IT management

GDS needs a clearer role, NAO is expected to say

Although the Government Digital Service has done well to change the government’s approach to digital transformation, there is a risk that its remit is still too broad, the National Audit Office is expected to say in a report due out tomorrow Continue Reading

By

• Lis Evenstad

The digital revolution is unstoppable, inevitable - and bigger than Brexit

Let’s start with the disclosure. I voted for the UK to remain in the European Union (EU). My reasoning at the time was that the EU is an over-bureaucratic, dysfunctional organisation that ought to ... Continue Reading

By

• Bryan Glick, Editor in chief

Uber shuts down in Denmark after less than three years

Changes in Denmark’s taxi legislation force transportation network company to cease its operations in the country Continue Reading

By

• Eeva Haaramo

Threats grow in Saudi Arabia’s cyber sector

Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading

By

• Triska Hamid

1,000 sub-postmasters apply to join IT-related group litigation against Post Office

Group legal action against Post Office relates to allegedly faulty Horizon computer system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Making the UK fit for 5G

In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading

UK business least likely to offer rewards to infosec professionals

UK firms need to rethink incentives to attract and retain people with cyber security skills, according to the findings of a recent global study Continue Reading

By

• Warwick Ashford, Senior analyst

Time to restore from backup: Do you know where your data is?

Making a backup is only the start of the process. You must be sure you can restore, that backups contain what you need, and that they will work with the applications that need them Continue Reading

By

• Greg Schulz, The Server and StorageIO Group

Ofcom scuppers BT’s ‘deemed consent’ ploy

Telco regulator fines BT for abuse of an opt-out clause that avoids service level fines on delays to Ethernet installations Continue Reading

By

• Cliff Saran, Managing Editor

AI and robots will 'create political instability' until humans find new occupations

The belief that advances in technology will create more jobs than they replace may no longer hold true Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Inside the well-planned metro network: how CityFibre does it

Computer Weekly met metro network builder CityFibre to find out why, and how, the organisation believes it can mount a credible challenge to Openreach’s dominance of wholesale fibre Continue Reading

By

• Alex Scroxton, Security Editor

Serco uses HR technology to cut recruitment bill

International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: Martin Hofmann, Volkswagen Group

Volkswagen Group recently demonstrated how it was working with D-Wave to research uses for quantum computing. We find out what the car maker is hoping to achieve Continue Reading

By

• Cliff Saran, Managing Editor

Digital transformation of infrastructure key to UK’s future, says report

The infrastructure sector needs to take advantage of digital technology to keep up with the pace of change, according to the Institution of Civil Engineers Continue Reading

By

• Lis Evenstad

Google power – how the internet giant builds datacentres

In this week’s Computer Weekly, we hear from Google executives about how the firm builds, tests and secures its global datacentre estate. We analyse the implications for the UK’s broadband infrastructure after the BT and Openreach split. And we find out how artificial intelligence and the internet of things are coming together to deliver new technologies. Read the issue now. Continue Reading

Global business leaders hail UK tech sector’s innovation potential

KPMG report reveals global confidence in UK tech sector’s ability to create innovative products and services that are keenly adopted across the world Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How composable applications can improve software development

We speak to experts in the field of software development about the pros and cons of componentising application software Continue Reading

By

• Adrian Bridgwater

Government to ramp up help for UK cyber security industry

Government, in partnership with industry, is pursuing a range of initiatives aimed at establishing a UK cyber security ecosystem, developing skills and products and boosting exports, says DIT’s Conrad Prince Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Jon Cheyne, IT director, National Theatre

We speak to the IT head at the National Theatre about what it means to have a 99% cloud strategy Continue Reading

By

• Cliff Saran, Managing Editor

CW ASEAN: Raising national security standards

In this month’s CW ASEAN, we describe how Singapore is improving its cyber security defenses and preparations through a partnership with British security company BAE Systems. We also find out why the Thai military plans to recruit civilian cyber warriors and we take a look at evolving security approaches. Read the issue now. Continue Reading

CW ANZ: Take cover from cyber threats

In the latest issue of CW ANZ we focus on security, with analysis of why Australian organisations are not sold on cyber insurance. It certainly isn’t a lack of cyber attacks – Australia is, in fact, making cyber security headlines for the wrong reasons. We also take a look at the need for organisations to meet IoT security challenges head-on. Read the issue now. Continue Reading

IR35 research: 85% of contractors will quit public sector if tax status changed

Research by tax advisers QDos Contractor suggests few public sector off-payroll workers would be willing to stick around if made to pay the same tax as salaried staff Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Digital Economy Bill amended to protect Openreach pensions

The government introduces an amendment to the Digital Economy Bill to protect the pensions of BT employees transferring into the newly independent Openreach business Continue Reading

By

• Alex Scroxton, Security Editor

UK digital strategy lacks vision and ambition

In this week’s Computer Weekly, we examine the UK government’s new digital economy strategy and find out why critics labelled it unambitious and lacking imagination. The recent Amazon Web Services outage puts the spotlight on cloud and disaster recovery. And we look at the next generation of storage technology. Read the issue now. Continue Reading

CIO interview: Simon McCalla, Nominet

Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services Continue Reading

By

• Bill Goodwin, Computer Weekly

Portakabin’s biggest-ever IT investment unifies CRM

Modular construction firm is moving to a single source of business information through cloud technology and services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone brings offshore contact centre work to UK

Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Danish shipping company uses blockchain in IBM partnership

Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world Continue Reading

By

• Eeva Haaramo

MSC Cruises goes digital with Deloitte, Samsung and HPE

MSC Digital has worked with Deloitte, HPE and Samsung to build a digitally powered passenger services using tablets, kiosks, bluetooth and facial recognition Continue Reading

By

• Cliff Saran, Managing Editor

Scottish police’s i6 project failed due to loss of trust and disagreements, auditor finds

Police Scotland’s IT systems replacement programme failed because of loss of trust and underestimation of its complexities, according to an Audit Scotland investigation Continue Reading

By

• Lis Evenstad

CW Europe: Technology poses new risks to jobs, economies and society

Rapid advances in technology could have destabilising effects on employment and economic growth, and could exacerbate social unrest, the World Economic Forum (WEF) warned. Society’s failure to keep pace with technology change was a key risk under discussion at Davos in January. Continue Reading

Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology

Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading

By

• Bill Goodwin, Computer Weekly

Country as a service becoming reality in Estonia

Programme to help foreigners set up businesses in Estonia through virtual residency is gathering pace Continue Reading

By

• Tarmo Virki

IR35 reform will have ‘significant delivery impact’, says Home Office CIO

New regulations for public sector contractors are needed but will lead to a period of “significant pain”, according to Home Office tech boss Sarah Wilkinson Continue Reading

By

• Lis Evenstad

Escaping waterfall government and the myth of 'digital transformation'

An agile approach to digital programmes will not transform Whitehall unless the waterfall approach to policy and decision-making is overhauled too Continue Reading

By

• Jerry Fishenden and Cassian Young

ZF Group opens doors to Hyderabad tech centre

German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Industrial control systems pose big risk to security

In this week’s Computer Weekly, we examine the risks to critical national infrastructure from security vulnerabilities in legacy industrial control systems. DevOps is growing in popularity – we find out about the organisational, process and cultural approaches to make it succeed. And we ask CIOs how they are becoming hybrid IT and digital leaders. Read the issue now. Continue Reading

CIO interview: Sarah Wilkinson, Home Office

The Home Office tech boss shares her views on Brexit challenges, collaborating with GDS and running large government IT programmes Continue Reading

By

• Lis Evenstad

Virtual reality simulation helps KLM engineers escape in an emergency

Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading

By

• Bill Goodwin, Computer Weekly

Thorough network upgrade underpins University of Law’s IT

Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations Continue Reading

By

• Alex Scroxton, Security Editor

Deutsche Bank creates group-wide CIO role

New chief will drive technology transformation across the bank Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS outage shows vulnerability of cloud disaster recovery

The recent outage at Amazon Web Services has highlighted the risks of using any public cloud for disaster recovery IT Continue Reading

By

• Cliff Saran, Managing Editor

MoD ditches spreadsheets for SaaS-based collaboration tool

The Ministry of Defence is taking advantage of G-Cloud for collaboration software to manage its global activities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gov.uk Notify ready for use across government digital services

The notification platform is now ready to be used by all central government services needing electronic progress updates for users Continue Reading

By

• Lis Evenstad

MWC 2017: Barcelona trial uses IoT and big data to manage tourists

Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading

By

• Alex Scroxton, Security Editor

Navigating software licences

In this week’s Computer Weekly, after SAP won a court case against a major customer, Diageo, over £58m in charges for indirect use of its software, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO’s big challenges for the year and find out what CEOs expect of their IT leaders. Read the issue now. Continue Reading

Hundreds more sub-postmasters apply to join group action against Post Office

Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Citizen Love: the story of an ordinary family's fight with the US government

Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family Continue Reading

By

• Bill Goodwin, Computer Weekly

Greenpeace calls for sustainable smartphone manufacturing

Electronic waste and the carbon emissions from manufacturing are among the areas smartphone makers must address, says environmental organisation Continue Reading

By

• Cliff Saran, Managing Editor

NHS needs single point of access for data

A report has found that clinicians struggle with access to basic data and recommends a single online point of access for healthcare datasets Continue Reading

By

• Lis Evenstad

BDUK head Chris Townsend to step down

Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April Continue Reading

By

• Alex Scroxton, Security Editor

CW Nordics: Top IT priorities for Nordic CIOs in 2017

In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading

Corporate IT Forum aims to fill gap in discipline of SRM

Forum to fill supplier relationship management gap opened up by growing centrality of IT to business, and transitions to cloud Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How to develop mobile apps for business

In this week’s Computer Weekly, our latest buyer’s guide examines the emerging innovations and best practice in mobile app development. We find out how Microsoft and Amazon are opening up their artificial intelligence tools to developers to expand take-up of the technology. And GE’s CIO talks about the digital transformation of one of the world’s industrial giants. Read the issue now. Continue Reading

The changing shape of mobile apps

We find out how organisations can gain the agility they need to keep pace with mobile app innovation Continue Reading

By

• Jim Mortleman

Software asset management maturity in the age of SaaS

For asset tracking, software as a service is no different from any other type of software licensing – but the process of software asset management needs adapting Continue Reading

By

• Rory Canavan, SAM Charter

HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW ASEAN: On-premise vs cloud creates storage balancing act

Storage is gradually moving to the cloud in ASEAN. According to Computer Weekly/TechTarget’s annual IT Priorities research, 40% of ASEAN-based IT decision makers are planning a cloud storage initiative in 2017 and 40% are planning a cloud backup initiative. To answer this growing demand for cloud storage, many new cloud players are setting up datacenters in the region. Southeast Asia’s cloud market is already teeming with all the big players – AWS, Microsoft, IBM, HP, Oracle – and a host of other providers of datacenter services and managed IT services, so how will newcomers, including Alibaba Cloud and Google, affect the cloud storage market? And what does this mean for the on-premise storage market? We speak to storage experts, analysts and suppliers to bring you an exclusive analysis of the fast-evolving storage market in the Southeast Asian region. Continue Reading

CW ANZ: CIOs set sights on cloud-based infrastructure

Cloud computing will play an increasingly important role in the datacentres of organisations in Australia and New Zealand this year, with cloud-based infrastructure topping the list of IT projects planned by CIOs, according to Computer Weekly/TechTarget research of ANZ-based IT decision makers. This is not lost on suppliers. For example, the cloud services arm of Chinese e-commerce giant Alibaba opened a datacentre in Sydney last year. Australian organisations might welcome competition in the cloud infrastructure market after Amazon Web Services’ Sydney datacentre was unavailable for many hours after power was lost during a storm. Read the issue now. Continue Reading

Too many high-risk vulnerabilities leave CISOs scrabbling to patch

Too many critical flaws are given high priority, leading to a patch overload that CISOs cannot keep up with, according to F-Secure Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Matt Peers, Linklaters

Linklaters CIO Matt Peers is taking the firm through a complete digital transformation and making some big changes Continue Reading

By

• Mark Samuels

Deloitte readies enterprise public cloud practice with AWS and SAP

A 2,500-strong consulting practice will focus on delivering SAP Hana on Amazon Web Services for analytics to drive digital business Continue Reading

By

• Cliff Saran, Managing Editor

UAE bank builds predictive marketing models

Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software Continue Reading

By

• Edward Banda

AWS preps GDPR readiness by signing up to cloud Code of Conduct

AWS is now a member of the Association of Cloud Infrastructure Services Providers in Europe, which means EC2 and the like need to follow certain rules Continue Reading

By

• Cliff Saran, Managing Editor

HMRC rejects Gov.uk Verify

HM Revenue and Customs says it won’t be using Gov.uk Verify, which could cause difficulties for the government’s target of having 25 million Verify users by 2020 Continue Reading

By

• Lis Evenstad

Cloud contracts are still a minefield

Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Co-op Bank up for sale now legacy shift to IBM is complete

Bank put up for sale just days after it completed a multimillion-pound migration of its legacy banking platform into an IBM datacentre Continue Reading

By

• Cliff Saran, Managing Editor

Under surveillance – what the Investigatory Powers Act means for business

In this week’s Computer Weekly, the UK government has passed the Investigatory Powers Act, labelled a “snoopers’ charter” that expands the scope of state surveillance – but what does it mean for businesses? We find out what digital transformation means in the fire and rescue service. And we examine the role of public cloud in supporting enterprise storage requirements. Read the issue now. Continue Reading

Autodata turns to big data to predict vehicle failures

Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading

By

• Bill Goodwin, Computer Weekly

FDM Everywoman in Tech: 2017 winners announced

Women’s network Everywoman announces the winners of its 2017 Everywoman in Technology awards, sponsored by FDM Continue Reading

By

• Clare McDonald, Business Editor

MWC 2017: 4G still has plenty of mileage, say mobile analysts

5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading

By

• Alex Scroxton, Security Editor

Government digital strategy ticks the boxes - but real transformation needs more radical ambition

The long wait for the new government digital strategy may have caused frustration in some places, but clearly within the Cabinet Office the extensive delays have brought expectations to a peak of ... Continue Reading

By

• Bryan Glick, Editor in chief

Rubbish digital collection needs to be addressed

Services like rubbish collection, that are usually outsourced, need greater digitisation to join up to council processes Continue Reading

By

• Cliff Saran, Managing Editor

Government transformation strategy aims to 'restore faith in democracy', says minister

Cabinet Office minister Ben Gummer outlines his ambitious hopes for the new government transformation strategy at its launch Continue Reading

By

• Bryan Glick, Editor in chief

Lack of data sharing is barrier to health and social care integration

NHS and social care organisations are still unsure of when to share information because of a “confusing” regulatory framework, and the National Audit Office is unimpressed with the progress on health and social care integration Continue Reading

By

• Lis Evenstad

Government digital transformation strategy promises to ‘serve’ its people

Long-awaited strategy aims to change the way government departments and services work though digital technology Continue Reading

By

• Lis Evenstad

CW Benelux: Is there a Dutch digital delusion?

On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading

Case study: Australia’s Salmat to go cloud-only after getting a taste for the technology

Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How a Dublin court case could derail EU-US data privacy agreements

The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid Continue Reading

By

• Kevin Cahill and Dai Davis

Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Compute power pushes boundaries

In this week’s Computer Weekly, we examine the ways chip engineers are looking beyond silicon to keep pushing the limits of Moore’s Law as datacentre power demands increase. We find out about serverless computing and how it could deliver what many firms really want from the cloud. And we look at the importance of culture change to digital transformation. Read the issue now. Continue Reading

APAC businesses turn to DevOps to improve app quality, security

Security validation and metrics are some of the key trends in DevOps this year, according to CA Technologies Continue Reading

By

• Aaron Tan, TechTarget

Google to appeal against order to hand over foreign emails

UK firms urged to consider the risks of non-UK cloud service providers and to encrypt data in the light of another US warrant to access emails held by a US cloud services firm on non-US servers Continue Reading

By

• Warwick Ashford, Senior analyst

Government digital transformation strategy finally set to be published this week

The much-delayed plan – now expected to be known as the government transformation strategy – is due to be announced by Cabinet Office minister Ben Gummer Continue Reading

By

• Bryan Glick, Editor in chief

DevOps done right: Creating a collaborative and supportive business culture

Cultivating a supportive and collaborative business culture is considered central to getting DevOps to take hold in an organisation. We take a look at what this entails Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Moore’s Law is running out – but don’t panic

Can system performance continue to improve to cope with the burgeoning needs of datacentres Continue Reading

By

• Daniel Robinson

CIO interview: Adam Gerrard, Yodel

Parcel delivery firm has seen significant business improvements from a digital transformation programme and replacement of legacy IT systems Continue Reading

By

• Angelica Mari

London Fire Brigade system crashes cause delays reacting to emergencies

Control room system crashes have been causing delays in London Fire Brigade response times Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European Union reaches final agreement on mobile roaming charges

Mobile roaming charges in the European Union will end by 15 June 2017 after final agreement was reached on the regulation of wholesale prices Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Alex Alexander, Yoox Net-a-Porter Group

It is not always the catwalk where the biggest trends in fashion take place. Tech is driving fashion today, says CIO Alex Alexander Continue Reading

By

• Cliff Saran, Managing Editor

Finnish city takes €10bn leap into digitisation

Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading

By

• Eeva Haaramo

How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading

By

• Lara Ponomareff, CEB

Visionary technology transforming healthcare

In this week’s Computer Weekly, find out how a visionary approach to technology is transforming healthcare at London’s world-leading Moorfields Eye Hospital. The UK tech sector has set out its priorities for the forthcoming Brexit negotiations – we take a look at the key issues. And our new buyer’s guide examines the latest trends in datacentre management. Read the issue now. Continue Reading

Mixed feelings on Australian enterprise app market

The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading

By

• Beverley Head

Human-centric technologies will dominate next three years

Accenture says businesses will develop technology and services to match human behaviour in the next few years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft’s cloud privacy battle may go to US Supreme Court

The US Department of Justice is considering going to the Supreme Court after an appeals court refused to revisit its July 2016 landmark ruling blocking government access to Microsoft servers in Ireland Continue Reading

By

• Warwick Ashford, Senior analyst

Challenges of complying with the Investigatory Powers Act

Despite opposition by civil liberties groups and technology companies, the UK government has passed the controversial Investigatory Powers Act, adding a host of security and contingency requirements that UK businesses need to consider Continue Reading

By

• Peter Ray Allison

World leaders discuss risks of social unrest from advances in technology

In this week’s Computer Weekly, we examine the fears raised at the World Economic Forum in Davos over the potential for social unrest as new technology such as AI transforms working practices and eliminates jobs. We hear from the CIO at the World Health Organization about how IT helped tackle the Ebola crisis. And we look at progress in companies adopting big data analytics. Read the issue now. Continue Reading

Singapore and Indonesia stand out for IT spend in Apac banking sector

Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending Continue Reading

By

• Ai Lei Tao

West Middlesex University Hospital pilots wireless vital signs tech

West Middlesex University Hospital trials technology that allows the checking of vital signs through wearable patches on patients Continue Reading

By

• Lis Evenstad