IT management

EE, Qualcomm bring freestyle drone racing to Wembley Stadium

Spectator sports status beckons as the European Rotor Sports Association live streams over the EE 4G network Continue Reading

By

• Alex Scroxton, Security Editor

UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

DWP knew of Universal Credit problems in mid-2012 despite insisting all was well

Documents released after a four-year legal battle show that DWP officials knew of problems with Universal Credit in 2012 despite insisting it was on time and budget Continue Reading

By

• Bryan Glick, Editor in chief

How IT in a portacabin supports £1bn London Bridge station overhaul

In this week’s Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK’s largest critical infrastructure project – the £1bn redevelopment of London Bridge train station. Our latest buyer’s guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now. Continue Reading

CIOs lack faith in IT’s ability to meet digital demands of business

VCE research suggests IT departments lack confidence in their ability to meet the digital demands of their organisation Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Interview: GDS CTO Liam Maxwell and deputy CTO Andy Beale

Government Digital Service’s Liam Maxwell and Andy Beale talk about the service’s future, its relationship with departments, tactical outsourcing extensions and lessons learned Continue Reading

By

• Lis Evenstad

In the digital revolution, the Luddites are the ones in charge

Between 1811 and 1813, English textile workers and weavers conducted a campaign of protests, sabotage and occasional rioting against the spread of new technology that threatened their livelihoods ... Continue Reading

By

• Bryan Glick, Editor in chief

Pfizer collaborates with IBM to use IoT to support Parkinson's treatment

Pfizer and IBM plan to work together on using IoT to monitor patients remotely to help in drug development and clinical therapies for Parkinson’s disease Continue Reading

By

• Cliff Saran, Managing Editor

Digital Leaders Awards open for public vote

The Digital Leaders 100 is open for a public vote to decide the winners of this year’s awards, including Digital Leader and FinTech Innovation of the Year Continue Reading

By

• Lis Evenstad

CIO interview: Jean-Christophe Lalanne, CIO, Air France-KLM, on why WANs win business

Operating at locations around the world, the WAN is key to business success for airline Air France-KLM, says its global CIO, Jean-Christophe Lalanne Continue Reading

By

• Cliff Saran, Managing Editor

CW@50: From ICL to ITIL

Standardisation helps industries to grow. Here in the UK, a number of highly influential standards emerged that have become building blocks for the modern computer industry Continue Reading

By

• Cliff Saran, Managing Editor

Local Digital Coalition to advance local government digital projects

Organisation takes over from Department for Communities and Local Government’s local digital programme with the aim of delivering joined-up local services Continue Reading

By

• Lis Evenstad

Highways England to test driverless cars on UK motorways

Agency sets out strategy for connected vehicles and promises to test fully-autonomous cars on motorway network in 2017 Continue Reading

By

• Alex Scroxton, Security Editor

Seven steps to digital leadership

In this week’s Computer Weekly, we look at the key characteristics of successful leaders as digital transformation becomes a business priority. We examine Microsoft’s plans for exploiting the internet of things and the role of its Azure cloud platform. And we look back at British IT history after WW2 as the first part of our new series of articles for Computer Weekly’s 50th anniversary celebrations. Read the issue now. Continue Reading

'Citizens will be stripped naked' by Turkey’s data law

Turkey's data protection law, introduced in March 2016, will make Turkey a near total surveillance state, yet the EU, apparently more concerned about securing Turkey's help in controlling immigration, is turning a blind eye Continue Reading

By

• Craig Shaw & Zeynep Sentek

DDoS attacks on universities normally performed by “disgruntled” students or employees

The majority of distributed denial of service attacks on universities are made by students or employees, says the head of infrastructure services at the University of London Continue Reading

By

• Clare McDonald, Business Editor

Businesses should help shape graduates, says Hitachi Data Systems COO

Lynn Collier, COO of Hitachi Data Systems, wants businesses to collaborate with educational institutions to ensure young people gain the right skills Continue Reading

By

• Clare McDonald, Business Editor

HMRC reaches agreement with IT suppliers on Aspire contract exit

HM Revenue & Customs (HMRC) plans on going to market next month for a number of smaller IT services contracts for a phased exit of its Aspire outsourcing deal Continue Reading

By

• Lis Evenstad

British-Swedish research team breaks spectrum efficiency record

Engineers at the University of Bristol and the University of Lund show how a multiple antenna system can offer a 12-fold increase in mobile spectrum efficiency Continue Reading

By

• Alex Scroxton, Security Editor

Dell offloads services arm to fund EMC acquisition

Dell dumps its services business as it gets ready to take over EMC Continue Reading

By

• Cliff Saran, Managing Editor

Apple vows to raise security as FBI breaks into iPhone

Apple says it will help law enforcement with investigations, but will increase the security of its products after the FBI broke into an iPhone Continue Reading

The dawn of managed services in the Middle East

Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading

By

• Edward Banda

Are there more changes ahead for the Government Digital Service?

As we all know, the Government Digital Service (GDS) was awarded £450m by George Osborne in his Autumn Statement last year. A business plan detailing how that money will be spent was due to be ... Continue Reading

By

• Bryan Glick, Editor in chief

CIO interview: Martin Uudelepp, Fonus Group

The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot” Continue Reading

By

• Jenny Stadigs

The Israeli companies disrupting mobile technology

Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading

By

• Niv Lilien

Metcalfe’s law of connections will drive digital business value

Robert Metcalfe, the co-inventor of Ethernet, proposed that the value of network cards increases as the number of networked devices grows Continue Reading

By

• Cliff Saran, Managing Editor

Danish utility NRGi goes offshore for IT platform transformation

Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition Continue Reading

By

• Eeva Haaramo

GDS preps guidance for third-party suppliers to deliver 'government as a platform'

Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP) Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Canadian Elizabeth Denham set for the UK's next information commissioner

Canadian privacy commissioner Elizabeth Denham is to become the UK's next information commissioner as government pushes ahead with the snoopers' charter Continue Reading

By

• Warwick Ashford, Senior analyst

How to manage IT access for external users

Identity and access management has extended from being solely an internal IT management process to focus on external business engagement too Continue Reading

By

• Bob Tarzey

CW@50: From Captain Kirk to 5G – 50 years of mobile

As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading

By

• Alex Scroxton, Security Editor

How cloud keeps train passengers informed in a storm

In this week’s Computer Weekly, we find out how UK National Rail Enquiries looked to cloud technology after its popular travel information service was overwhelmed by bad weather. We analyse telecoms regulator Ofcom’s review of the broadband market and examine the future for BT’s Openreach division. And top CIOs share their tips on how best to use internal staff and external partners to bridge the skills gap. Read the issue now. Continue Reading

What now for Universal Credit - and could Iain Duncan Smith quitting lift the veil of secrecy?

Amid all the political fallout and the carnage within the Conservative Party since the shock resignation of work and pensions secretary Iain Duncan Smith last week, many observers have started ... Continue Reading

By

• Bryan Glick, Editor in chief

Britain to pay billions for monster internet surveillance network

New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading

By

• Duncan Campbell , 2QQ Ltd, Sussex University

What does the IT sector think of the UK potentially leaving the EU?

The referendum on the UK’s membership of the European Union is fast approaching and the country’s IT sector is taking sides Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

PAC disappointed by Major Projects Authority’s lack of impact

The Public Accounts Committee is concerned that the newly formed Infrastructure and Projects Authority will weaken project scrutiny and become a “champion for government projects” Continue Reading

By

• Lis Evenstad

CIO interview: Stuart Birrell, Heathrow Airport

Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model Continue Reading

By

• Angelica Mari

Everyone should be a chief customer officer, says PetsPyjamas CEO

CEO of pet-friendly product company PetsPyjamas says the idea of the chief customer officer is redundant Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Charlotta Nyström, Kemira

Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job Continue Reading

By

• Jenny Stadigs

Private mobile network powers Ocado’s robotic warehouse

Online supermarket Ocado rethinks 4G mobile technology to power a network of 1,000 robot workers operating in the grocer's 'hive' warehouse Continue Reading

By

• Alex Scroxton, Security Editor

Rolls-Royce cloud HR project will pay for itself in two years

HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system Continue Reading

By

• Bill Goodwin, Investigations Editor

CW Europe – March 2016

India once again topped a list of best places to offshore IT and business process outsourcing (BPO) services but, as global delivery becomes the norm, organisations will increasingly look for other locations for a better balance. An annual study from management consultancy AT Kearney revealed its top 55 locations, with India leading the way. But organisations now have many more options, as their criteria for choosing a particular destination extends beyond cost. And it is now common for organisations to use several offshoring locations. Continue Reading

Atom Bank to offer artificial intelligence-based customer support

Digital bank is integrating AI into its mobile banking app for customers to access support Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Met Police cancels command and control system contract with Northrop Grumman

The Met Police command and control system contract with Northrop Grumman has been cancelled as there is “no prospect of a finished product being delivered” in time Continue Reading

By

• Lis Evenstad

Nationwide unifies business and public Wi-Fi in 700 branches

Nationwide Building Society rolls out a unified Wi-Fi network across both its public and enterprise properties Continue Reading

By

• Alex Scroxton, Security Editor

Computer Weekly@50: What happened in IT in March over the years

We search back through the Computer Weekly archives held at The National Museum of Computing to present what was happening in IT over the last five decades Continue Reading

By

• Cliff Saran, Managing Editor

Computer Weekly at 50: Celebrating 50 years of British technology innovation

To celebrate the forthcoming 50th anniversary of the first issue of Computer Weekly, we launch a major editorial programme on British IT history Continue Reading

By

• Bryan Glick, Editor in chief

Robots at your service

In this week’s Computer Weekly, we find out how financial services firms are investing in artificial intelligence to create robo-advisors to help customers with financial advice online. We ask if virtual reality is ready for mainstream business adoption or is still just an over-hyped technology. And we examine the key steps needed to successfully build smart cities using internet of things and networking technologies. Read the issue now. Continue Reading

CW@50: The heyday of British computing - how the Brits ruled IT

We examine how the 1940s, 1950s and 1960s became an age of great innovation for the British computer industry Continue Reading

By

• Cliff Saran, Managing Editor

CW@50: 1966 - Computer Weekly goes to bat for the British computer industry

Launched in 1966 as part of a modernising wave to change British society, Computer Weekly battled for the nation’s industry against the US, and saw IT as an entry ticket to the Common Market Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Automated financial advice service causes RBS job losses

RBS announces job cuts as it invests in automated services designed to give online financial advice Continue Reading

By

• Clare McDonald, Business Editor

NHS England injects £55m to boost e-Referrals uptake

NHS England will use £55m to reward GPs and hospitals using digital referrals by 2018 to increase uptake of its e-Referrals programme Continue Reading

By

• Lis Evenstad

Startup trials autonomous delivery robots in Greenwich

Estonian robotics startup Starship Technologies secures permission to trial self-driving delivery robots in Greenwich, south-east London Continue Reading

By

• Alex Scroxton, Security Editor

Hilton hotel chain powers robot concierge with IBM Watson

The Hilton Worldwide hospitality chain is trialling a robot concierge named Connie, backed by IBM's cognitive computing programme Watson Continue Reading

By

• Alex Scroxton, Security Editor

Co-ordinate outsourced services with Siam

We look at the practical considerations of implementing an effective service integration and management strategy Continue Reading

By

• Barclay Rae

Blockchain will bring a radical rethink of banking - but not yet

Rarely has an emerging technology experienced both the levels of hype and the levels of anti-hype that exists around blockchain at the moment. For every supporter proclaiming the distributed ledger ... Continue Reading

By

• Bryan Glick, Editor in chief

'Complacent' Home Office failed to take responsibility for e-Borders problems

The Public Accounts Committee (PAC) criticises the Home Office for allowing the e-Borders programme to run eight years late and £500m over budget Continue Reading

By

• Bryan Glick, Editor in chief

IoT adoption held back by lack of business case, software and skills

The internet of things is at the top of Gartner’s Hype Cycle, but many organisations cannot build a business case to invest in IoT projects Continue Reading

By

• Cliff Saran, Managing Editor

Why are big government IT projects still going wrong?

The rural payments programme has again been in the spotlight over its failures, continuing the trend of government IT programmes being noted not for their success, but rather the opposite Continue Reading

By

• Lis Evenstad

RSAC16: RSA’s Amit Yoran comes out in support of strong encryption

A policy of weakened encryption would harm US economic interests and undermine those trying to defend digital environments, according to RSA president Amit Yoran Continue Reading

By

• Warwick Ashford, Senior analyst

GDS hindered delivery of rural payments programme, says PAC

The rural payments programme was a “Whitehall fiasco” with too much focus on the digital front end, says the public accounts committee (PAC) Continue Reading

By

• Lis Evenstad

AWS cuts cloud data transfer fees for academic and research user groups

Cloud services giant Amazon Web Services (AWS) rolls out discounts in bid to lower the cost barrier to making scientific discoveries Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

RSAC16: US works on data access agreement with UK

The US is negotiating with the UK to establish a new framework that will permit UK authorities to access electronic communications directly from US companies Continue Reading

By

• Warwick Ashford, Senior analyst

Datacentre heat reuse: Why aren’t more operators doing it?

With the datacentre industry’s sustainability habits coming under increasingly close scrutiny, we find out why operators are not rushing to reuse their waste heat Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Anders Candell, Stora Enso

CIO at Finnish pulp and paper manufacturer shares advice for shouldering a new CIO position and guiding the business towards innovative technology Continue Reading

By

• Jenny Stadigs

Norfolk County Council on the hunt for ICT boss

The council is looking for a head of ICT and information management to drive its transformation programme, with a potential salary of up to £115,000 Continue Reading

By

• Lis Evenstad

FDM everywoman in technology awards 2016 winners

The everywoman in technology awards, sponsored in 2016 by FDM, are designed to showcase many of the great women working in science, technology, engineering and maths (Stem) careers. Continue Reading

By

• Clare McDonald, Business Editor

Tech Nordic Advocates partners with Nordic Startup Conference

Tech Nordic Advocates, sister organisation of startup group Tech London Advocates, is partnering with the Nordic Startup Conference show in Copenhagen in March Continue Reading

By

• Eeva Haaramo

Payments regulator wants banks to sell stakes in Vocalink

The UK payments regulator wants banks to loosen their grip on the payments infrastructure by selling off some of their stake in it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

GE lures allies for Predix industrial internet dominance

Global manufacturer GE has established a partner programme for its Predix platform to drive the value of analytics across the industrial internet Continue Reading

By

• Cliff Saran, Managing Editor

Surviving broadband failure

In this week’s Computer Weekly, after the recent BT broadband outage, we examine the options to keep your communications in place in the event of a failure, to ensure business continuity. We look at the prospects for the OpenStack open source cloud platform in the enterprise. And we see how Ireland is making progress on delivering a digital health service. Read the issue now. Continue Reading

Will Ofcom break up BT? Probably not - but it must enable fibre broadband fit for the future

Next week sees an announcement that will set the scene for the next 20 years of the UK's digital infrastructure. Ofcom's review of the communications market is due out within days and its potential ... Continue Reading

By

• Bryan Glick, Editor in chief

CIO interview: Catherine Doran, Royal Mail

Royal Mail CIO talks about replacing legacy systems, new contracts and moving to a platform-based model Continue Reading

By

• Angelica Mari

CW Europe: February 2016

In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading

CIO interview: Nick Hopkinson, Devon Partnership NHS Trust

NHS trust’s CIO aims to deliver digital technology that helps clinicians spend more time with patients Continue Reading

By

• Mark Samuels

BBC Three moves online-only as broadcaster embraces digital audience

The BBC channel aimed at younger viewers, BBC Three, broadcast its last night as a TV channel before moving to online-only viewing Continue Reading

By

• Clare McDonald, Business Editor

New optical receiver technology could slash the cost of FTTP

A team of researchers at University College London has developed a new design of optical receiver that they claim could dramatically reduce the costs of deploying FTTP broadband Continue Reading

By

• Alex Scroxton, Security Editor

Judge orders Apple to unlock San Bernardino gunman’s iPhone

A US judge has ordered Apple to help the FBI bypass the auto-erase function on the San Bernardino gunman's iPhone to find the passcode and access data, but the company says it will contest the order Continue Reading

By

• Warwick Ashford, Senior analyst

HMRC shares details of IT transformation plans

HM Revenue & Customs has published its IT strategy outlining how it plans to transform its IT estate by taking a platform approach, moving to virtual infrastructure and cloud-based services Continue Reading

By

• Lis Evenstad

Mobile apps could put an end to ‘hated’ staff appraisals

Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016 Continue Reading

By

• Bill Goodwin, Investigations Editor

Case study: How ITIL has helped Essex keep IT aligned with council goals

Essex County Council has undergone an IT transformation to improve the credibility of its IT and achieve ISO 27001 accreditation Continue Reading

By

• Cliff Saran, Managing Editor

EU managers need to up cyber security collaboration, study finds

There is still much work to be done in the area of collaboration and sharing responsibility when it comes to preventing data breaches, a study has found Continue Reading

By

• Warwick Ashford, Senior analyst

How AstraZeneca saved $350m by insourcing IT

In this week’s Computer Weekly, we talk to pharmaceutical giant AstraZeneca to find out why it brought its outsourced IT back in-house, and how it saved $350m per year as a result. As the data protection debate rages around Europe, we ask if the new EU/US Privacy Shield agreement will protect citizens’ data. And we examine the relative merits of datacentre colocation and the cloud. Read the issue now. Continue Reading

Telstra is transforming Australian IT infrastructure

Telco is transforming its IT operation to make better use of the cloud, data and application programming interfaces Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Cabinet Office minister Matt Hancock on digital government

The government’s minister for digital reform talks about creating a Digital Leadership Academy, learning valuable lessons, and his love for open data Continue Reading

By

• Lis Evenstad

Why are so many organisations bringing outsourced IT back in-house?

To outsource or to not outsource? That, for many IT leaders, has been something of a religious question for a long time. You're either a follower or you're not. But we are no nearer to answering ... Continue Reading

By

• Bryan Glick, Editor in chief

CIO interview: Ismo Platan, SSAB

Retiring CIO of Swedish steel company tells Computer Weekly about the progress made in merging two Nordic steel firms and looks at the biggest hurdles that lie ahead Continue Reading

By

• Jenny Stadigs

CIOs must start planning for 5G today, says 451 Research

A report from analysts at 451 Research urges businesses to start preparing their technology for 5G mobile networks ahead of deployment Continue Reading

By

• Alex Scroxton, Security Editor

CDOs lack organisational design experience, says Gartner

Research firm identifies immaturity in the organisational design of the set-ups led by the new breed of chief data officer and offers a menu of four design options Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

TechUK calls on government to take reports on spy laws seriously

Government must address the fundamental concerns raised by expert witnesses, MPs and Lords about the draft Investigatory Powers Bill, says TechUK Continue Reading

By

• Warwick Ashford, Senior analyst

CW500: Skills, changing roles and cloud among key trends for CIOs in 2016

At Computer Weekly’s first CW500 meeting of 2016, CIOs gathered to discuss the role of the CIO, business change, cloud uptake and skills Continue Reading

By

• Lis Evenstad

MK:Smart enlists IoT supplier ThingWorx for speedy development

Milton Keynes smart city project selects ThingWorx to provide a rapid application deployment environment Continue Reading

By

• Alex Scroxton, Security Editor

Future technology at the World Government Summit 2016

Delegates at the World Government Summit 2016 in Dubai discussed themes including the future role of governments, robotics and AI, smart cities, sustainable development, renewable energy and longevity. Continue Reading

By

• Adrian Bridgwater

CW Nordics: February 2016

The Nordic region is often described as a region that is leading the way in terms of the use of modern IT. The region needs IT to make up for factors such as having a small population, with many isolated communities. So IT both helps the region punch above its weight in business and enables its residents to receive services effectively. Continue Reading

Insurance giant RSA announces another outsourcing deal

Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Marks & Spencer appoints new chief digital officer

Marcus East leaves role as head of e-commerce at Apple to become CDO at retail chain Continue Reading

By

• Clare McDonald, Business Editor

AstraZeneca IT insourcing exceeds expectation

The man heading up AstraZeneca’s project to insource its IT updates Computer Weekly on progress and explains the early benefits being reaped Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Flexible working good for profit, productivity and reputation, says Vodafone

A report conducted for mobile operator Vodafone indicates the scale of acceptance of flexible and mobile working practices Continue Reading

By

• Alex Scroxton, Security Editor

How software protects people

In this week’s Computer Weekly, we find out how software is helping to maintain safety in high-risk sectors like oil & gas, aerospace and healthcare – and what lessons they hold for other organisations. We offer six tips from CIOs for innovation with data. And after the HSBC cyber attack, we examine the continuing threat to businesses from distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading

Microsoft’s underwater datacentre: The pros and cons of running subsea facilities

Underwater datacentres can help providers save on land costs and cooling, but at what cost to the environment? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK