IT management

From chess to ping pong: How Pegasystems is capturing the Fortune 500

Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading

By

• Bill Goodwin, Investigations Editor

Azure powers Eurozone network to combat counterfeit drugs

Microsoft Azure will be used to power a cloud platform designment to combat counterfeit pharmaceutical product in the EU Continue Reading

Why agile development failed for Universal Credit

The DWP has ceased all agile development on the Universal Credit programme. Was agile not up to the job? Or was DWP not up to agile? Continue Reading

By

• Mark Ballard

CIO interview: Pete Marsden, CIO, Asos.com

As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading

By

• Angelica Mari

Podcast: Virtual server backup fundamentals

Virtual server backup is different to traditional backup. This podcast looks at the differences and examines key choices in selecting backup products Continue Reading

By

• Antony Adshead, Storage Editor

Best practices in software asset management for a flexible, resilient IT

Managing software assets is vital in order to maintain a highly flexible and up-to-date IT platform and more importantly remain compliant Continue Reading

By

• Clive Longbottom

Tools for talent management

An increasing number of human resources management systems are coming to market.. What are the benefits? Continue Reading

By

• Paul Hamerman

How BP made its IT future-ready with a hybrid cloud infrastructure

BP bridged its cloud gap with a cautious and calculated approach using a mix of private cloud, public cloud and in-house IT infrastructure Continue Reading

By

• Archana Venkatraman, Datacentre Editor

HR technology booming as businesses turn to the cloud

Over the next 18 months, 60% of companies plan to roll out HR technology solutions, says analyst group Bersin by Deloitte. Continue Reading

By

• Bill Goodwin, Investigations Editor

Met Police needs significant tech investment to overhaul creaking legacy systems

The Metropolitan Police needs significant capital investment in technology if it is to overhaul its legacy IT infrastructure Continue Reading

By

• Kathleen Hall, TechTarget

BBC's DMI project failure is a warning to all organisations

The decision to cancel the BBC’s Digital Media Initiative (DMI) with nothing to show for the almost £100m spent on it should be a warning to other organisations about the risks involved in large-scale IT projects Continue Reading

By

• Elizabeth Daniel & John Ward

Investigation into Post Office accounting system to drill down on strongest cases

The investigation into the Post Office’s allegedly faulty accounting system will focus on a select few of the 47 claims Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The challenges of information governance in our increasingly litigious age

Formulating the right enterprise-wide information governance policies is essential in heading off potential legal and compliance costs Continue Reading

By

• Doug Miles

IT departments to shrink dramatically within five years as cloud takes over

IT professionals will need to rethink their careers as corporate IT departments undergo a radical restructuring over the next five years Continue Reading

By

• Bill Goodwin, Investigations Editor

Frimley Park NHS deploys VDI for efficiency and BYOD

When the NHS trust came under pressure to make its IT budget go further, it opted to deploy VDI in its A&E department Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Lloyds customer complaints plummet after automating manual processes

Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes Continue Reading

By

• Bill Goodwin, Investigations Editor

The Future of Corporate IT

This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices. Continue Reading

— Computer Weekly

PM urged to criminalise internet rape porn

Campaigners are calling for the criminalisation of possessing internet pornography depicting rape Continue Reading

By

• Warwick Ashford, Senior analyst

DCMS land-grab is a threat to IT's political and economic future

The IT industry's vital role in the UK economy is under threat from what appears to be a desperate attempt by a Whitehall department to avoid being cut back or even scrapped in chancellor George ... Continue Reading

By

• Bryan Glick, Editor in chief

European hotspots rip off Wi-Fi users

Almost all mobile workers have had personal experience of costly Wi-Fi, a survey has found Continue Reading

By

• Cliff Saran, Managing Editor

Bet365's move to HTML5 is more than a gamble

Online gaming site Bet365 has starting using HTML5 to build a rich user experience on its website Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Steve Monaghan, IT & e-commerce director, Waterstones

After a year of turmoil caused by migration away from HMV, the IT team at Waterstones is finally finding room to think about strategy Continue Reading

Universal Credit will cost taxpayers £12.8bn

The government’s review of major projects revealed the flagship Universal Credit programme will cost nearly six times more than previously billed Continue Reading

By

• Mark Ballard

Gartner: Deriving value from Big Data for CRM

Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). Continue Reading

— Computer Weekly

Sweating your datacentre’s IT assets - is it a good idea?

Amid economic uncertainties, businesses want to get more from existing IT assets. But does it make sense from an IT point of view? Continue Reading

By

• Clive Longbottom

ARI uses HANA to power self-service BI for fleet management

ARI, the leasing and fleet management business, has used SAP HANA to boost business intelligence (BI) and predictive analytics Continue Reading

By

• Cliff Saran, Managing Editor

France Telecom changes name to Orange

The mobile operator will embrace the Orange branding globally, despite dropping it in the UK after merger with T-Mobile Continue Reading

By

• Jennifer Scott, TechTarget

Tesco uses big data to cut cooling costs by up to €20m

Tesco is aiming to save over €20m a year by using sophisticated analytical technology to ensure its chillers work at optimum temperature Continue Reading

By

• Bill Goodwin, Investigations Editor

Gartner: Big data will transform customer relationship management technology

CIOs need to start thinking how to integrate big data into their customer relationship management (CRM) systems, says technology analyst Continue Reading

By

• Bill Goodwin, Investigations Editor

Oops! The risks of using social media at work

Recent tribunal cases show the risks that employers and employees run when using social media services Continue Reading

By

• Bill Goodwin, Investigations Editor

HSBC axes 14,000 jobs

HSBC is to lay off up to 14,000 global staff in a cost-cutting move likely to include redundancies among the bank's back-office IT employees Continue Reading

By

• Kathleen Hall, TechTarget

Is G-Cloud changing the behaviour of the big IT suppliers?

The government's G-Cloud has its critics, who like to cite the relatively few millions of pounds of spending put through the programme as being tiny compared to the annual £16bn government IT ... Continue Reading

By

• Bryan Glick, Editor in chief

Workplace IT services in flux: wherever, whenever, whatever

Enterprise computing is in upheaval as the emphasis shifts towards automation and user-device provision. Continue Reading

By

• Bill Martorelli and Wolfgang Benkel

CIO Interview: Graeme Hackland, CIO, Lotus F1 Team

Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track Continue Reading

By

• Cliff Saran, Managing Editor

Domino’s Pizza plans to move web services to the cloud

After using cloud for testing and development apps, Domino’s Pizza is now looking to move its web services to the cloud Continue Reading

By

• Archana Venkatraman, Datacentre Editor

SAP readies the Hana-powered enterprise cloud

SAP is making its Hana in-memory database available as a hosted service to power enterprise applications Continue Reading

By

• Brian McKenna and Cliff Saran

Salesforce.com targets communities

Salesforce.com says it wants to address communities with its software as a service (SaaS) platform Continue Reading

Election countdown begins for Whitehall IT reforms

Two years from this week, it's the next General Election.Unless the Coalition collapses before 7 May 2015, the election date is fixed and immovable. That means there are just 24 months left for the ... Continue Reading

By

• Bryan Glick, Editor in chief

Netherlands considers hacking powers for police

The Netherlands government considers legislation to give police powers to hack into computers, install spyware and read emails Continue Reading

By

• Warwick Ashford, Senior analyst

The Great Deverticalisation – part 5: Mind the GaaP

Politicians and government have the opportunity, through the power of open platforms, to take the lead in creating modern public services Continue Reading

By

• Mark Thompson, Jerry Fishenden & Alan Brown

Big data security: getting a grip on multiple data sources

Big data analyses multiple data points, but how do you ensure that ecosystem is secure? In this podcast, Mathieu Gorge, CEO of Vigitrust, outlines the key steps in achieving big data security Continue Reading

By

• Antony Adshead, Storage Editor

Case study: How SAP runs Cape Town

For the past 10 years, SAP has been running the city of Cape Town, South Africa Continue Reading

Empowering users: It is not all about BYOD

The real benefits of bring your own device (BYOD) only arise when the right culture and mindset are developed Continue Reading

By

• Tony Lock, Freeform Dynamics

Lib Dems will block Snoopers’ Charter, says Nick Clegg

The draft Communications Data Bill will not go ahead while the Lib Dems are in government, says deputy prime minister Nick Clegg Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile Expense Management

Analysts Rob Bamforth and Clive Longbottom advises businesses on ways to manage the cost of mobile communications. Continue Reading

— Computer Weekly

UK online businesses neglect mobile strategy

Online businesses are failing to implement mobile strategies, according to a report from Barclays bank Continue Reading

By

• Jennifer Scott, TechTarget

CIO interview: Mike Croucher, head of IT architecture and delivery, British Airways

After changes in IT leadership two years ago, the IT strategy at BA is focusing on infrastructure modernisation and smarter use of customer data Continue Reading

By

• Angelica Mari

The internet of things is set to change security priorities

IT leaders must protect against the security risks introduced by the growing interaction between technology and the physical world. Continue Reading

By

• Andrew Rose

Open data leaders slam government over postcode privatisation

The Open Data Institute has hit out at Whitehall plans to allow details of UK postcodes to continue to be sold for profit Continue Reading

By

• Bryan Glick, Editor in chief

Opinion split on whether to offshore IT to China

Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT pay & compensation survey 2012/2013

This report assess the bonuses and pay rises IT professionals received in 2012 and their compensation expectations for 2013 Continue Reading

— Computer Weekly

Case study: London's Olympic network from BT

After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012 Continue Reading

By

• Jennifer Scott, TechTarget

Google reaches deal with EU competition authorities

Google has reportedly reached a deal with European Union (EU) competition authorities over concerns about its business practices Continue Reading

By

• Warwick Ashford, Senior analyst

Google has another go at allaying EU competition concerns

Google has submitted a fresh set of proposals to address European concerns about its business practices and avoid punitive action Continue Reading

By

• Warwick Ashford, Senior analyst

UK financial regulator FCA probes RBS IT failure

The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Mary Hensher, IT director, Cancer Research UK

Charity Cancer Research has felt the impact of recession on fundraising and the need to innovate through technology is more important than ever Continue Reading

By

• Angelica Mari

Why CIOs need to become tax literate

Digital technologies can have significant ramifications for corporate taxation. IT teams need to be aware of the issues, says PwC Continue Reading

By

• John Steveni

Collaborative Learning in a Project Environment

This guide from ESI International explains how organisations can harness collaborative learning to drive better project management. Continue Reading

— Computer Weekly

The Great Deverticalisation - part 4: The role of the private sector

Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading

By

• Mark Thompson & Jerry Fishenden

Google closer to action from European privacy regulators

Google is another step closer to action by privacy regulators across Europe for failing to change the way it manages user data Continue Reading

By

• Warwick Ashford, Senior analyst

Howard Shiplee latest to lead Universal Credit delivery

Howard Shiplee has been appointed the latest lead on the DWP Universal Credit programme Continue Reading

By

• Kathleen Hall, TechTarget

Home Office needs to boost capability to fix UKBA IT

The Home Office must improve its internal capability to fix the siloed IT systems behind the soon-to-be-scrapped UK Border Agency Continue Reading

By

• Kathleen Hall, TechTarget

Universal Credit not at odds with agile, says former chief

Former programme director of Universal Credit, Malcolm Whitehouse, has denied the mega-project is at odds with agile development Continue Reading

By

• Kathleen Hall, TechTarget

CIO interview: Darrell Stein, IT director, Marks & Spencer

As M&S develops its multi-channel capability, Darrell Stein and his team are delivering projects focused on innovation and profitability Continue Reading

By

• Angelica Mari

AstraZeneca appoints new CIO David Smoley

Pharmaceuticals giant AstraZeneca has appointment David Smoley as chief information officer Continue Reading

By

• Kathleen Hall, TechTarget

Accenture delivers rapid reporting for Six Nations

In sponsoring the Six Nations Rugby tournament, Accenture has shown how rapid prototyping can be applied to building enterprise reports Continue Reading

By

• Cliff Saran, Managing Editor

The Great Deverticalisation - part 3: New skills and structures in the public sector

Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading

By

• Mark Thompson & Jerry Fishenden

CIO Interview: Matthew Oakeley, global IT head of Schroders

Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

O2: ‘We have not lost a single customer to EE’

O2’s head of enterprise says no customers have been drawn to EE's 4G and expects a challenge to entice them even after all operators launch Continue Reading

Majestic Wine swaps Microsoft for Intershop in ecommerce refresh

Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system. Continue Reading

The vultures circle over Universal Credit IT

The vultures are circling over the IT behind the government's Universal Credit (UC) programme. Computer Weekly has catalogued the gradual drip-feed of concerns and rumours around the highest ... Continue Reading

By

• Bryan Glick, Editor in chief

Wired vs wireless in the enterprise

What are the pros and cons of wired and wireless connectivity, and what does the future hold for the corporate environment? Continue Reading

By

• Steve Evans

Are CIOs losing relevance or will they just change their spots?

The CIO is an evolving role and changes in technology and budgets, mean it is shifting more towards governance Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Smartself-service – a guide for buyers

Analysts Rob Bamforth and Clive Longbottom offer a checklist for assessing suppliers for smart-self service projects. Continue Reading

— ComputerWeekly

Logicalis saves 2e2's UK managed services arm

Logicalis has taken over the European business of defunct IT services supplier 2e2, which went bust in January 2013, owing millions to creditors Continue Reading

Security Pay Rates: UK Permanent Salary Index February 2013

This research from Acumin and Computer Weekly charts the rate for the job for over 60 IT security and compliance roles. Continue Reading

— ComputerWeekly

IT Priorities Europe 2013

Compare IT technology and spending priorities across Europe with Computer Weekly/TechTarget's IT Priorities 2013 European research. Continue Reading

— ComputerWeekly

The Great Deverticalisation - part 2: The power of open

The public sector has the opportunity, through the power of 'open', to take the lead in creating organisations for the future success of UK plc Continue Reading

By

• Mark Thompson & Jerry Fishenden

Pitchford to head-up Universal Credit programme

David Pitchford, executive director of Major Projects Authority heads up the Universal Credit at the Department for Work and Pensions (DWP) Continue Reading

By

• Kathleen Hall, TechTarget

Benefits Management: How to increase the business value of your IT projects

This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business. Continue Reading

— www.ComputerWeekly.com

The next frontier for managed print services

MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom. Continue Reading

— www.ComputerWeekly.com

Maximising automation and the industrialisation of IT

This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. Continue Reading

— www.ComputerWeekly.com

IT budgets to grow in 2013 as economy bumps along

UK IT departments are planning to spend more on IT in 2013 despite the downturn, a worldwide survey of IT managers has revealed Continue Reading

By

• Bill Goodwin, Investigations Editor

IT expert in Microsoft monopoly case faces £2.5m legal fight

A computer expert who advised the European Commission in its investigation into anti-competitive behaviour by Microsoft faces £2.5bn legal battle Continue Reading

By

• Bill Goodwin, Investigations Editor

CIO interview: David Matthewman, CIO, Open University

Three years after joining the Open University, CIO David Matthewman continues to push a strategic programme to deliver value and innovation Continue Reading

By

• Angelica Mari

Top 10 Business Analysis Trends for 2013

A global panel of experts identifies the Top 10 Business Analysis trends in 2013 Continue Reading

— ComputerWeekly.com

Interview: Phil Smith, CEO of Cisco UK & Ireland

Cisco's UK CEO talks about innovation, wireless vs wired and software defined networking at the company’s annual Cisco Live event in London Continue Reading

By

• Jennifer Scott, TechTarget

Social media: A security challenge and opportunity

Generation Y workers are posing increasing security challenges to their employers as they share data unreservedly Continue Reading

By

• Warwick Ashford, Senior analyst

Super themes shaping the ICT agenda in 2013

Tim Jennings, chief IT analyst at Ovum identifies seven super themes that will shape the ICT agenda for the year ahead. Continue Reading

— ComputerWeekly.com

The Deloitte CFO Survey

Businesses are entering 2013 in a more optimistic mood than they entered 2012, but continue to favour defensive strategies in a low growth environment, this report from Deloitte reveals. Continue Reading

— ComputerWeekly.com

The year of Application Performance Management (APM)

Bob Tarzey and Clive Longbottom explain why IT executives are prioritising Application Performance Management to address demands for better performance and to meet business goals. Continue Reading

— ComputerWeekly.com

Interview: John Harris, vice-president of global enterprise architecture, Aimia

Aimia, the organisation behind retail loyalty programme Nectar, is overhauling its IT to make the most of customer data Continue Reading

By

• Angelica Mari

Digital app developer skills take centre stage in corporate IT

Digital information design skills, including building business apps, have assumed new importance in corporate IT over the past year Continue Reading

Capacity management most underestimated cloud problem

Capacity management is the most underestimated problem of cloud computing, says Morgan Stanley strategy director Evangelos Kotsovinos Continue Reading

By

• Archana Venkatraman, Datacentre Editor

EasyJet lifts off with Azure seat bookings

The Azure cloud has allowed Easyjet to enable web site and mobile users to check seat availability Continue Reading

By

• Cliff Saran, Managing Editor

The great deverticalisation – part 1: the street

Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply? Continue Reading

By

• Mark Thompson & Jerry Fishenden

Procter & Gamble appoints new UK CIO as predecessor moves to Ipsos

Consumer goods giant Procter & Gamble has appointed a new UK CIO following the departure last month of previous incumbent, Dave Ubachs Continue Reading

By

• Angelica Mari

Top 10 Project Management Trends for 2013

A global panel of experts identify the top 10 trends in project management in 2013 Continue Reading

— ComputerWeekly

IT Services Purchase Intentions 2013

This survey of over 130 European IT professionals from Computer Weekly and TechTarget examines company's buying plans for IT services in 2013. Continue Reading

— ComputerWeekly

CW Buyer's Guide: Asset Management

Computer Weekly looks at how IT asset lifecycle management can help CIOs manage their organisation's technology assets. Continue Reading

— ComputerWeekly