IT management

Covid-19 will leave organisations exposed to higher cyber risks

Hacking attacks and phishing emails could become the new norm, according to research by the World Economic Forum Continue Reading

By

• Bill Goodwin, Computer Weekly

It’s good to chat, but who to? The role of chatbots in digital transformation

AI-powered chatbots and smart agents are being used to improve customer experience, but they can have an important role to play in internal digital transformation projects too Continue Reading

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• Rob Bamforth, Timefort

Identification and access management: some possible futures

Learn about how we might be using our heartbeats, brainwaves and eye movements to unlock our mobiles in the future Continue Reading

By

• Francois Lasnier

Hancock to Harman: No contact-tracing privacy law

Health secretary claims existing data protection law is good enough to guarantee the security of contact-tracing data Continue Reading

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• Alex Scroxton, Security Editor

UK workers struggle to unplug from ‘new normal’ at home

As the country enters month three of enforced working from home, research reveals that as personal devices and app overload blurs home-work life, concerns arise over productivity and the mental state of the workforce Continue Reading

By

• Joe O’Halloran, Computer Weekly

CW Nordics: Startups face tough decisions as coronavirus hits

Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Also read why Swedbank is rebuilding its anti-money laundering systems, and how Nordic fintechs are developing apps to prevent more adults getting into financial difficulty. Continue Reading

Why businesses will need to make change the new normal

The lockdown is forcing organisations to change how they operate, and a new study has found that businesses are keen to use automation where possible Continue Reading

By

• Cliff Saran, Managing Editor

Coronavirus: How MyIX is keeping Malaysians connected

Malaysia’s MyIX internet exchange has been classed as critical national infrastructure, with member telcos adding more capacity to meet the surge in demand for internet services Continue Reading

By

• Avanti Kumar

Cyber security magnate Kaspersky launches travel accelerator

With travel and tourism devastated by the Covid-19 pandemic, cyber security entrepreneur Eugene Kaspersky is funneling resources into an accelerator to help the beleaguered industry Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK contact-tracing app set to miss official launch date as Google, Apple release API

Government ministers aim to shore up contact-tracing strategy after junior minister concedes much-publicised app set miss-stated start date and Silicon Valley giants officially launch API for apps that follow different route than NHS Continue Reading

By

• Joe O’Halloran, Computer Weekly

Mainframe storage: Three players in a market that’s here to stay

Far from disappearing, the mainframe market and the storage it needs is here to stay for some time. The three key array makers compete with high-end flash-equipped products Continue Reading

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• Antony Adshead, Storage Editor

Infinidat sees containers and S3 as key to join storage big guns

But that’s not all. The array maker – that brings flash performance with massive amounts of HDD plus cache – plans for NVMe-over-fabric and use of 20TB hard drives too Continue Reading

By

• Yann Serra, LeMagIT

UK government spent over £50m on digital response to Covid-19 pandemic

NAO report outlines public spending on responding to the coronavirus crisis, which also includes a £1.2bn hit from delaying controversial IR35 tax reforms Continue Reading

By

• Bryan Glick, Editor in chief

Facial-recognition suppliers race to identify hidden faces

The number of companies claiming to have developed facial-recognition tools that can identify masked faces has skyrocketed since the start of the Covid-19 coronavirus pandemic Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus: Dutch work on XR technology shows promise in pandemic scenario

Netherlands leads the way in the development of extended reality technology, which could prove its value in a crisis such as Covid-19 Continue Reading

How machine learning can bridge the communication gap

Amazon Web Services has developed a machine learning model to translate sign languages into text in a showcase of assistive technology Continue Reading

By

• Aaron Tan, TechTarget

Government eyes virtual reality projects with new funding

Investment increases in competition aimed at fast-tracking development of innovations arising from the coronavirus crisis Continue Reading

By

• Angelica Mari

Coronavirus: NHSX enlists military innovation hub for Covid-19 app project

Organisations will work together to gather and share coronavirus symptom data from third-party tracker apps Continue Reading

By

• Angelica Mari

Microsoft Build 2020: Nadella praises developers for their work during pandemic

IT has played a key role in supporting people and businesses during the coronavirus lockdown Continue Reading

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• Cliff Saran, Managing Editor

Build 2020: How Microsoft aims to build trust in artificial intelligence

Microsoft has outlined its toolset for making AI models explainable with the InterpretML and AboutML tools Continue Reading

By

• Nick NcQuire

Serco exposes contact tracers’ data in email error

Error saw almost 300 coronavirus contact tracers’ email addresses made visible to other recipients of the message Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: How CIOs can prepare for business recovery

Economic recovery will require business to work differently. CIOs may be asked to automate more and support high levels of remote working Continue Reading

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• Cliff Saran, Managing Editor

Pandemic may spur innovation in the print channel

Almost two thirds of respondents to the latest Quocirca COVID-19 business impact study indicate that the pandemic could create new opportunities for product and service innovation. Channel partners ... Continue Reading

By

• Louella Fernandes, Quocirca

Microsoft Build 2020: Focus on protecting data for AI development

Microsoft Build is always a vital event for developers across the IT industry. This year, Microsoft has expanded its AI emphasis Continue Reading

By

• Nicholas McQuire

Cancelled NCSC CyberUK event gets green light for 2021

The NCSC’s popular CyberUK event has been rescheduled to next year, and will again take place in Newport in south Wales Continue Reading

By

• Alex Scroxton, Security Editor

GDPR wholly inappropriate to govern contact-tracing data

Human Rights Committee Chair Harriet Harman says current data protection law is not up to the job of governing the data collected by the Covid-19 contact-tracing app Continue Reading

By

• Alex Scroxton, Security Editor

Post Office executive who tried to mislead judge in Horizon trial leaves via back door

Angela van den Bogerd leaves position as Post Office director quietly, despite many years of service Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nine million EasyJet customer details lost in data breach

Cyber attack on EasyJet’s systems originated from a highly sophisticated source, says the airline Continue Reading

By

• Alex Scroxton, Security Editor

Sodinokibi cyber criminals plot to ‘auction’ Madonna data

The cyber criminal gang behind a recent attack on a New York law firm is planning to auction off its client data, one person at a time Continue Reading

By

• Alex Scroxton, Security Editor

NHS trusts sign up to automation app store

Healthcare trusts extend relationships with automation supplier through access to a cloud-based marketplace of pre-baked automation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Innovate UK seeks ways to transform aviation with technology

Projects to develop new forms of air transportation can get a share of up to £30m in funding from Innovate UK Continue Reading

By

• Angelica Mari

Ocado makes the friendly workplace robot a reality

In this week’s Computer Weekly, we find out how Ocado is making robot-human collaboration a reality with its Armar-6 smart robot. Unified communications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we examine the data privacy challenges. Read the issue now. Continue Reading

GitLab makes foray into Southeast Asia

GitLab expands in Southeast Asia with a Singapore presence to shore up its growing footprint across the Asia-Pacific region Continue Reading

By

• Aaron Tan, TechTarget

Vast majority of cyber attacks are easy to stop, says Verizon

Almost 90% of data breaches are motivated by the prospect of financial gain, but cyber criminals have clearly defined breach pathways, giving the good guys an advantage if they care to use it Continue Reading

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• Alex Scroxton, Security Editor

Cobots: From Robbie to Armar-6

In science fiction, robots work alongside people. Ocado Technology recently unveiled Armar-6, a robot that takes this concept a step closer to reality. Continue Reading

Privacy advocates demand clarity over Covid-19 datastore

Government and NHS face questions about the involvement of private technology companies with coronavirus datastore Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Flagship digital investment at Abu Dhabi’s Adnoc pays off

Abu Dhabi National Oil Company sees flagship digital project in high demand after proving its value in responding to the Covid-19 crisis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Simon Liste, chief information technology officer, Pension Protection Fund

Experience of delivering digital change in the private sector means the PPF’s IT chief is well positioned to lead transformation in a critical public sector organisation Continue Reading

By

• Mark Samuels

HMRC on the hunt for permanent CDIO

New chief digital and information officer will earn at least £200,000 a year and be responsible for a £1bn tech budget Continue Reading

By

• Lis Evenstad

Why a pandemic-specific BCP matters

Many organisations still do not have scenario-specific business continuity plans, which are helpful when the situation requires a customised response, such as a pandemic, according to Forrester Continue Reading

By

• Aaron Tan, TechTarget

Should COVID-19 halt your ERP implementation? 12 questions

The COVID-19 pandemic is casting doubt on whether ERP and enterprise business applications projects should move forward. Here's help on deciding. Continue Reading

By

• Eric St-Jean

Interview: Bev White, chief executive, Harvey Nash

The Harvey Nash executive talks about recruitment during the coronavirus crisis, a new wave of interest in outsourcing, and leadership skills and challenges Continue Reading

By

• Angelica Mari

Sweden’s Preem puts automation to the test

Preem is automating software testing as part of a wider plan that includes the introduction of robotic process automation software Continue Reading

By

• Jane Hamrin

Questions raised after UK’s electrical grid shrugs off cyber attack

Attack on Elexon was resolved within hours with no impact on the national electricity supply, but it could have been much worse Continue Reading

By

• Alex Scroxton, Security Editor

Rolls-Royce uses digital twins in Power Systems Customer 4.0 strategy

The Power Systems unit has begun using technology from Iotics to collect data points for engines in the field and build digital simulation models Continue Reading

By

• Cliff Saran, Managing Editor

Law firm hackers threaten to release dirt on Trump

A new ransom demand of $42m has been made against New York law firm Grubman, Shire, Meiselas and Sacks, and it may be the largest ever, say security experts Continue Reading

By

• Alex Scroxton, Security Editor

Government pushes towards digital to reignite housing market

Minister calls for more virtual viewings and greater use of online tools for planning as the UK prepares to get its housing and construction sector up and running again Continue Reading

By

• Angelica Mari

NHS digital transformation ‘slower than expected’, says NAO

The digital transformation of the NHS has been plagued by insufficient funding, technical challenges and lack of clarity, according to the National Audit Office Continue Reading

By

• Lis Evenstad

Harman seeks to bring private member’s bill over contact tracing

Chair of Human Rights Committee aims to put the proposed Contact Tracing (Data Protection) Bill 2020 before parliament as a private member’s bill if necessary Continue Reading

By

• Alex Scroxton, Security Editor

CW APAC: Trend Watch – business response to coronavirus

With countries the world over reeling from the Covid-19 coronavirus outbreak, which has meant sweeping changes both economically and socially, Computer Weekly looks at how firms in the Asia-Pacific region have adapted to what has so quickly become the new normal. Continue Reading

Coronavirus: Nearly £2bn of UK fintech investment lost so far

Investment into UK fintechs falls dramatically during Covid-19 pandemic as venture capitalists hold back Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What will a post-pandemic world look like for IT leaders?

Two months into lockdown, Gartner is forecasting an 8% decline in global IT spending in 2020 – a figure that would be seen as catastrophic in any other year. But considering that some economies are ... Continue Reading

By

• Bryan Glick, Editor in chief

CenturyLink digitally revamps sales framework

The difficulty of navigating information silos during the sales process and high customer churn prompted CenturyLink to adopt new digital tools that get the right information to the right sellers Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Venafi buys cloud protection service Jetstack

Jetstack specialises in open source machine identity protection software for Kubernetes and cloud native ecosystems Continue Reading

By

• Alex Scroxton, Security Editor

Deutsche Bank’s planned tech spend unaffected by global crisis

Deutsche bank is driving on with its ambitious IT investment plans, with the Covid-19 pandemic, if anything, adding fuel to it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

China targeting Covid-19 researchers through IT suppliers, claims US

The US CISA says it is seeing targeting and attempted network compromise of Covid-19 research centres by China Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Five-step action plan to keep SAP ticking

All businesses have been impacted by the coronavirus lockdown. As the economy starts moving again, how should SAP projects proceed? Continue Reading

By

• Derek Prior and Jon Simmonds

SK Telecom brings quantum security to the masses

The South Korean telco is readying the world’s first 5G smartphone equipped with a quantum random number generator chipset Continue Reading

By

• Aaron Tan, TechTarget

Surveillance capitalism in the age of Covid-19

Could the Covid-19 coronavirus pandemic further consolidate surveillance capitalist practices and enterprises? Author Shoshana Zuboff warns Computer Weekly it is possible Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government tells social media companies they must go further to address disinformation

House of Lords committee hears about government collaboration with social media firms to combat pandemic-related disinformation and online harms Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Report reveals inadequate cyber security at Schiphol Airport

A report has revealed problems with critical security systems in Amsterdam’s Schiphol Airport Continue Reading

By

• Kim Loohuis

COO interview: Suresh Viswanathan, TSB

TSB’s chief operating officer is overseeing the bank’s operations as it strives to build the right kind of IT reputation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: Burnt out CISOs are a huge cyber risk

Cyber criminals are enjoying a boom during the Covid-19 pandemic, and security teams are working overtime as a result. How can security pros manage their increased workload, safeguard their mental wellbeing, and avoid burnout? Continue Reading

By

• Cavan Arrowsmith, Turnkey Consulting

Nation state APT groups prefer old, unpatched vulnerabilities

The Cybersecurity and Infrastructure Security Agency and the FBI have published details of the most commonly exploited vulnerabilities of recent years, and there are some “classics” on the list Continue Reading

By

• Alex Scroxton, Security Editor

Google-powered algorithm set to modernise insurance brokering

Algorithm, developed in conjunction with UCL, drives a Lloyd’s of London syndicate electronically Continue Reading

By

• Cliff Saran, Managing Editor

The softer benefits of data automation

This is a guest blogpost by Torgil Hellman, chief architect, Atea. In the situation we currently find ourselves, right in the crosshairs of a global pandemic, most people reading this article will ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Can Lady Gaga and Madonna get people to take security seriously?

What does it take to get people to pay attention to cyber security? A celebrity law firm hack may hold some answers Continue Reading

By

• Alex Scroxton, Security Editor

British public largely distrustful of technology companies, says report

High levels of distrust in the motivations of technology companies and a lack of meaningful influence over their behaviour has left the British public feeling digitally disempowered, says Doteveryone report Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft fixes 16 critical vulnerabilities on Patch Tuesday

The trend towards mammoth Patch Tuesdays continues as Microsoft fixes 111 vulnerabilities Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Why the public sector must pursue IT transformation

It is clear that the current coronavirus crisis has had a major impact on digital transformation efforts in the public sector Continue Reading

By

• Chris Gledhill

Coronavirus: APAC organisations find scalability with cloud

Australia’s NSW Health and Indonesia’s HaloDoc are among a growing crop of Asia-Pacific organisations that are relying on cloud scalability to extend digital services to more users and customers Continue Reading

By

• Aaron Tan, TechTarget

Draft Covid-19 contact tracing legislation proposes formal oversight

Human Rights Committee chair Harriet Harman has outlined a proposed bill to guarantee the security and privacy of data generated by the UK’s Covid-19 contact tracing app Continue Reading

By

• Alex Scroxton, Security Editor

MPs take part in first live test of remote voting during Covid-19 debate

MPs will use phones and computers to vote from their homes in a House of Commons debate today in the biggest change in parliamentary procedure for 150 years Continue Reading

By

• Bill Goodwin, Computer Weekly

Coronavirus: Nationwide’s human expertise used to quickly build smart agent amid pandemic

Nationwide Building Society is the latest financial services company to quickly automate customer services related to Covid-19 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Companies lose out as digital transformation costs skyrocket

Many projects fail to deliver because of other pressures on IT and the complexities of multicloud technology Continue Reading

By

• Cliff Saran, Managing Editor

Pay the ransom and double your recovery costs, report warns

Paying cyber criminals a ransom to recover your data adds over half a million dollars to the cost of organisational recovery, says Sophos Continue Reading

By

• Alex Scroxton, Security Editor

Police failing to consult public on new technologies

A freedom of information campaign has revealed that UK police are largely failing to consult the public on their use of new technologies, with the potential to undermine the principle of policing by consent Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Cobots: From Robbie to Armar-6

In science fiction, robots work alongside people. Ocado Technology recently unveiled Armar-6, a robot that takes this concept a step closer to reality Continue Reading

By

• Cliff Saran, Managing Editor

Australia’s Kmart gears up for mainframe migration

Retailer is lifting and shifting some old Cobol code to AWS while rebuilding others into microservices in its mainframe migration move Continue Reading

By

• Aaron Tan, TechTarget

Security Think Tank: Create healthy habits to avoid burnout

Cyber criminals are enjoying a boom during the Covid-19 pandemic, and security teams are working overtime as a result. How can security professionals manage their increased workload, safeguard their mental well-being and avoid burnout? Continue Reading

By

• Dan Norman

Smart thinking for modernised IT in the public sector

Far from lagging behind the private sector, many public sector organisations are embracing modern IT practices such as DevOps and agile methodologies Continue Reading

By

• Bola Rotibi

Government launches online portal to arrange coronavirus testing kits for care homes

UK care homes are now able to digitally arrange deliveries of Covid-19 test kits through the launch of an online portal Continue Reading

By

• Angelica Mari

Banks failing to protect customers from coronavirus fraud

Just 13 of the 64 banks accredited for the government’s Coronavirus Business Interruption Loan Scheme have implemented Dmarc protection Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Jason Oliver, IT director, University of Sussex

Imagine taking a year to formulate a digital transformation plan – then having to implement much of it in two weeks when the coronavirus hit. For the Sussex University IT chief, there’s even more to do now Continue Reading

Will the NHS’s Covid-19 contact-tracing app work?

In this week’s Computer Weekly, we get the expert reaction to find out if the NHS contact-tracing app will work. Staying close to clients is crucial through lockdown – we look at the importance of customer experience management. And imagine implementing a digital transformation plan in two weeks – one CIO explains how he did it. Read the issue now. Continue Reading

Four in 10 Australians will share GPS data for alerting

Amid the Covid-19 pandemic, 40% of Australians are likely to share GPS data with the government to facilitate alerting, new study finds Continue Reading

By

• Aaron Tan, TechTarget

Pitney Bowes hit by Maze in second ransomware attack in a year

Shipping services firm falls victim to Maze ransomware just seven months after a previous major attack Continue Reading

By

• Alex Scroxton, Security Editor

Scottish government launches tech sector review

Review, to be led by former Skyscanner COO Mark Logan, will look at how tech sector can help Scotland’s economy recover from Covid-19 Continue Reading

By

• Lis Evenstad

IT transformation steps pave the path to new ways to work

The CEO of Difrent discusses how her roles in local and central government have played a role in public sector IT transformation Continue Reading

By

• Rachel Murphy

Coronavirus: SMEs in the UAE forced to digitally transform

The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic, and technology is helping to lead the fight Continue Reading

By

• Alicia Buller

What are the security priorities for the post-coronavirus world?

The Covid-19 pandemic is forcing massive change across the business world and things may never go back to normal. What does security look like in this new world, and what will buyers be prioritising? Continue Reading

By

• Alex Scroxton, Security Editor

Five pillars of public sector IT

Finding better ways for people to collaborate and share information digitally is the challenge government needs to embrace. We look at ways in which this can be achieved Continue Reading

By

• Cliff Saran, Managing Editor

Micro Focus sees growth in mainframe migration business

Lifting and shifting Cobol code from mainframes to public cloud has been a growth driver for Micro Focus in the Asia-Pacific region, even as the software supplier continues to diversify its business Continue Reading

By

• Aaron Tan, TechTarget

Zoom buys secure messaging service Keybase

Unified comms platform Zoom says the acquisition of Keybase will finally let it bring end-to-end encryption to the table Continue Reading

By

• Alex Scroxton, Security Editor

SilverTerrier cyber crime group targets Covid-19 key workers

Organisations on the front line in the fight against coronavirus are under attack from Nigeria’s SilverTerrier criminal gang Continue Reading

By

• Alex Scroxton, Security Editor

App launched to support social care workers through coronavirus

The Care Workforce tool will be rolled out to 1.5 million professionals as a hub for practical guidance and support Continue Reading

By

• Angelica Mari

Contact-tracing app fails to protect privacy and human rights

Reassurances over the security and human rights implications of NHSX’s approach to developing its Covid-19 contact-tracing app are insufficient, says the cross-bench Human Rights Committee Continue Reading

By

• Alex Scroxton, Security Editor

Facebook announces oversight board members

New board will rule on freedom of expression issues and make policy recommendations to social media giant. Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

IBM Think puts AI to use in IT operations

Its annual conference may be virtual, but IBM has remained focused on the key themes of hybrid IT, cloud and artificial intelligence Continue Reading

By

• Cliff Saran, Managing Editor

Next round of Zoom updates targets consumer security

Casual consumer users of Zoom will get additional protections in an update to be released over the long weekend Continue Reading

By

• Alex Scroxton, Security Editor