading

By

• Alex Scroxton, Security Editor

SME disaster recovery made easy with cloud, hybrid and HCI

Disaster recovery is a lot easier for small businesses than it used to be, with use of the cloud, hybrid cloud, physical and virtual appliances, and hyper-converged infrastructure all among the choices on offer Continue Reading

By

• Stephen Pritchard

Western Union transfers to AWS cloud

Western Union is the latest financial services form to set out a future in the Amazon Web Services cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Nordics: Automation pays off for Sweden’s social workers

Software robots are freeing up time for social workers in Sweden to help benefits claimants find employment and to receive the money they are entitled to. Also in this issue, read how Sweden’s SEB bank is using a Google-inspired, cloud-native core banking platform, and why India is leading the pack when it comes to IT outsourcing from the Nordic countries. Continue Reading

Vodafone calls up Google Cloud for digital transformation platform

Vodafone is using Google Cloud to create products and services based on deeper customer insight to engage customers with better, more personalised support Continue Reading

By

• Joe O’Halloran, Computer Weekly

Lib Dem election manifesto: Party vows to scrap loan charge and review IR35 private sector reforms

The Liberal Democrats’ General Election manifesto sees the party pledge to scrap the controversial loan charge policy, and undertake a review of the IR35 private sector reforms Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NHSX seeks chief information officer

Role is the latest in a series of senior positions the digital unit is looking to fill in order to build its leadership Continue Reading

By

• Angelica Mari

Swedish hospitals suffer IT crashes

Hospitals in Sweden’s West Götaland region have suffered computer problems because of as-yet unexplained hard drive crashes Continue Reading

By

• Jane Hamrin

Met Police launches £600m IT infrastructure tender

Force aims to move away from a multi-supplier approach and enable flexibility and savings in technology Continue Reading

By

• Angelica Mari

Mimecast blocked 99 billion suspicious emails in third quarter

Latest threat intelligence report reveals the scale of the threat posed by malicious emails, with the transport, legal and financial sectors hit hardest Continue Reading

By

• Alex Scroxton, Security Editor

Datrium boosts VMware protection but won’t add more hypervisors

NVMe flash pioneer turned DR-as-a-service-focused data platform provider Datrium says VMware and Kubernetes have “won the market” and it won’t extend support beyond those two Continue Reading

By

• Antony Adshead, Storage Editor

Finland’s ministry of transport floats tech-enabled four-day week

Government department says four-day working week is made possible by technologies such as artificial intelligence Continue Reading

By

• Gerard O'Dwyer

FCC opts for public C-band auction

US telecoms regulator disappoints satellite consortium with decision to go to public, not private, auction of spectrum in the 3.7-4.2 GHz band to develop 5G Continue Reading

By

• Joe O’Halloran, Computer Weekly

Massive increase in fraud attacks on TSB customers during IT meltdown

There was a massive spike in attempts by fraudsters to steal from TSB customers when the bank’s IT systems failed in 2018 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Conservatives slammed over social media trickery

The Conservative Party has been caught spreading online disinformation during the General Election campaign for a second time Continue Reading

By

• Alex Scroxton, Security Editor

Holy grail of digital banking is, at first glance, a new channel, not a new concept

Details of Google’s plans in the financial services sector have emerged with nothing groundbreaking so far, but the sector is guessing what comes next Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

House of Commons seeks IT security chief

Interviews for the two-year engagement are due to take place in December 2019 Continue Reading

By

• Angelica Mari

Public sector risks downplayed by senior IT leaders

Sophos reveals a significant cyber security perception gap between senior IT and security leaders in the public sector and their front-line teams Continue Reading

By

• Alex Scroxton, Security Editor

Macy’s Magecart breach presages Christmas fraud spike

US retailer Macy’s admits some customer data was accessed by unknown actors during a week-long Magecart attack Continue Reading

By

• Alex Scroxton, Security Editor

IoT growth set to come from managed data analytics

CompTIA's latest IT industry forecast suggests that businesses will be making more use of automation in internet-of-things applications Continue Reading

By

• Cliff Saran, Managing Editor

Businesses failing to wipe data from old endpoints

Organisations are not taking adequate precautions to sanitise data held on endpoints when refreshing their PC or mobile device estates Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: The Computer Weekly Downtime Upload – Episode 37

In this week’s episode of the Computer Weekly Downtime Upload podcast, the team talks about the Labour Party’s “free fibre broadband for all” pre-election pledge, HMRC’s controversial loan charge policy, big data and catches up on what went on at the most recent CW500 Club event Continue Reading

By

• Clare McDonald, Business Editor
• Brian McKenna, Enterprise Applications Editor
• Caroline Donnelly, Senior Editor, UK

TSB programme pulled apart in report on IT meltdown

City law firm tears into TSB’s management of botched core banking platform migration Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AR and VR set to enhance jobs and boost GDP

New headset technologies and 5G networking promise to lower costs, and make AR and VR more user friendly Continue Reading

By

• Cliff Saran, Managing Editor

IR35 reforms put IT contractors at risk of 'second wave' of loan charge-like tax bills, experts warn

Concerns raised over re-emergence of umbrella firms targeting IT contractors with loan-based remuneration schemes ahead of the private sector IR35 reforms coming into play Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Trade associations dial down anger on Labour’s broadband plans

Anger at the Labour Party’s proposals on full-fibre broadband have persisted, but more nuanced views have emerged from fibre associations Continue Reading

By

• Joe O’Halloran, Computer Weekly

Is facial recognition happening too fast?

In this week’s Computer Weekly, as the information commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft’s global cyber security chief. Read the issue now. Continue Reading

Scottish local government prioritises automation and AI in digital plan

Use of the technologies will be ramped up as part of the next phase of the Digital Office 2.0 programme Continue Reading

By

• Angelica Mari

Microsoft increases data protection for enterprises following Dutch MoJ audit

Last year’s audit by the Dutch Ministry of Justice and Security got the attention of the European Data Protection Supervisor. Now Microsoft has reacted Continue Reading

By

• Cliff Saran, Managing Editor

Low-code maturity boosts efficiency and helps user acceptance

Low-code development is finding new maturity in enterprise application development, and organisations of all kinds are taking advantage of the trends Continue Reading

By

• Lindsay Clark

HP Inc declines Xerox offer, but is ready to haggle

HP Inc's board of directors have formally declined Xerox’s $30bn acquisition offer, but it has left the door open for merger negotiations Continue Reading

By

• Cliff Saran, Managing Editor

Foreign e-commerce giants threaten Nordic high streets

Surveys show up to 40% of high-street stores in Sweden and Finland could face closure by 2030 as retailers seek to combat e-commerce threat Continue Reading

By

• Gerard O'Dwyer

How DBS is pushing the limits of IT efficiency

Besides shrinking its datacentre footprint by 75%, Singapore’s DBS Bank is running twice as many virtual machines on a single socket and decoupling applications from its infrastructure stack Continue Reading

By

• Aaron Tan, TechTarget

Australian bourse to overhaul technology infrastructure

The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems Continue Reading

By

• Stuart Kennedy

How businesses can accelerate innovation

To compete in the digital age, businesses will need to work quicker, partner where appropriate and upskill staff, according to McKinsey & Company Continue Reading

By

• Cliff Saran, Managing Editor

Businesses move key applications off public cloud to save costs

A new study has shown that while many enterprises are able to keep public cloud costs under control, spending can quickly escalate Continue Reading

By

• Cliff Saran, Managing Editor

Industry questions viability of Labour plan to offer free full-fibre broadband to all UK homes

Uproar in tech sector as Labour proposes to part-nationalise BT and offer free full-fibre broadband to all individuals and businesses by 2030 if successful in General Election Continue Reading

By

• Joe O’Halloran, Computer Weekly

Explore compelling benefits of hyper-converged infrastructure

Better support remote office/branch office environments and address budgetary, efficiency, scaling and operational challenges with hyper-converged infrastructure. Continue Reading

By

• Scott D. Lowe, ActualTech Media

Home Office Brexit app contains multiple security flaws

The Home Office’s Brexit app may be putting EU citizens’ personal data at risk Continue Reading

By

• Alex Scroxton, Security Editor

Cyber criminals tool up for Christmas fraud season

Organised criminals are trying to cash in on the festive retail boom with both brand new and tried-and-tested techniques Continue Reading

By

• Alex Scroxton, Security Editor

LOTI launches dashboard that maps technology resources of local authorities

London Office of Technology and Innovation launches dashboard in partnership with Bloomberg Associates to drive savings and identify skills levels Continue Reading

By

• Angelica Mari

CW APAC: Expert advice on container security

For all the promises of containers, changes in architecture and practices associated with the technology bring new challenges and opportunities. In this handbook, Computer Weekly looks at the security challenges associated with container technology. Continue Reading

The super-resilient CIO

How developing ‘super-resilience’ can help your organisation thrive on adversity Continue Reading

By

• Ade McCormack, Auridian Consulting

What the EU’s decision on Facebook means for social media

Recent ruling by the Court of Justice of the European Union will have global implications for social media companies and any organisations that host online content Continue Reading

By

• Peter Ray Allison

Finnish biometric identity plans for seamless air travel

Finnair and Finavia explore options for automatic digital identification and authentication of air travellers Continue Reading

By

• Alex Cruickshank

Attack on Labour shows need for DDoS defence but should alarm few

After being hit by two DDoS attacks in the space of 24 hours, many commentators are convinced the UK’s Labour Party is the victim of foreign interference in the General Election campaign. It probably isn’t Continue Reading

By

• Alex Scroxton, Security Editor

Business must engage with consumers to boost AI

Artificial intelligence is set to become a core part of business, but to get the most from it, enterprises need to engage with consumers to focus personalisation Continue Reading

By

• Cliff Saran, Managing Editor

Bet365 backs DevOps to improve site reliability

The online betting site is setting up a DevOps team to improve website reliability and ensure applications are deployed quickly Continue Reading

By

• Cliff Saran, Managing Editor

Singapore sets national AI strategy with focus on skills and ethics

Singapore is kicking off its national AI strategy with five key projects spanning logistics, healthcare, smart estates, education and border security Continue Reading

By

• Aaron Tan, TechTarget

Nordic SMEs lack the money needed for cyber security

Businesses and governments in Denmark and Norway are working together to address a cyber security shortfall for SMEs in each country Continue Reading

By

• Gerard O'Dwyer

Calling tech leaders: Should you stay or should you go?

During Gartner’s recent Symposium event in Barcelona, CIOs heard the latest thinking from the analyst firm about where it sees the role of IT leader heading. Each year, CIOs head to the Symposium ... Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: James Freed, CIO, Health Education England

As well as the usual IT leadership tasks, the healthcare IT chief is also responsible for helping to develop digital skills and awareness for staff across the health and care sectors in England Continue Reading

By

• Mark Samuels

PCI DSS payment security compliance drops again

Worldwide, barely one-third of companies are maintaining full compliance with the PCI DSS security standard – and the numbers are falling Continue Reading

By

• Alex Scroxton, Security Editor

NHS still holds citizen trust on data use

But the public trust banks more than local or central government bodies when it comes to handling personal information, a new study has found Continue Reading

By

• Angelica Mari

‘Robust’ security foils cyber attack on Labour Party

Labour claims to have been the victim of a cyber attack, but says it is confident no data leaked Continue Reading

By

• Alex Scroxton, Security Editor

Shared responsibility model key to solving 5G security problem

Both buyers and sellers need to cooperate to solve the thorny issues around 5G security Continue Reading

By

• Alex Scroxton, Security Editor

How to break free from traditional desktop productivity

Over the last few years, the acceptance of cloud platforms in business has opened up opportunities for employees to work differently. We investigate. Continue Reading

The importance of digital accessibility

In this week’s Computer Weekly, we examine what retailers need to do to make their digital channels accessible for disabled people. We look at the rise of alternative desktop productivity tools to Microsoft Office. And our new buyer’s guide covers next-generation programming tools such as no-code/low-code development. Read the issue now. Continue Reading

Australia’s productivity woes pinned on poor employee experience

Research by Ricoh suggests that the lukewarm view of employee experience among IT leaders is part of the reason for Australia’s declining productivity Continue Reading

By

• Beverley Head

Major report on TSB IT disaster expected soon

A damning report into the 2018 IT disaster at TSB is expected to heavily criticise executives when it is published in November Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

G-Cloud 10 fails to generate business for suppliers, study says

Research firm Tussell’s study into G-Cloud reveals majority of suppliers listed in its report did not earn any revenue in 2018 through the public sector framework Continue Reading

By

• Angelica Mari

Low-code and no-code development platforms

We get the lowdown on the latest low-code development tools and find out how they can help business people and traditional developers alike Continue Reading

By

• Bob Tarzey

Security pros urged to get ahead of incoming BlueKeep exploits

The BlueKeep RDP vulnerability is beginning to be exploited in the wild, and security teams have no excuse for not trying to get in front of it, says Microsoft Continue Reading

By

• Alex Scroxton, Security Editor

Morrisons in new appeal over data breach fine

The Supreme Court has heard an appeal from retailer Morrisons as it attempts to overturn prior judgments holding it liable for a 2014 leak of employee data Continue Reading

By

• Alex Scroxton, Security Editor

HMCTS researches the future of open justice

A new report by Policy Lab into the threats and opportunities of technology is aimed to support new approaches to policy-making Continue Reading

By

• Angelica Mari

GoCardless and TransferWise create global network for direct debits

Fintechs’ network will make it easier for small companies to expand their customer bases internationally Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Are you paying too much for application management services?

Man-hours metrics may not give the best value for money. Rimini Street hopes to pivot the conversation towards incident reduction Continue Reading

By

• Cliff Saran, Managing Editor

Security Think Tank: Base cloud security posture on your data footprint

Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading

By

• Rob Clyde, Isaca

Satellite firm SES saves millions with cloud project management tools

Discover how satellite firm SES modernised project management with a cloud-based system from Precursive, based on live data and tailored in its reporting to different managerial roles Continue Reading

By

• Lindsay Clark

Zopa opens testing for its banking products to customers

Zopa's move into the banking sector is gathering pace as customers test out its savings product Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: Cloud security is a shared responsibility

Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading

By

• Paddy Francis

Security in the supply chain – a post-GDPR approach

A year and a half after the introduction of the EU’s General Data Protection Regulation, Fieldfisher's James Walsh reviews the fundamentals of supply chain security Continue Reading

By

• James Walsh, Fieldfisher

Co-operative Bank extends mortgage service deal with Capita

Co-operative bank has extended a contract to outsource its mortgage platform in a deal with Capita Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How DBS Bank is tapping data analytics to improve customer service

DBS Bank’s managing director & head of consumer banking and big data analytics technology talks up the bank’s data analytics initiatives and how it is fostering a data-driven culture Continue Reading

By

• Aaron Tan, TechTarget

HP Inc receives a $30bn takeover bid from rival Xerox

It may be a third of the size, but Xerox has put in a bid for rival HP Inc, four years after HP Inc's separation from HP Continue Reading

By

• Cliff Saran, Managing Editor

CW Benelux: Dutch banks fight money laundering

Dutch banks are sharing expertise and resources to help reduce money laundering through their accounts. Also read in this issue how companies could lose loyal IT staff because salary rises do not match those at rival employers, and why a Dutch province is pioneering a no-code software development platform. Continue Reading

Abu Dhabi AI university is key to UAE’s future as the oil dries up

Abu Dhabi’s fledgling artificial intelligence university is part of a highly ambitious 30-year plan to transform the UAE’s economy and culture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA