IT management

Case study: New Look builds social media platform to extend e-commerce site

New Look has launched a social media platform to extend its e-commerce website and multi-channel offering. New Look Daily is a cloud-based customer hub that aggregates social media feeds from Twitter and Facebook and allows customers to upload photo and blog content. Continue Reading

By

• Jenny Williams, University of Gloucestershire

NHS pays £200m advance to CSC as contract renegotiation nears conclusion

The NHS has paid £200m to troubled supplier CSC as an advance while awaiting the conclusion of discussions on amendments to the controversial deal. Continue Reading

By

• Bryan Glick, Editor in chief

Government identity banks start to take shape

Here's a story that's going to run and run - and one I predict will start to make national news headlines once its significance sinks in to the consumer press. As part of its plans to create a ... Continue Reading

By

• Bryan Glick, Editor in chief

E-Skills National Skills Academy for IT launches training subscription service for SMEs

E-Skills UK's National Skills Academy for IT has set up a training subscription service aimed at small businesses and self-employed IT professionals. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Government to create market for personal identity data

The government is preparing to create a marketplace for citizens' personal data to be used for accessing online public services, according to documents that were issued to industry in preparation for the coalition's next-generation identity scheme. Continue Reading

By

• Mark Ballard

IBM celebrates 100th birthday as workers send video calling for improved conditions

International Business Machines (IBM) is celebrating its 100th birthday, founded as the Computing Tabulating Recording Corporation through a merger of four companies in 1911. Continue Reading

By

• Warwick Ashford, Senior analyst

Facebook IPO rumoured to value company at $100bn

Facebook is rumoured to be gearing up for an IPO in the first quarter of 2012, which could see the social networking site reach a valuation of $100bn (£60bn). Continue Reading

By

• Kathleen Hall, TechTarget

HP CIO Randy Mott leaves amid company management restructure

Hewlett-Packard's CIO, Randy Mott, has left the company amid an organisational restructure. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Government locked into £342m rental costs for empty FireControl premises until 2033

The government is locked into spending £342m on rent for empty premises originally intended to house the £1.4bn FiReControl project, abolished last year. Continue Reading

By

• Kathleen Hall, TechTarget

Busy Patch Tuesday sees 16 Microsoft fixes coincide with Adobe security update release

IT administrators will find their hands full this month with Microsoft planning 16 security updates to fix 34 vulnerabilities on the same day as security updates from Adobe. Continue Reading

By

• Warwick Ashford, Senior analyst

Former T-Mobile employees ordered to pay nearly £80,000 for data theft

The Chester Crown Court has ordered two former employees of UK mobile operator T-Mobile to pay a total of £73,700 after stealing and selling customer data from the company in 2008. Continue Reading

By

• Warwick Ashford, Senior analyst

Plan International moves global systems to SAP

International child welfare charity Plan International is rolling out SAP globally and in doing so is embarking on its first ever major application outsourcing project. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Open Data Center Alliance publishes IT user requirements for cloud services

The Open Data Center Alliance has published its first set of IT user requirements for cloud computing in a bid to accelerate adoption. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Top five IT finance and asset management issues

CIOs and anyone involved in IT procurement should assess the benefits of leasing and alternative financing over making capital purchases for new IT equipment, software and services. Cliff Saran looks at the options. Continue Reading

By

• Cliff Saran, Managing Editor

UK government to propose national website blocking list

The UK government is considering setting up a national blocking list of violent and unlawful websites in plans to tackle radicalisation to be unveiled by Home Secretary Theresa May. Continue Reading

By

• Warwick Ashford, Senior analyst

Outsourcing in the Ukraine: benefits and drawbacks

The Ukraine offers highly skilled IT specialists at a low cost for companies looking to develop projects within Europe. But while the honesty of its people appears to be a key selling point, problems of corruption and the possibility of social unrest remain. Continue Reading

By

• Kathleen Hall, TechTarget

Service providers battle to reduce carbon footprint as datacentres expand

IT service providers are united in their attempt to reduce carbon footprints on paper, with corporate targets to support them, but despite putting a lot of energy into the cause, their power consumption is rising, according to a major benchmarking study. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HP plans to offshore 200 DWP jobs as PCS union considers industrial action

Up to 200 IT jobs at the Department of Work and Pensions could be moved to India later this year by IT service provider HP. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Hacker group Anonymous steals 10,000 Iranian government e-mails

Hacking group Anonymous has hacked into Iranian government servers and stolen more than 10,000 e-mail messages from the Ministry of Foreign Affairs, say US reports. Continue Reading

By

• Warwick Ashford, Senior analyst

Design change management procedure in five easy steps

Clear-cut change management procedure is essential for success of any enterprise-wide IT deployment. Follow these simple steps to get it perfectly right. Continue Reading

By

• Col. Shankar Gurkha

Birmingham Council's offshore move could trigger public sector outsourcing exodus

Birmingham City Council is planning to offshore 100 jobs to India as part of an HR and IT services joint venture with Capita. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

E-mail accounts of senior US officials targeted in Chinese hack attack

Chinese hackers have accessed the accounts of hundreds of Gmail users, including senior US officials, Chinese political activists, military personnel, journalists and officials in several Asian countries, Google has said. Continue Reading

By

• Kathleen Hall, TechTarget

Case study: Nissan Saves €10 million on LEAF Battery Production

In 2010 Nissan launched the world’s first mass produced electric car available from a major manufacturer, the LEAF (Leading, Environmentally friendly, Affordable, Family car). Continue Reading

Google, Amazon, Facebook and Apple locked in platform war, says Eric Schmidt

Eric Schmidt has outlined a "gang of four" companies - Google, Amazon, Facebook and Apple - locked in a platform war. Continue Reading

By

• Kathleen Hall, TechTarget

Navigating the maze of data protection compliance

Between cloud computing, mobile devices and personal threats faced by security professionals, complying with the Data Protection Act can be a challenge. The summer edition of IT in Europe: information Security e-zine considered the question, how does an organisation know when it has done enough to comply with the law? Continue Reading

Clarion Events Extends the Life of its System i and JD Edwards environment with Magic Software

Clarion Events is one of the UK's leading exhibition and event organisers. For over 30 years Clarion Events has been creating and developing stimulating and effective exhibitions, conferences and seated events in the UK, EMEA, Asia and America. Clarion Events is implementing a new CRM system and an aggressive international growth strategy which already includes multiple subsidiaries and a steady acquisition of new businesses. Continue Reading

DWP prepares alternative to identity cards for Universal Credit

The Department for Work and Pensions (DWP) is grooming a British tech start-up to play a key role in its £2bn Universal Credit benefits system. Continue Reading

By

• Mark Ballard

CIO interview: NHS IT chief Christine Connelly on the National Programme for IT

As director general for informatics at the Department of Health, Christine Connelly has had one of the least enviable jobs in public sector IT: defending the much- maligned NHS National Programme for IT (NPfIT). But despite a fiercely critical review in a recent National Audit Office report and at a Public Accounts Committee (PAC) meeting, she told Computer Weekly she stands by the controversial £11.4bn programme. Continue Reading

By

• Kathleen Hall, TechTarget

Cross-site scripting attack on Hotmail highlights personal e-mail risk to business

A vulnerability in the Hotmail site has enabled hackers to steal an unknown number of messages from users' accounts, according to security firm Trend Micro. Continue Reading

By

• Warwick Ashford, Senior analyst

Retailers fail to meet demand for mobile loyalty schemes

Retailers are failing to meet customers' demands for mobile technology as part of loyalty scheme programmes, according to a YouGov survey. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Apple issues Max OS X update to remove fake AV MacDefender malware

Apple is to release a Mac OS X update to tackle fake antivirus software or "scareware" known as MacDefender, MacSecurity and MacProtector. Continue Reading

By

• Warwick Ashford, Senior analyst

How much do IT managers really earn?

How much do IT managers earn? These graphics from Kew Associates show the best paying sectors for IT managers, and assess how pay levels have risen over the past five years. Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: Keep Britain Tidy head of IT Rich Kavanagh on social media strategy

Keep Britain Tidy's head of ICT, Rich Kavanagh, tells Computer Weekly how the charity is successfully using social networking tools to interact with citizens and supporters. Continue Reading

By

• Angelica Mari

Demand for e-commerce skills spikes 158% as retailers expand multi-channel services

Retail sector demand for IT professionals with e-commerce skills has more than doubled in the past year. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Twitter opens London office amid Premier League footballer super-injunction storm

Microblogging site Twitter is preparing to open an office in London as it faces potential legal sanctions after users flouted a UK super-injunction granted to a Premier League footballer. Continue Reading

By

• Warwick Ashford, Senior analyst

Dell hires UK staff to grow enterprise services

Dell plans to hire more UK staff for its enterprise services division by the end of June 2011. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Cabinet Office names ex-Guardian head Mike Bracken as director of digital

The Guardian's former head of digital Mike Bracken has been appointed the government's director of digital at the Cabinet Office. Continue Reading

By

• Kathleen Hall, TechTarget

Microsoft attempts to cement Azure values at TechEd Atlanta

"Cloud Power Delivered" is the subtitle of this year's Microsoft TechEd conference, held in Atlanta and attended by around 10,000 IT professionals and developers. Tim Anderson reports from the event. Continue Reading

By

• Tim Anderson

Is the NHS National Programme for IT terminally ill?

A damning report from the National Audit Office (NAO) has revealed the woeful state of the NHS National Programme for IT (NPfIT), nine years after the hugely ambitious project was launched. Continue Reading

By

• Kathleen Hall, TechTarget

Cognizant steps up business consultancy push in Europe

Cognizant is searching for someone to run its business consultancy operation in Europe as it attempts to emulate the growth rates of its IT services business. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dell posts 177% profit boost after increasing enterprise sales

Dell has boosted profits by 177% since last year after increasing sales to enterprise customers. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Future of NHS National Programme for IT in critical condition following NAO report

The remaining NHS National Programme for IT could be scrapped entirely, as the project's aim to deliver electronic records for every patient has fallen far below expectations, according to a National Audit Office report. Continue Reading

By

• Kathleen Hall, TechTarget

Government vigilance steps up after George Osborne reveals extent of cyber attacks

Security experts have called for UK government departments to be vigilant after chancellor George Osborne revealed that 20,000 e-mails are sent by hostile intelligence agencies to the UK government each month. Continue Reading

By

• Warwick Ashford, Senior analyst

IBM qualification courses rolled out in Scottish universities

IBM has introduced qualification courses for its Power systems and System z mainframes throughout Scottish universities and colleges. Continue Reading

Multinationals show growing interest in cloud computing, survey reveals

Multinational corporations have significantly increased their take-up of cloud services over the past year, research by analyst firm Ovum reveals. Continue Reading

By

• Bill Goodwin, Computer Weekly

The Guardian restructures IT department as digital director steps down

The Guardian is merging its technology development and product management functions to create a new digital development department. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Banks create roadmap for IT outsourcing

Stability is returning after the recent economic meltdown and banks are leading the way with a new approach to IT outsourcing which could become a roadmap for other sectors to follow. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

US Attorney General Eric Holder dashes hope of UK trial for hacker Gary McKinnon

US authorities are still insisting that self-confessed UK hacker, Gary McKinnon, face a US court, despite ongoing efforts to have the trial in the UK. Continue Reading

By

• Warwick Ashford, Senior analyst

White House proposes cyber network security legislation

The White House has proposed cyber security legislation to protect the US government and private computer systems from millions of daily cyber attacks. Continue Reading

By

• Warwick Ashford, Senior analyst

Analysis: Will Android dominance increase IT security threats for business?

The Android Market is forecast to become the world's biggest mobile content platform by August 2011, according to research by mobile application research firm Distimo. Continue Reading

By

• Warwick Ashford, Senior analyst

MPs told of flawed Oracle iSupplier project at Department of Work and Pensions

A flawed implementation of Oracle iSupplier at the Department of Work and Pensions has been highlighted in written evidence to MPs. Continue Reading

By

• Cliff Saran, Managing Editor

BT to become a public sector network service provider

BT Wholesale is set to become a key supplier to Government Conveyance Network services which will interconnect the Cabinet Office's Public Sector Network services. Continue Reading

By

• Cliff Saran, Managing Editor

Outsourcing contracts cost businesses more than expected, finds Lieberman survey

Most IT outsourcing contracts turn out more expensive for businesses than were initially anticipated. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Carphone Warehouse founder hailed as UK's first digital billionaire

Charles Dunstone, the man who started Carphone Warehouse, was named as the UK's first digital billionaire by the 2011 Sunday Times rich list. Continue Reading

By

• Angelica Mari

Hackers plan third attack on Sony

Hackers are planning a third attack on Sony in retaliation for its handling of the PlayStation Network and Online Entertainment services data breaches, according to US reports. Continue Reading

By

• Warwick Ashford, Senior analyst

What cloud risks should business consider after Amazon's EC2 outage?

Amazon's recent outage has raised questions over the reliability of cloud services. If Amazon, with its global reach, cannot get IT right, how can CIOs expect other operators to cope? Jenny Williams investigates. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Capita integrates hospital IT for Maidstone and Tunbridge Wells NHS Trust Pembury site

Capita has installed an integrated IT system to support an NHS Trust's move from two to one hospital. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Seven steps to successful negotiation for IT buyers

Nigel Owen of training consultancy Huthwaite International provides some key tips for benefiting both seller and buyer when negotiating a sale or purchase. Continue Reading

By

• Nigel Owen

Case study: Examples and Results from the Hotel, Online, Retail, and Consumer Products Industries

A popular lodging company, with several thousand locations around the world, needed to improve the conversion rate for booking rooms on its own Web site vs. on online travel agency sites. Web-savvy customers, searching for the best deals, were finding and booking lower rates on the online travel agency sites. That resulted in the lodging company needing to pay substantial fees to those sites. Over time, customers became educated to book on the third-party intermediary sites, not on the company’s site. Continue Reading

IT professionals willing to sacrifice cash for more time off

IT professionals are increasingly attracted to the prospect of a shorter working week and are prepared to sacrifice thousands of pounds to get it. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Millions apply for Olympic tickets despite site crash

Around 20 million last-minute ticket applications were made for the London 2012 Olympics despite a surge in demand causing the website to crash. Continue Reading

By

• Kathleen Hall, TechTarget

MoD spends £6.6m on mobile phones

The Ministry of Defence spent £6.6m on mobile phones and contract charges for ministers, members of the armed forces and civil servants last year. Continue Reading

By

• Kathleen Hall, TechTarget

HSBC Insurance works with IBM to solve Solvency II

HSBC Insurance in the UK is using IBM Global Services to support its European Solvency... Continue Reading

By

• Cliff Saran, Managing Editor

Technology boosts savings at WHSmith

Retailer WHSmith says it has delivered savings thanks to IT improvements and tight cost management. Continue Reading

By

• Angelica Mari

Global cloud market to reach $240bn by 2020

The global cloud market is set to explode in the next 10 years, growing from $40.7bn in 2011 to more than $241bn in 2020, according to Forrester Research. Continue Reading

By

• Kathleen Hall, TechTarget

Implement job rotation for team motivation, productivity

Indian CXOs are increasingly experimenting with job rotation for team motivation and productivity. Find out why job rotation helps, and how M&M practices it. Continue Reading

By

• VS Parthasarthy

Making your PC fleet green

Planning for your computer fleet to satisfy the increasing need for environmental friendliness isn't as tough as it sounds. Here are five things CIOs can do. Continue Reading

By

• Anthony Caruana

5 non-monetary rewards for your IT teams

Non-monetary rewards are an effective way to motivate employees. Learn five non-monetary rewards that CIOs can make use of to motivate their teams. Continue Reading

By

• Arun Gupta, Cipla

Data champion: Decoding role and responsibilities

Data champion is the new buzz word. As companies invest in BI and DW, a data champion is becoming important to ensure returns on these investments. Continue Reading

By

• Preetham Shankar

UK IT staff increasingly seeking work abroad

The majority of UK IT professionals would consider migrating abroad to pursue higher quality work and salaries, a recruitment firm warns. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Infosec 2011: APT attacks a real threat to business, says security panel

Advanced Persistent Threats are a reality and cannot be dismissed as a myth or media hype, according to a panel of experts debating the top threats at Infosecurity Europe 2011 in London. Continue Reading

By

• Warwick Ashford, Senior analyst

Infosec 2011: Policy is only way to deal with social media, say security professionals

The best and only way organisations can deal with the use of social media is through robust policies and user aware campaigns Continue Reading

By

• Warwick Ashford, Senior analyst

Infosec 2011: Cisco announces new tools for securing the mobile enterprise

Cisco has introduced new security products to its Borderless Networks portfolio to help IT departments manage mobile devices, changing workforce habits and the impact of video on the network. Continue Reading

By

• Warwick Ashford, Senior analyst

Growth of NFC to drive overhaul of Chip and PIN equipment

The growth of near-field communication (NFC) in the UK will drive the replacement of retailers' Chip and PIN point of sale (PoS) equipment, according to an analyst. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Case study: Bell Canada rings up big revenues with Infor CRM

Bell Mobility, a division of Bell Canada Enterprises, implemented an Infor customer relationship management solution, Interaction Advisor, and worked with Infor to transform Bell Mobility’s two call centers - with a combined 550 customer service representatives (CSRs) - into selling centers. Continue Reading

The start of an era

The article below is the editorial leader column from the last ever printed issue of Computer Weekly magazine. If you like nostalgia, you may want to treasure the magazine you hold in your hands ... Continue Reading

By

• Bryan Glick, Editor in chief

Computer Weekly marks the end of an era as a new one begins

The first issue of Computer Weekly magazine in 1966 marked the start of an era in the UK IT industry - the first ever weekly technology publication. This is the story of how it all began. Continue Reading

By

• Cliff Saran, Managing Editor

Declining PC market threatened by tablet popularity

The PC market has continued to decline after delays in refresh cycles and increased purchases of tablet devices, according to research. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Forrester Research: Marketing is an IT spending blackhole

Analyst Forrester Research is holding a roundtable meeting to bring together chief marketing officers and chief information officers, in a bid to bridge the divide between IT and marketing departments. Continue Reading

By

• Cliff Saran, Managing Editor

Building an Olympics network

Preparation is clearly the key to Olympic success, as players on 27 July 2012 will see years of finely honed practice condensed into one gruelling fortnight Continue Reading

By

• Kathleen Hall, TechTarget

Infosec 2011: Charity sector shows the way to balance budget and security

Tackling security project by project is an effective way of securing data on a limited budget, says Matt Holland, head of information security at children's charity NSPCC. Continue Reading

By

• Warwick Ashford, Senior analyst

Developer renews court battle to claim 50% of Facebook

A New York developer has renewed his court battle in claiming at least a 50% share of Facebook almost a year after his first attempt stalled. Continue Reading

By

• Warwick Ashford, Senior analyst

Tesco uses customer data to stride ahead of competition

Fresh insights from customer data allowed Tesco to meet consumers' needs faster and more accurately, growing Tesco's market capitalisation 10-fold in eight years while its chief competitors' market value fell, the retailer's former CEO Sir Terry Leahy said on Tuesday. Continue Reading

By

• Ian Grant

ICO slams Cabinet Office and MoD for slow FOI responses

The Information Commissioner's Office (ICO) has criticised the Cabinet Office and the Ministry of Defence for failing to reduce the time they take to respond to Freedom of Information (FOI) requests. Continue Reading

By

• Kathleen Hall, TechTarget

Infosec 2011: Compliance the biggest security juggernaut, says security expert

The biggest security compliance juggernaut for businesses is concentrating on achieving compliance rather than changing they way they work, says Des Ward, president of the Cloud Security Alliance UK and Ireland chapter. Continue Reading

By

• Warwick Ashford, Senior analyst

Manageability issues impede adoption of virtualisation

Virtual infrastructure management challenges are hindering the adoption of virtualisation within businesses, according to research. Continue Reading

By

• Jenny Williams, University of Gloucestershire

Copyright holders formulate ISP piracy website blocking scheme

Copyright holders are urging UK internet service providers to block illegal file-sharing sites. Continue Reading

By

• Warwick Ashford, Senior analyst

CIOs need IT governance rethink

CIOs will need to rethink their IT governance policies as employees turn to social media tools to collaborate at work, according to research from analyst group Gartner. Continue Reading

By

• Bill Goodwin, Computer Weekly

Motivated, information security policye-aware employees are the best defence

Keeping employees motivated is the best way to ensure you have satisfied customers, and if it is an employee's responsibility to keep the customers happy,...

 Continue Reading

By

• Chris Parker

In 1966 England won the World Cup and Computer Weekly launched the world's first weekly IT newspaper

After 45 years in print, Computer Weekly, the award-winning title for senior IT decision-makers, is to become a 100% online publication. Here is a celebration of 45 years in print. Continue Reading

By

• Cliff Saran, Managing Editor

Sophisticated cyber thieves behind Epsilon data breach, says parent company

US marketing firm Epsilon was hit by one of the biggest data thefts to date, the work of highly sophisticated cyber thieves, says parent company Alliance... Continue Reading

By

• Warwick Ashford, Senior analyst

Dell set to unveil cloud plans

Dell is due to make a global announcement later today, where it is expected to unveil its plans for cloud computing. Continue Reading

By

• Cliff Saran, Managing Editor

Sex offence technology helps business avoid legal liability

Technology that cross references image hash codes against child sexual abuse material will help businesses avoid legal liability. Continue Reading

By

• Warwick Ashford, Senior analyst

City of York falls foul of data protection act following printer mix-up

The City of York Council has fallen foul of the Data Protection Act after having accidentally disclosed personal data following a printer mix-up. Continue Reading

By

• Kathleen Hall, TechTarget

Immigration cap will not stem flow of IT workers to UK on ICT visas

The immigration cap, which comes into force on 6 April 2011, will have little effect on the number of economic migrants entering the UK because businesses can continue to use the uncapped Intra Company Transfer (ICT) scheme to access skills, according to Migration Watch. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

RSA discloses phishing-attack data breach details

RSA, the security division of EMC, has revealed the firm's data breach in mid March was the result of a spear phishing attack. The spear phishing attack exploited an Adobe Flash vulnerability that was unpatched at the time. Continue Reading

By

• Warwick Ashford, Senior analyst

The power of ICT and its multiplier effect

Meet Michael Hedley, National Policy Manager for the Australian Information Industry Association (AIIA). Continue Reading

By

• Merri Mack

CSC to acquire troubled NHS supplier iSoft

IT services giant CSC has agreed to acquire troubled healthcare software firm iSoft after the latter suspended shares and put itself up for sale last week. Continue Reading

By

• Kathleen Hall, TechTarget

Sex discrimination rife in IT, says report

Gender discrimination against women is rife in the IT sector, a report says. Continue Reading

By

• Ian Grant

Exclusive interview: Deputy government CIO Bill McCluggage on the new government IT strategy

Bill McCluggage, deputy government CIO, talks exclusively to Computer Weekly about the changes in the government's new IT strategy. Continue Reading

By

• Kathleen Hall, TechTarget