IT management

DWP "seriously considered" suing IT suppliers over Universal Credit failure

Institute for Government report reveals that during the 2013 “reset” of Universal Credit, the Department for Work and Pensions pointed fingers at suppliers Continue Reading

By

• Lis Evenstad

Silverstone Circuit pilots smart transport service at 2016 British MotoGP

Silverstone Circuit tests InterDigital’s oneTransport traffic flow management service at the 2016 British Grand Prix MotoGP Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: Networks replace hierarchies – how IT changed society

The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years? Continue Reading

By

• Bryan Glick, Editor in chief

Banks should avoid customer service robots for a few more years

Banking sector should not use software robots to automate customer services such as chat because consumers expect better service levels when it come to their finances Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW ANZ: Life-saving data

In this month’s CW ANZ, read how data saves lives in Australia’s hospitals. Few organisations invest heavily in IT to make sure their clients use less of their product, but that’s the battle Australia’s National Blood Authority is fighting – and winning – as it leans heavily on data and mobile technology innovations to optimise a real-time supply chain that involves most of Australia’s more than 1,300 hospitals. Continue Reading

CW ASEAN: Small businesses dive into SaaS

In this month’s CW ASEAN, we look at why companies in Southeast Asia are embracing cloud. Increasingly, companies in the region are using the cloud by putting their applications there. Why is the cloud so compelling? What is the profile of these ASEAN companies? And what is it they are choosing to shift to the cloud? Continue Reading

Blockchain and the promise of cooperative cloud storage

Blockchain technology allows distributed retention of encrypted data and is at the heart of cooperative cloud storage Continue Reading

By

• Bryan Betts, Freeform Dynamics

IoT will help ease transition to renewables, says National Grid chief

The National Grid’s chief executive, Nicola Shaw, wants to use the internet of things to balance energy demand as the UK transitions to renewable energy sources Continue Reading

By

• Alex Scroxton, Security Editor

CW@50: The next 50 years

As Computer Weekly celebrates its 50th anniversary, we look ahead to what we might be writing about in another 50 years from now Continue Reading

By

• Bryan Glick, Editor in chief

Get protected: The importance of security

It is not uncommon for computer systems to be compromised by a company’s own employees. In this week’s issue we look at the Sage data breach, which highlights the risk every organisation faces from its staff. Staff are often motivated by revenge, but sometimes internal logins can be compromised, enabling hackers to circumvent firewalls. Our CIO interview is TalkTalk’s CTO, Gary Steen, and we have a report from the Intel Developer Forum on the chipmaker’s future plans. Continue Reading

Law firms planning litigation market for GDPR

Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading

By

• Warwick Ashford, Senior analyst

London datacentre market enjoys pre-Brexit surge in demand for colocation space

CBRE's pre-Brexit look at the European datacentre market sees London reap the benefits of a surge in demand for colocation space during the second quarter Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CW@50: Bugs, blunders and bad practices

Computer Weekly’s arrival on 22 September 1966 reflected a growing global industry and the hopes for British computing Continue Reading

By

• Mike Simons

Interim Gov.uk Verify boss sets out future priorities

Jess McEvoy looks at potential for re-use of the government’s identity assurance platform in both public and private sector Continue Reading

By

• Lis Evenstad

Projected gains: Odeon and UCI cinemas adopt hybrid cloud

In this issue, we profile Odeon and UCI Cinemas Group’s use of hybrid cloud as part of a digital transformation programme aimed at enhancing customer experience and staving off competition from on-demand streaming. We also look at the summertime game of musical chairs at the Government Digital Service, and at 50 years of business software. Continue Reading

How to break up GDS without breaking up GDS

The Cabinet Office and its latest recruit – new Government Digital Service (GDS) chief Kevin Cunnington – are adamant that GDS will not be broken up. Cunnington told us so in his first blog post of ... Continue Reading

By

• Bryan Glick, Editor in chief

CW Benelux: Painting by numbers

In this issue of CW Benelux, we describe how data scientists in the Netherlands have applied technology to art. The Dutch are renowned for being creative with technology and the country has a deep history in art, boasting some of the most celebrated painters. It is therefore apt that the combined tech brains of ING, Microsoft, the Technical University of Delft and other contributors have created The Next Rembrandt, which serves as a visual showcase for big data. The new portrait in the style of Rembrandt van Rijn was put together by a combination of big data technology and 3D printing. All of Rembrandt’s 346 paintings were analysed using data analytics, making it possible to create a seemingly genuine Rembrandt image, while a 3D printer made accurate emulation of his paint patterns and textures a reality. Also in the Netherlands, we feature a case study about how The Hague is solving a bike parking headache with a mobile app. Continue Reading

GDS loses another senior exec with departure of Gov.uk Verify’s Janet Hughes

Following the departure of GDS boss Stephen Foreshew-Cain earlier this month, Gov.uk Verify director Janet Hughes has announced she’s leaving too Continue Reading

By

• Lis Evenstad

TfL’s 24-hour tube API retains app compatiblity

TfL extends its open data API to support London’s 24-hour tube service, with TfL saying the API won’t break existing apps Continue Reading

By

• Cliff Saran, Managing Editor

Barriers to UK datacentre expansion 

A TechUK survey has found that the UK tech sector’s confidence of growth over the next two years has dropped by 23 points, due to Brexit. In this week’s issue, we look at how Asian investors are pulling out of datacentre investments. According to datacentre analyst Broadgroup, these investors have been quite spooked by the Brexit vote. Read the issue now. Continue Reading

HMRC ramps up digital tax plans

HM Revenue and Customs launches six consultations on its plans to digitise the tax system and promises free software to small businesses Continue Reading

By

• Lis Evenstad

The only certainty of Brexit is uncertainty

The reality of what Brexit means is starting to sink in: no one knows for certain what will happen. Six weeks after the UK voted to leave the EU, the weak pound is already causing IT costs to rise ... Continue Reading

By

• Cliff Saran, Managing Editor

Gain insights into customer behaviour

Predictive analytics can give marketing campaigns a head start, but business stakeholders may need convincing Continue Reading

By

• Brandon Purcell

Russia competition watchdog fines Google $6.8m over Android

As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers Continue Reading

By

• Warwick Ashford, Senior analyst

Google Fiber to expand tests of gigabit-speed wireless broadband

Google Fiber plans to expand tests of wireless broadband to accelerate the roll-out of low-cost superfast internet across the US Continue Reading

By

• Warwick Ashford, Senior analyst

South East Coast Ambulance Service deploys EPR on iPads

The South East Coast Ambulance Service has implemented the Evolve electronic patient record (EPR) system from Kainos to let staff look up and enter patient data while attending emergencies Continue Reading

By

• Lis Evenstad

CW Nordics: Dealing with digital disruption

The Nordic countries are renowned for being home to thriving tech startup scenes, so it is hardly surprising that IT is a disruptive force in the region. In this quarter’s CW Nordics ezine we look more closely at how the Nordic region is being affected by technology disruption across industry sectors and how organisations are reacting to it. Continue Reading

MI5 staff repeatedly overrode data surveillance rules

Security service MI5 is responsible for 210 “clear contraventions” over five years for the way it accessed private internet and telephone data Continue Reading

By

• SA Mathieson

Will Rio’s 4G networks sink or swim?

The Rio Olympic Games are meant to be the fastest ever – not just for the athletes, but also for mobile data speeds, as users seek to upload photos and videos in real time. In this week’s Computer Weekly, we investigate how operators are working around Brazil’s patchy 4G. We also find out how Glasgow’s smart city initiatives are evolving following its Future City projects in 2014, and assess how Google and Microsoft are lining up to take on the might of Amazon Web Services. Read the issue now. Continue Reading

Artificial intelligence takes centre stage in cyber security

Artificial intelligence-led cyber security technology has been in the spotlight at two major industry conferences in Las Vegas, signalling a firm trend in cyber defence research Continue Reading

By

• Warwick Ashford, Senior analyst

How Action for Children improved IT service delivery

Children's charity Action for Children has rolled out Citrix remote access on tablets and is using ITIL to drive IT efficiencies Continue Reading

By

• Cliff Saran, Managing Editor

Singapore’s DBS Bank signs up to Amazon cloud

The latest move in the cloud journey of DBS bank in Singapore is an agreement with Amazon Web Services Continue Reading

By

• Ai Lei Tao

CW ASEAN: August 2016

In this issue of CW ASEAN, we hear from AIA’s CTO on how tech-savvy ASEAN populations are shaking up enterprise IT. Biswa Misra tells CW ASEAN about his role and the particular challenges he faces in winning customers in the young, urban and tech-savvy ASEAN nations. Continue Reading

CW ANZ: August 2016

In this month’s CW ANZ we analyse the impact of a cloud failure in Australia. More specifically how the Amazon cloud crash forced Australian enterprises to take their heads out of the sand. Also read how Australia’s Domain Group switched from an in-house datacentre to AWS Cloud. Continue Reading

Will Whitehall power struggle cripple Government Digital Service?

After losing its second leader in less than a year, does the Government Digital Service stand any chance of a successful future? Continue Reading

By

• Lis Evenstad

Giving fashion a digital makeover

In this week’s Computer Weekly, we find out how one of the UK’s biggest mail order retailers – N Brown, owner of JD Williams and Simply Be – is moving to digital. We examine the growing importance of network function virtualisation and what it means for CIOs. And a year after Microsoft turned Lync into Skype for Business, we assess how the unified communications product is faring. Read the issue now. Continue Reading

Nordic CIO interview: Liv Fiksdahl, DNB

CIO of Norwegian bank tells Computer Weekly how Indian outsourcing partners help her keep costs down and digitise the business Continue Reading

By

• Jenny Stadigs

CW@50: News in August

The National Museum of Computing has scanned in a selection of Computer Weekly’s articles from our archives Continue Reading

By

• Cliff Saran, Managing Editor

Stephen Foreshew-Cain confirms he is leaving GDS

Head of Government Digital Service is leaving after nine months in the role, to be replaced by the Department for Work and Pensions’ Kevin Cunnington Continue Reading

By

• Lis Evenstad

IT boss Mark Dearnley to leave HMRC

HMRC’s chief digital and information officer is returning to the private sector in the midst of the department’s Aspire contract exit Continue Reading

By

• Lis Evenstad

Uber plans own Google Maps amid merger with rival in China

Uber forges ahead with own digital mapping project as it cuts its losses in China by merging with local rival Didi Chuxing Continue Reading

By

• Warwick Ashford, Senior analyst

DWP director Kevin Cunnington set to take over as new head of Government Digital Service

Kevin Cunnington, currently director general for business transformation at DWP, is taking over as the new head of the Government Digital Service Continue Reading

By

• Bryan Glick, Editor in chief

No matter what happens next, GDS's long-term future is not assured

No matter what happens next for the Government Digital Service (GDS), you can assume three things will be true: 1 - The Cabinet Office will make an announcement full of praise for GDS and express ... Continue Reading

By

• Bryan Glick, Editor in chief

German digital bank Fidor acquired by French banking giant

Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Vesa Erolainen, Pöyry

Doubts were raised when Vesa Erolainen, CIO at Finnish engineering and consulting company Pöyry, outlined his IT transformation plan, but he ended up winning an award for it Continue Reading

By

• Eeva Haaramo

Revealed: The battle for GDS – how Whitehall mandarins are trying to carve up digital strategy

Insiders say senior civil servants want to break up the Government Digital Service and return IT to its previous departmental model Continue Reading

By

• Bryan Glick, Editor in chief

Six essential processes for keeping data secure

Data security is increasingly vital for organisations as the countdown begins for compliance with new rules imposed by the EU’s general data protection regulation Continue Reading

By

• Christine Andrews

UK’s top security judges struggle to assess privacy threats

Technological advancements make it difficult for the Investigatory Powers Tribunal to assess privacy threats, say the tribunal’s own judges Continue Reading

By

• Fiona O'Cleirigh

Digital Greenwich joins forces with University of Surrey for 5G smart city tests

Collaboration will investigate “smarter” ways to cope with challenges related to transport, health, energy and the built environment Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Jon Page, head of operations, BBC R&D

As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading

By

• Clare McDonald, Business Editor

Accenture to move HMRC tax system to private cloud

HMRC has awarded Accenture a contract that will run until 2020 to digitise the UK tax system Continue Reading

By

• Cliff Saran, Managing Editor

BT needs to go the extra mile, to keep the last mile

Imagine this. It’s the early years of the 20th century. While many people still get around using a horse and trap, cars have become affordable and more and more people are buying them. It’s clear ... Continue Reading

By

• Bryan Glick, Editor in chief

Date set for landmark hearing into EU-US data transfers

Irish court hearing triggered by Austrian law student Max Schrems could have huge implications for EU-US trade and the data privacy rights of millions of EU citizens Continue Reading

By

• Computer Weekly Reporters

Olympic vision: Technology on track for Rio Games

In this issue, we interview the CIO for the forthcoming Rio Olympics. The technology his team has put in place will support delegations from more than 200 countries, including 10,500 athletes. We also look at datacentre and open source security, as well as take a first look at what the new UK prime minister’s approach might be to the digital economy. Read the issue now. Continue Reading

Skills shortage and poor IT infrastructure hinder tech adoption by Asean governments

EIU report highlights governments’ desire for better use of data, including cloud access Continue Reading

By

• Ai Lei Tao

CW Middle East: July-September 2016

In this issue of CW Middle East, we look at how CIOs in the region are formulating their virtualisation strategies as organisations warm to the benefits of cloud computing. Today, virtualisation in the Middle East has gone beyond a shoddy virtual private network (VPN) installed on a desktop, to more sophisticated cloud-based technologies that are enabling a more mobile, more agile workforce. Read the issue now. Continue Reading

BBC+ app tailors content to individuals

Users of BBC app can shape their experience based on the content they want to consume Continue Reading

By

• Clare McDonald, Business Editor

Benelux CIO interview: Paul Elich, CIO at KLM

Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading

By

• Jasper Bakker

How Salesforce is encouraging people into coding

Trailhead initiative is targeting people of diverse ages and backgrounds to take up coding Continue Reading

By

• Clare McDonald, Business Editor

Building big ideas in banking

In this issue, we visit JP Morgan’s European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief Stephen Flaherty talks about how JP Morgan uses open source software and has now begun contributing to open source projects. The bank uses NoSQL and OpenStack technologies and is pushing the limits of Hadoop to power risk applications, enabling it to achieve near real-time risk analysis of a trade. Read the issue now. Continue Reading

CW@50: Women in technology – the shifting gender landscape

As Computer Weekly celebrates its 50th anniversary, we look back on the great women who have made technology as well as the IT industry possible Continue Reading

By

• Clare McDonald, Business Editor

CW@50: News in July

In this month’s selection we have an article covering the July 1969 launch of Apollo 11 and Neil Armstrong’s “one small step.” Continue Reading

By

• Cliff Saran, Managing Editor

Collaboration is essential in dispelling “deeply ingrained” gender career stereotypes

O2’s HR director Ann Pickering urges collaboration between government, schools and business to break down tech industry barriers Continue Reading

By

• Clare McDonald, Business Editor

CIO Interview: Elly Resende, CIO, Rio 2016 Olympics

As Rio de Janeiro gets ready to host the Olympics, Computer Weekly speaks to the man in charge of its IT Continue Reading

By

• Angelica Mari

Nordic CIO interview: Roland Grunéus, Intrum Justitia

Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data Continue Reading

By

• Jenny Stadigs

CIO Interview: Graeme Hackland, Williams Martini Racing

Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading

By

• Alex Scroxton, Security Editor

IBM’s Watson gets to work

In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading

Standard Chartered takes global delivery network to next level

Bank to invest $3bn in global delivery network, with particular focus on scaling up Malaysian centre Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

DWP trials blockchain technology for benefit payments

The Department for Work and Pensions (DWP) trials blockchain's distributed ledger technology, with benefit claimants using a mobile app to track welfare payments Continue Reading

By

• Lis Evenstad

Outdated IT limits retail gains from customer data

Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading

By

• Clare McDonald, Business Editor

Make fictional expense claims a thing of the past

Some executives think that travel and entertainment (T&E) expense claims are a licence to practise their creative fiction skills Continue Reading

By

• Jim Mortleman

CW@50: A history of IT outsourcing

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco UK and Ireland CEO Phil Smith steps down after 22 years

Phil Smith announces he is stepping down from the day-to-day running of Cisco’s UK and Ireland business to take up the role of chairman Continue Reading

By

• Alex Scroxton, Security Editor

New Jersey turns to technology to keep offenders out of jail

New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading

By

• Bill Goodwin, Investigations Editor

CW ASEAN: July 2016

Lessons from the Philippine government hack: In this issue we ask why a hack on the Philippine Commission on the Elections (Comelec) was allowed to happen and what organisations in Southeast Asia can learn from this breach of security. Retailers in the region are concerned – read how the theft of customer data is their biggest worry. Continue Reading

Saudi Telecom Company leads nation’s transformation agenda

Saudi Telecom Company and its technology partners support the Kingdom of Saudi Arabia’s drive into digital public services Continue Reading

By

• Edward Banda

UK's Darktrace aims to lead the way to automatic cyber security

Darktrace hopes to be a leader in the move to automated cyber security to free up security professionals to focus on business risk and innovation Continue Reading

By

• Warwick Ashford, Senior analyst

Case study: Inside JP Morgan's Glasgow developer centre

JP Morgan chief development officer Stephen Flaherty heads a team of developers in Glasgow, one of the bank's strategic hubs Continue Reading

By

• Cliff Saran, Managing Editor

Virtual reality finds fans at Reading University

Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading

By

• Alex Scroxton, Security Editor

Nordic CIO interview: Tore Burheim, University of Bergen

IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters Continue Reading

By

• Jenny Stadigs

How will UK IT adapt after Brexit?

In this week’s Computer Weekly, as the aftershocks continue from the UK’s decision to leave the European Union, we look at the implications and challenges for the UK technology community. Our latest buyer’s guide examines expense management software. And IT leaders discuss ethics in IT and debate the question – can you trust your technology? Read the issue now. Continue Reading

Facilities firm ISS picks IBM Watson IoT to manage client sites

Danish outsourcing and services firm signs new deal with IBM to use Watson’s internet of things capabilities to better manage its clients’ properties Continue Reading

By

• Alex Scroxton, Security Editor

Barclays banks on agile and DevOps to tackle competitive threats in fintech

Barclays Bank opens up about how increasing competition in the financial services sector has fuelled its 18-month, company-wide campaign to increase its use of agile and DevOps methodologies Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Lauri Love using illness as a shield against extradition, claims prosecution

Prosecution lawyer questions whether activist Lauri Love is not fit enough to stand trial in the US over hacking charges,as expert witnesses warn that US prisons are ill-equipped for people with mental health problems. Continue Reading

By

• Bill Goodwin and Fiona O'Cleirigh

Brexit: Datacentre investments set to slow as economic stability concerns hit CIOs

As the economic uncertainty around Brexit continues, CIOs may put new datacentre investments on hiatus, warns analyst Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Lauri Love may be faking mental illness claims lawyer for US

Prosecution lawyer Peter Caldwell questions whether activist Lauri Love is exaggerating mental health problems to avoid extradition to face hacking charges in the US Continue Reading

By

• Fiona O’Cleirigh and Bill Goodwin

Lauri Love suicide risk if extradited to US over hacking allegations

Westminster Magistrates’ Court hears evidence from medical experts that alleged hacker Lauri Love is at risk of suicide if extradited to the US Continue Reading

By

• Bill Goodwin and Fiona O'Cleirigh

The most influential women in IT 2016

Computer Weekly recognises 50 inspirational women who are role models for diversity and success in technology Continue Reading

Banking IT community faces uncertain Brexit future

The financial services IT community faces a period of uncertainty as finance firms reassess plans following the EU referendum result Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Brexit silver linings exist for UK technology - but they are hard to find

If there’s one thing you can credit the UK tech sector for, it’s a generally long-term view of the future. In this time of huge Brexit uncertainty, that pragmatism is perhaps the main cause for ... Continue Reading

By

• Bryan Glick, Editor in chief

Where are all the women in UK technology?

Since Computer Weekly launched its list of the most influential women in UK IT in 2011, the number of initiatives championing and encouraging women in technology has grown enormously. Through ... Continue Reading

By

• Bryan Glick, Editor in chief

Most influential women in UK IT 2016: Rising Stars

Computer Weekly reveals the judges’ choice for the 2016 most influential women in UK IT Rising Stars. Special thanks to the Salesforce Foundation for extending its support to our 2016 Rising Stars Continue Reading

By

• Clare McDonald, Business Editor

Focus on diversity, not gender, says most influential woman in UK IT 2016

The winner of Computer Weekly’s most influential woman in UK IT award, Maggie Philbin, says the IT industry should focus on wider diversity as opposed to just gender equality Continue Reading

By

• Clare McDonald, Business Editor

Computer Weekly announces the 50 most influential women in UK IT 2016

Computer Weekly announces its top 50 list of the most influential women in UK IT, including 2016 winner Maggie Philbin Continue Reading

By

• Clare McDonald, Business Editor

Most influential women in UK IT: Rising Stars 2016

Read about the judge's choice for the 2016 Computer Weekly most influential women in UK IT Rising Stars Continue Reading

By

• Clare McDonald, Business Editor

The 50 most influential women in UK IT 2016

See pictures and bios for the Computer Weekly 50 most influential women in UK IT 2016 Continue Reading

By

• Clare McDonald, Business Editor

Lower average cost of Australian data breaches is not a sign of comfort

The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading

By

• Beverley Head

CW@50: The evolution of the CIO

From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders Continue Reading

By

• Mark Samuels

Three-quarters of tech firms do not have gender diverse senior management

Research by Tech London Advocates finds that only 23% of technology companies have gender diverse teams at senior management level Continue Reading

By

• Clare McDonald, Business Editor

Euro Championship network traffic spike highlights OTT boom

The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading

By

• Alex Scroxton, Security Editor