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8 November 2016

The march of the robot workers

In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.

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Features in this issue

AI set to replace traditional IT administrators
by Cliff Saran
Demand for higher levels of availability will lead to increased use of automation. Over time, many IT roles will be taken over by intelligent algorithms
Interview: How Swedish bank prepared robot for customer services
by Karl Flinders
SEB bank is currently integrating artificial intelligence into its customer services channels, following an internal trial of the technology
How to beat Oracle licence audits
by Robin Fry
An eight-step guide to tame the Oracle auditors. Don't take the bait...

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The march of the robot workers

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