IT management

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Oracle sets its sights on AWS as it ramps up cloud strategy

The company's full-year results show a focus on IaaS and PaaS, with investment in more efficient datacentres and co-location Continue Reading

By

• Cliff Saran, Managing Editor

Digital Leaders 100 Awards 2016 winners

In a packed room at the Hilton Park Lane, the winners of the Digital Leaders 100 Awards (DL100) were revealed Continue Reading

By

• Lis Evenstad

The true cost of running technology

Ministry of Justice digital chief Arif Harbott discusses the importance of disclosing the costs of technology – and why it makes sense to invest to avoid expensive glitches Continue Reading

By

• Arif Harbott

CW Europe: June-August 2016

In this issue of CW Europe we lead off with a look at the open data success story in France. Making data available promises organisations – particularly data rich public sector bodies – the opportunity to improve services and cut costs. France is doing just that. Read how following the appointment of its first chief data officer (CDO), France has made good progress in using open data. It now has the number four spot in the Open Data Barometer, compiled by the World Wide Web Foundation. France has also become a prominent member of the Open Government Partnership. Through its data.gouv.fr open data programme, the French government has created both economic and social benefits such as reducing transaction costs. Continue Reading

Isle of Man: From seaside getaway to tech startup hub

The Isle of Man government is stepping up efforts to position itself as the low-tax jurisdiction of choice for the startup community. But what's it like to do business there? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Hancock sets out key principles for digital transformation

Data should be a public service in its own right and the civil service need to add digital to their skillset, says Cabinet Office minister Matt Hancock Continue Reading

By

• Lis Evenstad

GE unveils the industrial internet operating system

The GE Predix platform is now positioned as an operating system to run industrial machines more efficiently Continue Reading

By

• Cliff Saran, Managing Editor

CW@50: The Great British chip invention

There is a link between the world’s first working computer and the world’s most successful chip: they are both British Continue Reading

By

• Cliff Saran, Managing Editor

The password’s the problem – lessons from the LinkedIn breach

In this week’s Computer Weekly, after millions of LinkedIn users had their data compromised, we look at the lessons to be learned from this latest data breach incident. Our buyer’s guide looks at NoSQL technologies and compares the offerings from database leaders Microsoft and Oracle. And we examine the benefits of cloud-based data analytics and how to make it work for your organisation. Read the issue now. Continue Reading

Technology key to supporting World Expo 2020 in Dubai

Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading

By

• Alicia Buller

Digital skills gap costs UK economy £63bn a year

The Science and Technology Committee says the UK is facing a digital skills crisis and calls on government to publish its Digital Strategy “without further delay” Continue Reading

By

• Lis Evenstad

CIO interview: Poli Avramidis, the General Council of the Bar

The Bar Council’s CIO is working to transform the organisation’s legacy approach to IT and turn it into a digital business Continue Reading

By

• Mark Samuels

NoSQL offerings from Microsoft and Oracle

Cloud and big data applications have led to a new wave of NoSQL data stores. We look at what Microsoft and Oracle have to offer Continue Reading

By

• Simon Bisson

Philippines government data breach is a warning to Asean region

Security is a rising concern in the Asean region, with fears fuelled by incidents such as the recent hacking incident in Manila Continue Reading

By

• Zafar Anjum

IoT security: Lack of expertise will hurt, says Bruce Schneier

Government action at national and international levels is essential for addressing IoT security issues, but the relevant expertise is lacking, according to security expert Bruce Schneier Continue Reading

By

• Warwick Ashford, Senior analyst

Staff crave positive digital leadership

While people are comfortable using digital technologies at home, the majority don’t have access to, or have a negative view of, technology at work, according to a survey Continue Reading

By

• Lis Evenstad

Unlicensed software rife among Asean computer users, says BSA

The Asean region has the highest levels of unlicensed software use, according to the 2016 Global Software Survey from the Business Software Alliance (BSA) Continue Reading

By

• Ai Lei Tao

Apple lures open source developers with Swift

In this week’s Computer Weekly, we look at Apple’s plan to woo open source developers to its Swift programming language. DevOps practitioners are warning of growing stress on IT operations staff through the growth of continuous development practices. And the CIO at high street optician Specsavers tells us why the store is a vital part of digital retailing. Read the issue now. Continue Reading

CW ANZ: June 2016

Read how scientists at a major Australian university are benefiting from the latest storage technology to help them get the most out of advanced IT already in place. More than 100 scientific teams share the sophisticated high-performance computer facilities at Monash University’s eResearch Centre in Melbourne, Australia. To help scientists get the best from the computing facilities, Monash built a state-of-the-art software-defined storage cluster using open source technologies and cost efficient hardware from Dell. Continue Reading

Growing possibilities for 3D printing

As 3D printing disrupts business and technology mandates, CIOs can gain new relevance as business enablers Continue Reading

By

• Sophia I Vargas and Michael Yamnitsky.

‘Considerable risk’ if Post Office replaced Horizon system, says chairman

Post Office chairman Tim Parker says there would be ‘considerable risk’ associated with changing its Horizon computer system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW@50: Government IT goes full circle in the space of 50 years

As Computer Weekly prepares to celebrate its 50th anniversary this September, we take a look at how government IT has changed over the years Continue Reading

By

• Lis Evenstad

Computer Weekly@50: What was happening in IT in June over the years

Significant articles published in the month of June over the last few decades from the Computer Weekly archives at The National Museum of Computing Continue Reading

By

• Cliff Saran, Managing Editor

Big data and open-source cloud technology help Gulf Air pin down customer sentiment

Big data engine that performs sentiment analysis on both Arabic and English textual data helps airline to understand and react rapidly to customer preferences Continue Reading

By

• Walé Azeez

Human error causes more data loss than malicious attacks

Stupid humans, you are the weakest link, at least according to the ICO Continue Reading

By

• Cliff Saran, Managing Editor

MPs’ private emails are routinely accessed by GCHQ

Computer Weekly investigation reveals the extent of interception of MPs’ and peers’ email communications and data Continue Reading

By

• Duncan Campbell and Bill Goodwin

My first IoT project: A guide for businesses

We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading

By

• Rene Millman

The rise of machine intelligence

In this week’s Computer Weekly, we look at how machine intelligence is becoming increasingly commoditised and available to all – and what it means for enterprise IT. After Three’s takeover of rival mobile network O2 was blocked, we look at the future for the UK’s mobile operators. And we find out about attempts to address some of the fundamental design flaws of the internet. Read the issue now. Continue Reading

Middle East CIO interview: V. Chandrasekar, Standard Chartered

The CIO of Standard Chartered bank in the Middle East tells Computer Weekly about the challenge of keeping customers happy through IT Continue Reading

By

• Alicia Buller

How to build your own IoT with Azure

Microsoft’s Azure cloud platform has gone well beyond mere virtual machines and orchestrated workflows. It can now also power internet of things applications Continue Reading

By

• Danny Bradbury

The incredible shrinking Hewlett Packard - where does it go next?

In 2011, Hewlett Packard’s annual revenue was $127bn, making it the largest technology company in the world by sales at that time – yet its market worth was a comparatively meagre $42bn. It had ... Continue Reading

By

• Bryan Glick, Editor in chief

Nordic CIO interview: Petteri Naulapää, Stockmann

CIO of Finnish-listed international retailer tells Computer Weekly about the department store’s journey towards omnichannel Continue Reading

By

• Jenny Stadigs

Healthtech brand Qardio adopts NetSuite OneWorld

Qardio, a brand offering health technology devices, wanted an ERP system to deal with billing, accounting and taxes in different regions of the world Continue Reading

By

• Clare McDonald, Business Editor

BSA warns of malware risk from unlicensed software

While piracy rates are declining, unauthorised software poses a big security risk, says the Business Software Alliance Continue Reading

By

• Cliff Saran, Managing Editor

An overview of cloud customer relationship management

Businesses are confident about buying customer relationship management (CRM) software as a cloud-based service. Computer Weekly looks at the main players Continue Reading

By

• Lindsay Clark

Digital Catapult creates open source permissions platform to track creative IP

The Digital Catapult innovation centre launches an open permissions platform to allow creatives to track where their content has been used Continue Reading

By

• Lis Evenstad

Network Collapse: Why the internet is flirting with disaster

It’s surprising the internet works at all, given the age of its core software. The question is, can we catch it before it falls over? Continue Reading

By

• Cliff Saran, Managing Editor

Data drives Leicester City FC to victory

In this week’s Computer Weekly, we find out how data analytics and wearable technology made the difference in helping Leicester City FC become the surprise winners of the Premier League. Our latest buyer’s guide looks at 3D printing and asks if it is ready for widespread enterprise use. And IT leaders tell us their strategies for successful technology sourcing. Read the issue now. Continue Reading

How 3D printing will disrupt industry worldwide

The technology is helping startups model prototypes and inventory suppliers lop millions from supply chain costs Continue Reading

By

• Danny Bradbury

CIO interview: Brad Dowden, Airswift

Recruitment firm’s new CIO wants to help the business make the most of IT and use technology to improve speed and efficiency Continue Reading

By

• Mark Samuels

Why Apple is wooing open source developers with Swift

Apple is among the most closed of tech companies, yet it is serenading open source with its Swift programming language Continue Reading

By

• Cliff Saran, Managing Editor

CW Benelux: May-July 2016

Welcome to the Computer Weekly ezine focused on the Benelux region. This quarterly publication will look at the issues facing CIOs in Belgium, the Netherlands and Luxemburg. Continue Reading

Virgin Media uses Salesforce to build omni-channel sales

Virgin Media is using Salesforce to offer a single customer view irrespective of the channel the customer uses to talk to the company Continue Reading

By

• Cliff Saran, Managing Editor

Digital inclusion charity demands government enforcement of web accessibility laws

AbilityNet claims government is "falling down on the job" by failing to act against firms that do not make their websites and services accessible to disabled users Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

ING Turkey uses digital technology to improve services and grow customer base

Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices Continue Reading

By

• Bill Goodwin, Investigations Editor

The network is the application: Why APIs are agents of change

Sun Microsystems once described the network as the computer. Today, applications are beginning to offer the real network value Continue Reading

By

• Cliff Saran, Managing Editor

Nike and BMW pilot HP Inc's first 3D printer

HP Inc rolls out its first 3D printer, with hopes that it will revolutionise manufacturing Continue Reading

By

• Cliff Saran, Managing Editor

Queen’s Speech sets out plans for Digital Economy Bill

The Queen’s Speech announced plans to make the UK a world leader in the digital economy and reiterated a commitment to making fast broadband a legal right Continue Reading

By

• Lis Evenstad

Police set for better engagement with UK tech firms

The policing lead for digital investigation and intelligence says new structures will improve engagement and collaboration between the UK tech industry and police forces Continue Reading

By

• Warwick Ashford, Senior analyst

Countdown begins to new EU data protection rules

In this week’s Computer Weekly, with the new EU data protection rules ready to become law, firms now have just two years to prepare for the stringent regulations – we assess the challenges. Manufacturing giant Rolls-Royce talks about why it moved its HR systems to the cloud and the lessons it learned. And we look back at 50 years of technology innovation in storage. Read the issue now. Continue Reading

BBC Three builds second base in Birmingham

The BBC announces plans to develop a second Birmingham-based headquarters for BBC Three Continue Reading

By

• Clare McDonald, Business Editor

Public cloud uptake rises, but Europe still lags behind the US

Okta research finds the most popular cloud applications in all regions are mail, sales and marketing, social media and document storage Continue Reading

By

• Cliff Saran, Managing Editor

10 key facts businesses need to note about the GDPR

With less than two years before the new EU data protection rules come into force, there are key areas businesses need to focus on to ensure they will be compliant Continue Reading

By

• Warwick Ashford, Senior analyst

Sainsbury’s launches software development apprenticeship in bid to up tech skills

Retailer Sainsbury’s is targeting those with and without previous technical skills to become software development apprentices Continue Reading

By

• Clare McDonald, Business Editor

CCS technology products framework to focus on quality, not cost

The Crown Commercial Service’s £4bn technology products and services framework opens up for SMEs and moves focus to quality rather than price Continue Reading

By

• Lis Evenstad

CW Nordics: May 2016

The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading

European Commission blocks Three’s takeover of O2

The European Commission has blocked the proposed takeover of UK mobile network O2 by competitor Three Continue Reading

By

• Alex Scroxton, Security Editor

Safer cycling project wins BT smart city contest

Northern Irish startup See.Sense scoops £15,000 prize in BT smart city contest after developing a connected bike light Continue Reading

By

• Alex Scroxton, Security Editor

Graph databases are making connections

In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading

CEO Natalie Ceeney to quit the Courts Service

Courts and Tribunal Service CEO Natalie Ceeney’s sudden departure raises questions on the future of digital courts Continue Reading

By

• Barbara Hewson

CIO interview: Mark Ridley, Reed.co.uk

Reed.co.uk CIO Mark Ridley is due to leave after 18 years at the company. He talks to Computer Weekly about his decision to resign, plans for the future and the remaining challenges in his current job Continue Reading

By

• Mark Samuels

Younger children more interested in technology careers than teens

Younger children are more interested in a career in technology than their older teenage counterparts who become disaffected as they grow older Continue Reading

By

• Clare McDonald, Business Editor

CW@50: From bricks to clicks – how technology has changed the shopping experience

As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading

By

• Clare McDonald, Business Editor

Swedbank boosts customer service with a virtual assistant

Nuance Nina will offer basic frontline support for online customers Continue Reading

By

• Eeva Haaramo

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

CW ASEAN: May 2016

The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading

D-Day for GDPR is 25 May 2018

The European Parliament’s official publication of the General Data Protection Regulation means it will become enforceable on 25 May 2018 Continue Reading

By

• Warwick Ashford, Senior analyst

Shell the latest multinational to insource IT offshore

Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Most Influential Women in UK IT 2016: Entrants to the Hall of Fame

Computer Weekly recognises more great women’s lifetime achievements in its Most Influential Women in UK IT Hall of Fame Continue Reading

By

• Clare McDonald, Business Editor

How high-speed rail is accelerating innovation

In this week’s Computer Weekly, we find out how HS2, the UK’s planned high-speed railway, is developing its IT from scratch and as a long-term project is also having to predict the future. We hear from DevOps experts who try to bust some of the myths around continuous software delivery. And our latest buyer’s guide analyses graph databases – the technology that links relations between datasets. Read the issue now. Continue Reading

Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Next in the digital revolution: commoditisation of processes

One of the questions most commonly asked of technology journalists is, “What’s the next big thing in tech?” It’s easy enough to answer – at the moment, you would point to emerging trends such as ... Continue Reading

By

• Bryan Glick, Editor in chief

How SNCF is using predictive analytics to keep trains running

The French rail operators has fitted internet sensors to its trains to improve maintenance and avoid breakdowns Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Alistair Duggin, head of accessibility, Government Digital Service

GDS’s head of accessibility, Alistair Duggin, aims to help government departments design digital services that are accessible to everyone Continue Reading

By

• Lis Evenstad

Essential guide to application modernisation

Tools and technologies are emerging that help IT leaders to modernise existing applications and maintain their investment in legacy systems Continue Reading

Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: From local innovations to centralisation – 50 years of healthcare IT

From broom cupboards doubling as server rooms to teleprinters and green screens, as Computer Weekly prepares to celebrate its 50th birthday, we look back at NHS innovations, pitfalls and attempts to digitise over the past five decades Continue Reading

By

• SA Mathieson

GE launches Predix-power application for the industrial internet

GE’s digital division is now a fully fledged software business with the introduction of an asset performance management system Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Janet Hughes, Gov.uk Verify programme director, GDS

As the Government Digital Service prepares to go fully live with its identity assurance service Gov.uk Verify, Computer Weekly speaks to programme director Janet Hughes Continue Reading

By

• Lis Evenstad

The high-tech travel future for Heathrow

In this week’s Computer Weekly, we talk to the CIO of Heathrow Airport, the UK’s busiest air transport hub, about future technology plans and the innovations transforming travel for passengers. We look at the opportunities for utility companies from better use of operational data analytics. And we find out how IT apprenticeship schemes are helping to bridge the digital skills gap, with a visit to Accenture’s Newcastle base. Read the issue now. Continue Reading

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

UK economy faces digital divide, CBI warns

A report from the Confederation of British Industry and tech giant IBM paints a bleak picture of UK businesses' adoption (or not) of digital technologies Continue Reading

By

• Cliff Saran, Managing Editor

BBC micro:bit Model Rocket Car Competition sparks creative interest in Stem

Microsoft and the Bloodhound Project explain how focusing on the creative side of tech helps drive children’s interest in science, technology, engineering and maths careers Continue Reading

By

• Clare McDonald, Business Editor

GCHQ told analysts to assume surveillance 'bulk data' is legal

Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers Continue Reading

By

• Alex Scroxton and Bill Goodwin

Singapore online grocer RedMart uses cloud ERP to drive growth

Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth Continue Reading

By

• Ai Lei Tao

CW Middle East – April to June 2016

The Middle East is undergoing great socio-political and economic change. While the economics of falling oil prices is driving business diversification in the region, the opening up of the Iranian economy looks set to boost demand. The IT industry is set to play a key role in the region's social and economic future. Continue Reading

Free Wi-Fi to be implemented across the NHS by 2019

By March 2018, all secondary care providers will offer free Wi-Fi to patients, with primary care following on in March 2019 Continue Reading

By

• Lis Evenstad

European Commission formally objects to Google’s Android dominance

Pre-installing Google Search and Play on devices is anti-competitive and limits consumer choice, claims EC Continue Reading

By

• Cliff Saran, Managing Editor

Hillingdon Hospitals give clinicians mobile access to care records

Hillingdon Hospitals NHS Foundation Trust builds a mobile digital care record app, giving doctors and nurses access to patient information on iPads Continue Reading

By

• Lis Evenstad

Liam Maxwell: The man who checks the homework

Former Cabinet Office minister Francis Maude used to call Liam Maxwell "the man who checks the homework". First as an advisor to Maude, then as government CTO, Maxwell was responsible for making ... Continue Reading

By

• Bryan Glick, Editor in chief

The hunters who prey on cyber criminals

In this week’s Computer Weekly, we talk to the hunters – a new breed of security expert that proactively hunts down cyber attackers before they can strike. We visit Silicon Valley to meet some of the up-and-coming startups in data analytics and business intelligence. And we hear from IT leaders about the people, process and cultural aspects of managing digital transformation. Read the issue now. Continue Reading

CIO interview: Gerard Spans, Arcadis

The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role Continue Reading

By

• Jenny Stadigs

Government CTO Liam Maxwell to leave GDS for new job as digital czar

Liam Maxwell's new role as national technology advisor will help to develop the UK's digital economy Continue Reading

By

• Bryan Glick, Editor in chief

Capgemini to build 100-strong team of blockchain specialists

The IT services firm is building a team of 100 blockchain experts as banks start to consider the technology as the future of financial services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Israeli volunteers ready their cyber defences as Anonymous affiliates attack

Every April, Israel braces itself for an onslaught from pro-Palestinian hackers, but the occupants of a small conference room in Tel Aviv stand in their way Continue Reading

By

• Niv Lilien

Universal Credit shows it is time to make all major government projects open and transparent

After four years of the Department for Work and Pensions (DWP) spending taxpayers' money on legal fees to prevent the release of key Universal Credit documents, the only surprise revealed by their ... Continue Reading

By

• Bryan Glick, Editor in chief

BBC turns micro:bit computers into IoT devices

The BBC and Nominet demonstrate a new use case for the micro:bit computer and hope to turn Britain’s schoolchildren into internet of things pioneers Continue Reading

By

• Alex Scroxton, Security Editor

Australian universities increase IT spending well above global average

Australian universities are increasing their IT spending as they improve learning and operational efficiency Continue Reading

By

• Beverley Head

NHS England shares results of trusts' digital maturity self-assessments

Data suggests Liverpool Women’s NHS Foundation Trust, Salford Royal NHS Foundation Trust and Central Manchester University Hospitals NHS Foundation Trust come out on top in NHS England’s digital maturity assessment Continue Reading

By

• Lis Evenstad