IT management

The problem of smart cities and connectivity in the UK

Only once leaders develop a framework for local economic and societal development can the “smart city” buzz can evolve into “intelligent communities” Continue Reading

By

• David Brunnen, Groupe Intellex

Google offers free cloud apps to encourage Office 365 users to ditch Microsoft

Google ups ante in ongoing war to dethrone Microsoft as the enterprise's preferred provider of cloud-based productivity tools Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Philips uses AWS and IoT to deliver healthcare in the home

Philips plans to make it easier for patients to self-monitor their health using Amazon web services (AWS) cloud and the internet of things (IoT) technologies Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

HMRC VAT rules cut cloud costs by 20% for NHS and government departments

An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How CIOs can raise their 'IT clock speed' as pressure to innovate grows

CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading

By

• Bill Goodwin, Computer Weekly

Opera chooses Workday over Oracle as it moves HR to cloud

Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading

By

• Bill Goodwin, Computer Weekly

ServiceNow powers Royal Mail multi-sourcing

As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Olivier Smith, head of IT at Sweden's Hi3G Access

The IT department at Swedish telco Hi3G is on a mission to a utopian planet, with Olivier Smith at the controls Continue Reading

By

• Jenny Stadigs

CIO interview: Martin Thell, Scandic Hotels

The CIO of major Nordic hotel chain Scandic Hotels wants to learn more about customers through technology, without being overbearing Continue Reading

By

• Jenny Stadigs

An introduction to the Microsoft Business Store

Microsoft is building a way to enable Windows 10 enterprise users get the business applications, enabling IT to deploy them centrally Continue Reading

By

• Tim Anderson

How the Consumer Rights Act will affect the digital industry

Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading

By

• Jasnoop Cheema

Ofcom regulates Amazon Instant Video

Broadcast watchdog Ofcom will regulate video-on-demand (VOD) services – such as Amazon Instant Video – although rules for VOD content differ from broadcast Continue Reading

By

• Alex Scroxton, Security Editor

Why blockchain heralds a rethink of the entire banking industry

Blockchain, the distributed ledger technology behind bitcoin, is both a threat and an opportunity for financial services – and the banks are taking it very seriously Continue Reading

By

• Bryan Glick, Editor in chief

HS2 and Crossrail site to deliver high-tech innovations

The Old Oak and Park Royal Development Corporation partners with HyperCatCity to embrace smart technologies to create “an exciting and thriving place” Continue Reading

By

• Lis Evenstad

TfL appoints 12 companies for IT systems framework

Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m Continue Reading

By

• Lis Evenstad

How easyJet uses digital to drive competitive advantage

The CIO and head of digital at easyJet tell Computer Weekly price is not the only way to gain competitive advantage in the airline industry Continue Reading

By

• Clare McDonald, Business Editor

South Manchester NHS signs up to take Allscripts EPR

University Hospital of South Manchester NHS Foundation Trust has become the latest trust in the region to choose an electronic patient record system from Allscripts Continue Reading

By

• Lis Evenstad

RBS to pilot product based on blockchain technology in 2016

Royal Bank of Scotland is among the early adopters of distributed ledger technology that could shake up the banking industry Continue Reading

By

• Bryan Glick, Editor in chief

Dell set to buy storage company EMC

Two years after his audacious bid to reinvent the company he founded by re-privatising it, Michael Dell has put in a bid for storage giant EMC Continue Reading

By

• Cliff Saran, Managing Editor

Europe's data privacy shake-up

In this week's Computer Weekly, after the European Court of Justice ruled the Safe Harbour agreement invalid, we assess the implications for transatlantic data protection. We find out why DVLA has brought its IT back in-house after a 13-year outsourcing deal. And we look at the role of IT in cutting costs in the NHS. Read the issue now. Continue Reading

EU Data Protection Regulation: What the EC legislation means for cloud providers

With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Three technologies to drive business

Emerging technologies such as 3D printers, the internet of things and APIs will deliver new business opportunities, and CIOs are in a position to drive forward these business strategies Continue Reading

By

• Cliff Saran, Managing Editor

UK digital economy needs 2.3 million digital workers by 2020

The UK will need the skills of 2.3 million digital workers by 2020 if it hopes to power the promised digital economy, according to research from O2 Continue Reading

By

• Clare McDonald, Business Editor

Gloucester City Council extends Civica IT outsourcing deal

The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract Continue Reading

By

• Lis Evenstad

Travelex rewrites its digital strategy

Travelex’s digital transformation is based on short-term wins, long-term goals and disruption, according to its chief digital officer, Sean Cornwell Continue Reading

By

• Lis Evenstad

Vodafone tells Ofcom: Time to break up BT

Mobile network operator Vodafone lends its voice to the growing clamour arguing for full structural and functional separation of Openreach from BT Continue Reading

By

• Alex Scroxton, Security Editor

Tesco decides to keep Dunnhumby after strategic review of business

Supermarket giant Tesco has scrapped plans to sell analytics arm Dunnhumby after restructuring and analysing its assets Continue Reading

By

• Clare McDonald, Business Editor

Workday seeks growth, not profit, as it expands in Europe

Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics Continue Reading

By

• Bill Goodwin, Computer Weekly

The best desktop strategy: Forget the desktop

Before licensing and rolling out an updated operating system, it may be time to revise your IT estate Continue Reading

By

• Clive Longbottom

Facebook ruling not only landmark data protection case in Europe, say experts

A landmark ruling against Slovakia-based website Weltimmo could impact the Max Schrems case against Facebook and new European data protection rules currently being finalised Continue Reading

By

• Warwick Ashford, Senior analyst

IT added to list of essential services to protect insolvent companies

Changes to legislation mean IT suppliers can no longer switch off services when a customer in financial trouble is unable to pay Continue Reading

By

• Adam Bernstein

JLab’s 2015 startups explain how the accelerator has helped them

Finalists of the John Lewis JLab accelerator explain what experience they have gained on the programme Continue Reading

By

• Clare McDonald, Business Editor

Legal documents reveal HP's failings over Autonomy

The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed Continue Reading

US diplomats warn of economic dangers of scrapping Safe Harbour Agreement

European Court of Justice confirms judgement on the future of the US Safe Harbour Agreement will be made public on 6 October Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Nationwide Building Society deploys artificial intelligence to reduce back-end complexity

Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University College London Hospital tracks patients using app

Clinicians at University College London Hospitals NHS Foundation Trust (UCLH) view patients’ pathology results and track them with an app Continue Reading

By

• Lis Evenstad

Apple's Irish datacentre build hit by possible planning permission appeal delay

A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Keeping app pirates at bay

In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading

Inside Office 2016

Microsoft has released the latest version of MS Office. The new Office 2016 is all about collaboration and teamwork Continue Reading

By

• Cliff Saran, Managing Editor

Government Digital Service readies for change as its chief Mike Bracken prepares to leave

GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

MPs launch inquiry into the UK's digital economy

Business, Innovation and Skills Committee investigation will examine the challenges facing digital industries Continue Reading

By

• Bryan Glick, Editor in chief

Labour appoints Chi Onwurah as shadow minister for digital industries

Former Labour digital government spokeswoman takes on role of shadowing digital economy minister Ed Vaizey, with Louise Haigh taking her old role Continue Reading

By

• Bryan Glick, Editor in chief

Health chief 'should be held to account' for whistleblow errors

Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk Continue Reading

By

• Julia Gregory and Bill Goodwin

Care.data chief Tim Kelsey to leave NHS England

NHS England’s digital chief will leave the organisation in December to take up a new role with Telstra Health in Australia Continue Reading

By

• Lis Evenstad

Defence minister Michael Fallon promises increased MOD spending with SMEs

Opening up the Ministry of Defence (MOD) supply chain to access SME innovation is vital to meet its technology needs, says secretary for defence Michael Fallon Continue Reading

By

• Lis Evenstad

The digitisation of Premier League football

Premier League football clubs are ramping up their digital strategies this season Continue Reading

By

• Cliff Saran, Managing Editor

Why insurer Axa is entering the retail e-commerce market

Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

By

• Mark Samuels

Case study: Philips takes agile approach to building bridges between business and IT

Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NHS trust denies bullying and intimidation of IT whistleblower

Managers were already aware of whistleblower's concerns about the accuracy of NHS Southwark's data, tribunal hears Continue Reading

By

• Bill Goodwin and Julia Gregory

Application testing costs set to rise to 40% of IT budget

Digital transformation has put software quality to the fore, resulting in CIOs spending more on quality assurance and testing Continue Reading

By

• Cliff Saran, Managing Editor

CW Europe – September 2015 edition

Find out the winners of the Computer Weekly European User Awards 2015. The awards aim to shine a light on businesses across Europe that have excelled in their approach to using technology. You can find a full list of winners in this issue and we have highlighted a few through in-depth case studies. Continue Reading

Cloudian boosts object storage HyperStore compliance features

Distributed object storage software maker Cloudian upgrades HyperStore with added granularity of data protection features that can help meet compliance requirements Continue Reading

By

• Antony Adshead, Storage Editor

High-performance computing and mainframe refresh limit server decline

IDC's market share data for server shipments shows mainframe users are running Linux on the z13, while high-performance computing (HPC) lifts x86 sales Continue Reading

By

• Cliff Saran, Managing Editor

Early plans for Universal Credit show DWP expected to complete project in two years

An early plan drawn up by the Department for Work and Pensions (DWP) for its Universal Credit scheme reveals unrealistic ambitions for the troubled project Continue Reading

By

• Bryan Glick, Editor in chief

The Data School: Former Facebook employee launches training programme for future data analysts

After working at Facebook as a data analyst, Andy Kriebel explains why he moved to the UK and launched a training programme for data scientists Continue Reading

By

• Clare McDonald, Business Editor

The importance of e-leadership in meeting digital challenges

Henley Business School identifies ICT trends that will alter the demand of e-skills, especially those needed by e-leaders Continue Reading

By

• Maks Belitski

Why Pegasystems' CEO, Alan Trefler, has learned to think smaller

Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading

By

• Bill Goodwin, Computer Weekly

Wearable technology proves its worth on the front line

In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading

CIO interview: Elisabeth Stjernstoft, Apoteket

When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading

By

• Jenny Stadigs

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

By

• Emily Dent

ICO orders Google to remove links to right to be forgotten takedowns

The Information Commissioner's Office (ICO) says Google must remove newer links that reveal the same details as previously removed links Continue Reading

Broadband Stakeholder Group to review UK net neutrality policy

The Broadband Stakeholder Group commissions an independent review into the UK’s industry-led approach to net neutrality and the open internet Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Emil Dahlin, Svevia

Svevia CIO Emil Dahlin transformed the IT of a former Swedish government organisation as it became an independent company Continue Reading

By

• Jenny Stadigs

Why GDS doesn't matter - the questions for UK digital government

The summer parliamentary recess is meant to be a quiet time for anyone writing about government matters, but for those of us following all things technology it's been an unexpectedly busy ... Continue Reading

By

• Bryan Glick, Editor in chief

CW Nordics – August 2015 Edition

5G technology from Ericsson could soon be used to improve communication and remote control operations in the mines of Sweden. A project designed to improve productivity and safety in traditionally dangerous environments is being run by Ericsson, ABB, Boliden, SICS Swedish ICT and Volvo Construction Equipment. Continue Reading

IaaS providers pin hopes on spending cut reprieve for G-Cloud 7

G-Cloud suppliers are calling on the government to step up, rather than scale back, investment in the framework as spending cuts loom Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Netflix shuts down final datacentre to go all-in on public cloud

Netflix is gearing up for the closure of its final datacentre, as it makes good on its earlier pledge to move more of its IT infrastructure to the public cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Using SAP Hana as a data warehouse

Enterprises are using SAP Hana for in-memory data marts and SAP Business Warehouse implementations that integrate with other data warehouses Continue Reading

By

• Holger Kisker

AT&T a key NSA partner in internet spying Snowden docs show

The NSA considered its relationship with AT&T to be unique and especially productive, leaked documents show Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile phone users at risk as hackers bug and track victims

An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading

By

• Ross Coulthart, 60 Minutes Australia

Interview: Government digital chief Mike Bracken – why I quit

Mike Bracken, the outgoing director of the Government Digital Service, talks exclusively to Computer Weekly about his departure from Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

Mike Bracken: I turned down an increase in GDS budget

Outgoing government digital chief says he rejected the chance of extra funding and that his platform strategy is still on the table Continue Reading

By

• Bryan Glick, Editor in chief

Hootsuite moves social media management toolkit to IBM Softlayer cloud

Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Use technology to improve NHS, say patients

Almost 70% of the population believes technology should be used in the NHS to improve patient outcomes and efficiency, says Trustmarque Continue Reading

By

• Clare McDonald, Business Editor

Case study: Open University uses Microsoft Azure to create course content clearance hub

The Open University recently scooped the award for Best Cloud Project at the CW European User Awards, and here's why Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

What role does technology play in building a diverse workforce?

WCN, UK and global Recruitment technology provider, has helped organisations around the world hire great people. One of the many areas where recruitment technology is making a major difference is ... Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Data unlocks personalised customer service

In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now. Continue Reading

What will happen to digital government when GDS chief Mike Bracken moves on?

The government’s digital chief Mike Bracken has announced he will be leaving, raising concerns over the future of digital government Continue Reading

By

• Clare McDonald, Business Editor

HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end

HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT Continue Reading

By

• Clare McDonald, Business Editor

CW Europe – August 2015

Data is a valuable thing nowadays, and more businesses are collecting it for exactly that reason. However, with the collection of data also comes concern for consumers and governments over where the data is stored and what companies will do with it. This issue of CW Europe investigates the different cultural attitudes towards data management ethics. Continue Reading

Sage Summit 2015: The move to cloud technology and the death of ERP

Accountancy software firm Sage has released new cloud-based software, highlighting the gap between the use of cloud and on-premise in the workplace and declaring a move away from traditional ERP Continue Reading

By

• Clare McDonald, Business Editor

Cyber risks hit the road

In this week's Computer Weekly, after hackers took remote control of a Jeep Cherokee, we assess the security concerns for internet-connected cars. With the growth of digital banking, is there a need for high-street branches anymore? And we examine whether email overload is hindering the UK's economic productivity. Read the issue now. Continue Reading

What next for GDS after Mike Bracken? The rumour mill begins...

Within minutes of Mike Bracken announcing his departure as the government's digital chief, Twitter was full of tributes from people in his team at the Government Digital Service (GDS), and from the ... Continue Reading

By

• Bryan Glick, Editor in chief

Read Mike Bracken's farewell email to government tech leaders

Government digital chief Mike Bracken has announced his shock departure from government, four years after taking on leadership of the Government Digital Service (GDS). There is already much ... Continue Reading

By

• Bryan Glick, Editor in chief

Government digital chief Mike Bracken announces he is leaving

GDS director Mike Bracken is leaving government, and his unexpected departure will inevitably raise questions about the future of GDS Continue Reading

By

• Bryan Glick, Editor in chief

HMRC explains plans for moving tax systems to the cloud

HM Revenue & Customs (HMRC) reveals more details of its plan to move tax systems into the cloud on its digital blog Continue Reading

By

• Clare McDonald, Business Editor

MoD shells out £1.5bn on two IT contracts

The Ministry of Defence (MoD) signs two IT contracts costing more than £1bn, which it hopes will save money over the next 10 years Continue Reading

By

• Clare McDonald, Business Editor

BT Group's first-quarter results buoyed by superfast broadband and mobile demand

BT Group's first-quarter results highlight successes in superfast broadband and mobile divisions, but analyst warns of challenging times to come Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

NHS Central Southern deploys Clarizen for collaboration

The NHS Central Southern Commissioning Support Unit has enlisted Clarizen to improve cross-group collaboration and improve efficiency Continue Reading

By

• Clare McDonald, Business Editor

Technology experts warn of dangers of artificial intelligence arms race

An open letter signed by more than 12,000 technology experts calls for a ban on artificial intelligence (AI) to manage weapons “beyond meaningful human control” Continue Reading

By

• Warwick Ashford, Senior analyst

Welcome to Windows 10

Microsoft is launching the latest version of the Windows operating system. We look at the enterprise fetauress Continue Reading

By

• Cliff Saran, Managing Editor

Taking a classic brand into the digital age

In this week's Computer Weekly, we find out how Hornby, the iconic model railway company that also owns Scalextric and Airfix, is moving these classic brands into the digital age. With the release of Windows 10, we ask if businesses should upgrade. And our buyer's guide looks at managing software-as-a-service (SaaS) providers. Read the issue now. Continue Reading

SaaS criteria to track for business outcomes

Organisations should evolve their SaaS selection criteria to focus on newer metrics that are better indicators of supplier performance Continue Reading

By

• Liz Herbert

Software project will save Ford tens of millions a year in car repair bills

Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading

By

• Bill Goodwin, Computer Weekly

IBM steps up open-source cloud commitment to developers

Big Blue has unveiled several open-source initiatives geared towards helping developers make cloud apps Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Investment in the internet of things boosts revenue for manufacturers

A TCS report reveals executives plan to increase spending on IoT initiatives to boost business Continue Reading

By

• Cliff Saran, Managing Editor

Software audits cut government IT bill by £85m in 2014/15

Annual accounts for the government purchasing agency show at least £220m in technology related savings Continue Reading

By

• Bryan Glick, Editor in chief

Information security governance maturing, says Gartner

Increasing awareness of the impact of digital business risks, coupled with high levels of publicity regarding cyber security incidents, is making IT risk a board-level issue, says Gartner Continue Reading

By

• Warwick Ashford, Senior analyst

UK considers 10-year jail sentences for online piracy

The UK government is considering new measures to increase the sanctions for criminals who infringe the rights of copyright holders for large-scale financial gain Continue Reading

By

• Warwick Ashford, Senior analyst