Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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				News
					03 Nov 2025
					
									
										
									
								CrowdStrike: Europe second only to North America for cyber attacks
Europe faces rising cyber threats from criminals and nation-states, according to CrowdStrike. Ransomware attacks now take just 24 hours, with 22% of global victims being European Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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				News
					03 Nov 2025
						
										
									
								How Zoom is approaching agentic AI
Zoom CTO Xuedong Huang explains how AI Companion 3.0’s agentic AI capabilities can help turn conversations into completed actions using long-term memory and deep reasoning Continue Reading
By- Aaron Tan, Informa TechTarget
 
 
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                News
                30 Aug 2018
                
                                    
                                Blockchain gains foothold in Australia
A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted Continue Reading
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                News
                29 Aug 2018
                
                                    
                                IT leaders at a crossroads as they grapple with digital technology
CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                News
                29 Aug 2018
                
                                    
                                Heineken and Oracle create chatbot helper for polo events
Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019 Continue Reading
By- Clare McDonald, Business Editor
 
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                News
                23 Aug 2018
                
                                    
                                No Deal Brexit papers warn of stark future for UK tech
The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading
By- Alex Scroxton, Security Editor
 
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                News
                23 Aug 2018
                
                                    
                                KT shows off 5G’s potential at Asian Games
The South Korean telecoms bigwig is showcasing a host of 5G applications at the Asian Games in the run up to the commercial launch of its 5G network next year Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                E-Zine
                23 Aug 2018
                
                            
                            CW Nordics: Sweden eyes geo-fencing to protect against terror attacks
Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading
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                News
                22 Aug 2018
                
                                    
                                Candy Crush maker King in Hadoop cluster move to Google Cloud
Online gaming firm is moving its massive big data analytics store off-premise and into the Google Cloud Platform Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                News
                22 Aug 2018
                
                                    
                                How Imperial Brands is taking control of its software licences
Central control gives the tobacco company the data required to manage software licences and ensure it pays only for the assets it needs Continue Reading
By- Cliff Saran, Managing Editor
 
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                Blog Post
                21 Aug 2018
                
                            
                            Tech startups can be the creation of anyone intimate with a business challenge
The creation of tech startup Trint by a journalist brings home the importance of intimacy with a business problem Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                20 Aug 2018
                
                                    
                                Job losses caused by artificial intelligence will dwarf those of Victorian revolution
The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                Feature
                17 Aug 2018
                
                                    
                                Nigel Shadbolt on why the UK is well placed to lead on the ethics of AI
Nigel Shadbolt, principal of Jesus College, Oxford and co-founder of the Open Data Institute, underscores the ethics of artificial intelligence, and says it will shape the naked ape as tools always have Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                17 Aug 2018
                
                                    
                                Office 365 outage: Sign-in issues blight users across Europe and the US
Microsoft claims to have resolved a “subscription activation” issue that left Office 365 users unable to access its services yesterday Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                News
                17 Aug 2018
                
                                    
                                CIOs being welcomed back to marketing
The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems Continue Reading
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                News
                16 Aug 2018
                
                                    
                                Lidl dumps €500m SAP project
Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work Continue Reading
By- Cliff Saran, Managing Editor
 
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                E-Zine
                15 Aug 2018
                
                            
                            CW ASEAN: Preparing for 5G
As telcos gear up to roll out the first 5G networks, enterprises are keen to see how they can take advantage of faster 5G connectivity to support a broad range of applications, from the internet-of-things to high-fidelity remote applications. In this edition of CW ASEAN, we look at how telcos and enterprises are readying themselves for 5G and the opportunities presented by the new technology. Read the issue now. Continue Reading
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                News
                14 Aug 2018
                
                                    
                                How Unit4 punches above its weight in APAC
The supplier of enterprise resource planning software is giving users the ability to tweak its software easily without the need for consultants, turning the traditional enterprise software business model on its head Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                Feature
                13 Aug 2018
                
                                    
                                Servitisation: What it is and how it can transform companies
The idea that every product-based company needs to put service first is a radical shift in how businesses organise themselves. Is it more than rhetoric? Continue Reading
By- Marc Ambasna-Jones
 
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                News
                09 Aug 2018
                
                                    
                                Rentokil robot Trevor kills off mundane processes
Pest control firm has deployed artificial intelligence robots to take out manual processes and progress its learning organisation approach Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                E-Zine
                09 Aug 2018
                
                            
                            CW Benelux: Netherlands to experiment with self-driving trains
In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
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                E-Zine
                07 Aug 2018
                
                            
                            How digital is driving golf to the connected course
In this week’s Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Dame Stephanie ‘Steve’ Shirley discusses IT talent, diversity in tech and Brexit fears. And we assess the offerings of four of the biggest cloud storage providers, AWS, Azure, Google and IBM. Read the issue now. Continue Reading
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                News
                31 Jul 2018
                
                                    
                                Briton ran pro-Kremlin disinformation campaign that helped Trump deny Russian links
A British IT manager and former hacker from Darlington ran a disinformation campaign that duped former US intelligence agents and provided Donald Trump with manufactured “evidence” to deny that Russia interfered with the US election Continue Reading
By- Duncan Campbell , 2QQ Ltd, Sussex University
 
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                News
                26 Jul 2018
                
                                    
                                Google brings machine learning data processing to IoT edge environments
Google is expanding its internet of things data processing offering by extending the ability for enterprises to carry out machine learning tasks in edge environments Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                E-Zine
                24 Jul 2018
                
                            
                            Building intelligent aircraft engines with AI and analytics
In this week’s Computer Weekly, we talk to UK manufacturer Rolls-Royce about using artificial intelligence, sensor technology and data analytics to build intelligent aircraft engines. Our latest buyer’s guide examines the next generation of desktop IT. And we ask whether a court ruling in Chile could lead to a worldwide change in Oracle’s software licensing practices. Read the issue now. Continue Reading
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                News
                23 Jul 2018
                
                                    
                                IBM results leave Watson thinking
Artificial intelligence is at the heart of IBM's long-term strategy, yet its cognitive solutions business experienced a slight decline. Oh dear, Watson Continue Reading
By- Cliff Saran, Managing Editor
 
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                Podcast
                20 Jul 2018
                
                            
                            At OpenText Enterprise World, security and AI take center stage
OpenText unveiled its new application, OT2, at OpenText Enterprise World 2018, while also touting the importance of security. That and more are discussed on the latest episode of the Pipeline podcast. Continue Reading
By- Jesse Scardina, News Writer
 
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                News
                20 Jul 2018
                
                                    
                                Cloud sales stoke Microsoft’s strong growth
Microsoft says cloud-based Office products made a huge contribution to sales growth Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                19 Jul 2018
                
                                    
                                SAP Q2 2018: Cloud revenue shows momentum, 600 more S/4 customers
SAP’s second-quarter results show cloud revenue now at one-fifth of total, indicating momentum. S/4 Hana customers now number 8,900 Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                Feature
                13 Jul 2018
                
                                    
                                Guinness World Records bets on Office 365 and AWS to boost business expansion
Rob Howe, director of IT at Guinness World Records, opens up about how cloud is supporting the organisation’s ongoing push to diversify its business Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                E-Zine
                12 Jul 2018
                
                            
                            CW Middle East: Can Saudi Arabia build the Silicon Valley of the Middle East?
In April this year, Saudi Arabia’s crown prince Mohammed Bin Salman visited Silicon Valley in the US to meet tech giants such as Apple and Amazon in its efforts to fast-forward the kingdom’s technology capabilities. Read about its lofty ambitions. Also in this issue, read how demand for skilled IT professionals is increasing rapidly in the Middle East, which is facing a talent crunch. Meanwhile, Gulf Cooperation Council smart city initiatives are gathering momentum. Continue Reading
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                News
                11 Jul 2018
                
                                    
                                Oracle’s deal with Chile should go global
UK Oracle users may eventually see the ripple effect of a court ruling in a country almost 7,500 miles away Continue Reading
By- Cliff Saran, Managing Editor
 
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                Opinion
                11 Jul 2018
                
                                    
                                Mind your drone business
Amazon is just the tip of the iceberg – companies are pouring hundreds of millions into the development of commercial drones Continue Reading
By- Joe Austin , Livingstone
 
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                E-Zine
                10 Jul 2018
                
                            
                            Tackling the digital identity problem
In this week’s Computer Weekly, as UK government attempts to create a digital identity standard flounder, we examine progress on establishing the online ID system the digital economy needs. Barclays Bank talks about its move to DevOps and public cloud with Amazon Web Services. And we find out how using AI and chatbots could help improve IT service management. Read the issue now. Continue Reading
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                Feature
                05 Jul 2018
                
                                    
                                DevOps done right: Securing grassroots support for a top-down DevOps enterprise push
As more and more enterprises rush to join the DevOps movement, practitioners share details of how they secured grassroots support for their senior leadership team's top-down agile adoption mandates Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                News
                04 Jul 2018
                
                                    
                                Singapore company turns to blockchain to improve food security
SMC Nutrition is using a blockchain distributed ledger developed by a Singapore-based company to gain visibility across its supply chain and ensure food security Continue Reading
By- Kimberly Chua
 
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                E-Zine
                03 Jul 2018
                
                            
                            Future-proofing Gatwick Airport’s networks
In this week’s Computer Weekly, we go behind the scenes at London Gatwick Airport and talk to its CIO about a critical network upgrade to support passenger growth. Our latest buyer’s guide examines automation and intelligent systems management. And we assess and compare the latest technologies for boosting storage performance. Read the issue now. Continue Reading
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                News
                02 Jul 2018
                
                                    
                                Case study: Logistics firm GWC moves from paper to digital HR in three months
Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                News
                02 Jul 2018
                
                                    
                                Singapore’s Fullerton Health gears up for the cloud
Private healthcare service provider Fullerton Health is moving business applications to Microsoft’s cloud services before rolling out data analytics and artificial intelligence to enhance operations and patient care Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                Feature
                28 Jun 2018
                
                                    
                                Manufacturers, technology and the fourth industrial revolution
A look at some of the innovations and technology investment focus areas for today’s manufacturing industry Continue Reading
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                Feature
                27 Jun 2018
                
                                    
                                AppExchange in Salesforce a slam-dunk for Detroit Pistons' workflow
The Detroit Pistons needed help getting the most out of Salesforce, so they turned to AppExchange -- although the abundance of choices is sometimes a challenge. Continue Reading
By- Jesse Scardina, News Writer
 
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                News
                27 Jun 2018
                
                                    
                                HSBC puts humanoid in New York branch
HSBC has put its first humanoid member of staff into a branch role in New York City Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                Tip
                26 Jun 2018
                
                                    
                                How to avoid wasting time in a mobile app development project
A tedious, drawn-out app development process can frustrate everyone involved. Follow these five tips and tricks to ensure that developers don't waste time. Continue Reading
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                News
                25 Jun 2018
                
                                    
                                SAP outlines approach to data management
Through its Hana Data Management Suite, SAP hopes to alleviate the challenges of managing data amid growing data security needs in an increasingly hybrid IT landscape Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                News
                22 Jun 2018
                
                                    
                                IBM early findings on disastrous TSB core banking system migration released
Report released by Treasury Committee criticises lack of rigour in preparation for core banking system migration, but TSB says report’s content is out of date Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                21 Jun 2018
                
                                    
                                CDO interview: Andrei Belevtsev, Gazprom Neft
Russian oil giant will harness the latest technologies right across its business, says chief digital officer Continue Reading
By- Vladimir Kozlov
 
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                E-Zine
                20 Jun 2018
                
                            
                            CW ASEAN: Banking on buckets of data
Organizations across ASEAN are starting to turn to object storage due to the explosive growth of data from new sources such as sensors, mobile apps and social media. In this month’s edition of CW ASEAN, we look at how enterprises have benefitted from object storage, the roadblocks to wider adoption and the future of the technology in an increasingly software-defined world. Continue Reading
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                E-Zine
                20 Jun 2018
                
                            
                            CW ANZ: Object storage hits a sweet spot
Enterprises in Australia are only getting started on object storage, which does away with the traditional file directories, making it easier to access and move data in a heterogeneous IT environment. In this issue of CW ANZ, we look at how Australian companies are dipping their toes into object storage, the challenges they are facing and the state of the market. Read the issue now. Continue Reading
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                News
                20 Jun 2018
                
                                    
                                Teradata sues SAP over Hana for stealing trade secrets
Data warehousing supplier Teradata is suing SAP in a Californian court for stealing trade secrets, copyright infringement and antitrust violations Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                20 Jun 2018
                
                                    
                                Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                20 Jun 2018
                
                                    
                                Oracle full-year results show 6% growth, but cloud revenue opaque?
Oracle’s full-year results for 2017-18 reveal total revenue of $39.8bn, up 6%, but reporting of cloud with on-premise revenue under “bring your own licence” policy has raised qualm over cloud weakness obfuscation Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                20 Jun 2018
                
                                    
                                More APAC consumer goods firms expected to adopt blockchain
The adoption of blockchain technology is likely to increase in the consumer goods industry as more businesses use the technology to address fraud and improve supply chain management Continue Reading
By- Kimberly Chua
 
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                News
                20 Jun 2018
                
                                    
                                Chief data officers go to summer school
Authors of the “Chief data officer’s playbook”, Caroline Carruthers and Peter Jackson, are running a summer school, supported by data governance software supplier Collibra Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                E-Zine
                19 Jun 2018
                
                            
                            Microsoft becomes devoted to open source developers
In this week’s Computer Weekly, after Microsoft’s recent acquisition of GitHub, we examine the software giant’s tools for embracing open source developers. Secretary of state for digital, culture, media and sport Matt Hancock talks about growing the UK digital economy and supporting the tech sector. And we look at SAP’s next steps for its “intelligent enterprise” strategy. Read the issue now. Continue Reading
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                News
                14 Jun 2018
                
                                    
                                Government Geospatial Commission opens up OS MasterMap data
The Geospatial Commission, announced by chancellor Philip Hammond in his 2017 Autumn Budget, has opened up some Ordnance Survey MasterMap data to boost small businesses Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                E-Zine
                14 Jun 2018
                
                            
                            CW Europe: Lufthansa’s HR IT project takes off
Lufthansa says it is confident of landing a company-wide HR IT project after having to go back to the drawing board. Also in this issue, read about the ComputerWeekly/TechTarget IT Priorities survey’s findings that many European technology leaders are expecting to increase IT spending through 2018, and how a major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses. Continue Reading
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                E-Zine
                12 Jun 2018
                
                            
                            How National Geographic uses tech to captivate its audience
In this week’s Computer Weekly, we find out how the world-famous National Geographic magazine is adapting to the digital age and using technology to better engage its audience. We ask what Microsoft’s $7.6bn acquisition of GitHub means for the open source community. And our latest buyer’s guide looks at the trends in developer tools. Read the issue now. Continue Reading
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                News
                11 Jun 2018
                
                                    
                                London wants to show it’s open for business in Tech Week 2018
London Tech Week 2018 kicks off with attracting young people into tech a key theme Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                07 Jun 2018
                
                                    
                                IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                News
                06 Jun 2018
                
                                    
                                What SAP C/4 Hana means for the APAC enterprises
The cloud-based CRM suite could find takers, but it may not be enticing enough for Salesforce.com CRM customers that also run SAP’s ERP software to make the switch Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                News
                06 Jun 2018
                
                                    
                                Sapphire 2018: SAP will take over CRM market, says McDermott
SAP’s chief executive Bill McDermott tells 2018 Sapphire conference the supplier will storm the CRM market with its C/4 Hana business applications suite Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                Opinion
                05 Jun 2018
                
                                    
                                Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
By- Shamus Rae, KPMG
 
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                News
                05 Jun 2018
                
                                    
                                Australia’s chief scientist calls for AI regulations
The proposal would require companies to apply for a trustmark so they know from the outset how their AI is expected to behave Continue Reading
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                E-Zine
                05 Jun 2018
                
                            
                            The bumpy ride to digital transformation
In this week’s Computer Weekly, we look at the lessons to be learned from General Electric’s bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now. Continue Reading
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                News
                04 Jun 2018
                
                                    
                                Subpostmasters told to expect decision on alleged unfair prosecutions in August
The Criminal Courts Review Commission is expected to announce the findings of an investigation into alleged unfair subpostmaster prosecutions in August Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                Feature
                01 Jun 2018
                
                                    
                                WD-40 oils sales and finance processes in Europe with Epicor
WD-40 has automated its business processes with Epicor ERP, finding the system’s service-oriented architecture good for providing flexibility in the company’s business growth Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                Feature
                30 May 2018
                
                                    
                                AI elevates predictive maintenance for Kone and ThyssenKrupp
Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
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                News
                29 May 2018
                
                                    
                                Firms step up spending on digital tech, but struggle with strategy
Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                News
                29 May 2018
                
                                    
                                Save the Children International uses Microsoft Azure to bolster cross-border charity work
Graham Kent, director of IT shared services at Save the Children International, talks about using Microsoft Azure to boost cross-border collaboration between the charity’s member organisations and present a more united front to the world Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                E-Zine
                29 May 2018
                
                            
                            Tech's role in tackling humanitarian crises
In this week’s Computer Weekly, we learn about how mobile connectivity is a lifeline for Syrian refugees in Turkey, thanks to the mobile network operators in that country. Our latest buyer’s guide examines how modern network security enables digital transformation at a range of companies. And we find out about the technology strategy of logistics firm Hermes from its CIO, and about British Airways’ use of Salesforce to globalise its B2B sales. Read the issue now. Continue Reading
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                News
                25 May 2018
                
                                    
                                Former Macedonian PM convicted in corruption case exposed by illegal government surveillance
Information exposed by leaked recordings that were part an illegal mass surveillance campaign orchestrated under the government of former prime minster Nikola Gruevski have led to his conviction for corruption. He was found guilty of rigging a tender and receiving a luxury Mercedes as a bribe. He may still appeal the ruling Continue Reading
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                News
                24 May 2018
                
                                    
                                England and Wales Cricket Board to improve players’ medical data
Cricketers’ medical images will be stored securely in an independent clinical archive, enabling clinicians to access medical data and make treatment decisions more quickly Continue Reading
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                News
                23 May 2018
                
                                    
                                Blockchain tourism being replaced by its application to business challenges
Deloitte reveals the next 12 months could see businesses move from exploring blockchain to applying it to business challenges Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                E-Zine
                22 May 2018
                
                            
                            GDPR is here – are you ready?
The EU’s new data protection regulation, GDPR, comes into force this week. In this edition of Computer Weekly, we ask if companies are ready for it and look at what happens if you’re not yet compliant. Our latest buyer’s guide examines digital transformation and the role of the CIO. And we find out how technology is changing the traditional sport of cricket. Read the issue now. Continue Reading
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                News
                21 May 2018
                
                                    
                                IT hub shadowed by Everest gives opportunities to homegrown IT professionals
Katmandu is the choice for offshore delivery for increasing numbers of multinational companies and is becoming more attractive to local IT professionals as a result Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                17 May 2018
                
                                    
                                Singapore ropes in local polytechnics in AI talent boost
AI Singapore is working with three polytechnics to train lecturers and students on artificial intelligence while boosting AI adoption among SMEs Continue Reading
By- Kimberly Chua
 
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                News
                16 May 2018
                
                                    
                                AI is more than just doing things cheaper and faster
Choose the parts of AI to deploy to demonstrate return-on-investment and differentiate your brand, says Volkswagen Australia’s chief customer officer Continue Reading
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                E-Zine
                15 May 2018
                
                            
                            Will government IT be ready for Brexit?
In this week’s Computer Weekly, as the UK government struggles to get new IT systems up and running before Brexit, we examine the challenges ahead and the departments with the biggest problems. We look at serverless computing and ask why this emerging cloud technology is so important for IT leaders. And we discuss the latest best practice in mobile strategy for SMEs. Read the issue now. Continue Reading
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                News
                11 May 2018
                
                                    
                                Virgin Trains on using AI and virtual reality to boost customer experience
Speaking at the Knowledge 18 ServiceNow conference in Las Vegas, Virgin Trains outlined the potential role immersive and data-driven technologies can play in improving customer experience Continue Reading
By- Zach Emmanuel, Computer Weekly
 
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                News
                11 May 2018
                
                                    
                                ServiceNow: Enterprises must rethink workplace communication as Generation Z enter workforce
Enterprises may find their tried and tested methods of communication fail to live up to expectations of digitally-savvy Generation Z members, warns ServiceNow Continue Reading
By- Zach Emmanuel, Computer Weekly
 
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                News
                11 May 2018
                
                                    
                                NHS Business Services Authority trials AWS chatbot tech to field customer calls in contact centre
Darren Curry, chief digital officer of the NHS Business Services Authority, shares details of how trialling the use of cloud-based chatbots in its contact centres has boosted staff morale and efficiency Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                News
                10 May 2018
                
                                    
                                Citrix touts digital workspace app in services play
Software supplier Citrix’s cloud-based workspace app is part of its efforts to deliver integrated services that support the modern workplace Continue Reading
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                News
                10 May 2018
                
                                    
                                Government must support SMEs, says Oliver Dowden
The minister for implementation, Oliver Dowden, provides further details on the GovTech competition and talks about GDS’s role as an “innovation incubator”, losing data policy to DCMS and the importance of SMEs Continue Reading
By - 
                E-Zine
                10 May 2018
                
                            
                            CW Benelux: Rotterdam charts course to become world’s smartest port
The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
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                News
                09 May 2018
                
                                    
                                NatWest fintech investments bear fruit as SME loans platform goes live
Online lending platform enables small businesses to apply for loans of up to £150,000 in 10 minutes Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                08 May 2018
                
                                    
                                Oracle’s autonomous database could leave DBAs unemployed
The long-term future of database administrators could be at risk if every enterprise adopts the Oracle 18c autonomous database Continue Reading
By- Stuart Kennedy
 
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                News
                03 May 2018
                
                                    
                                City Police use Lego simulation to teach businesses cyber security
City of London Police are offering to train business leaders and IT security in cyber security using a Lego simulation that is surprisingly close to real life Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                News
                02 May 2018
                
                                    
                                Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                Feature
                02 May 2018
                
                                    
                                Chatbots demonstrate unexpected range of uses, from mental health to education
Chatbots, software that uses normal language to communicate with people through text or voice, are proving their value in a surprising variety of ways – from accountancy support to mental health Continue Reading
By - 
                News
                02 May 2018
                
                                    
                                IFS 18 Atlanta: CEO Roos asserts customer focus with upgraded ERP suite
IFS uses 2018 world conference in Atlanta to launch upgrade of its enterprise resource planning suite, shepherded by new CEO Darren Roos Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                02 May 2018
                
                                    
                                Workday to continue investing heavily in APAC
Cloud applications supplier has increased its investments in the region by more than 50% in the past year, and is looking to maintain its double-digit growth in international markets Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                E-Zine
                01 May 2018
                
                            
                            Making music with AI
In this week’s Computer Weekly, we look at how artificial intelligence is being used in the creative industries such as music and books, and ask whether AI can ever replace human creativity. TSB’s IT meltdown is symptomatic of the tech challenges facing UK banks – we examine the issues. And our latest buyer’s guide analyses the trends in big data. Read the issue now. Continue Reading
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                Feature
                27 Apr 2018
                
                                    
                                Congolese health workers and patients benefit from Couchbase database
Belgian public health consulting firm AEDES has worked with a local partner in the Democratic Republic of Congo to deliver a health information management system based on Couchbase Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                27 Apr 2018
                
                                    
                                Government given six months to rewrite snoopers’ charter
The government has until 1 November 2018 to rewrite a key section of the Investigatory Powers Act 2016, after the high court declared them unlawful in a judicial review brought by human rights group Liberty Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                Feature
                27 Apr 2018
                
                                    
                                GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
By- Dai Davis, Percy Crow Davis & Co
 
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                News
                25 Apr 2018
                
                                    
                                Gartner predicts AI will add $1.2tn to companies’ earnings in 2018
Gartner has forecast that artificial intelligence will create $1.2 trillion in economic value in 2018, up 70% on 2017 Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                24 Apr 2018
                
                                    
                                Criminal Courts Review Commission findings in Post Office computer case raise further enquiries
The Criminal Courts Review Commission forensic examination of the IT system at the centre of a legal case against the Post Office has raised further questions Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
 
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                News
                24 Apr 2018
                
                                    
                                SAP Q1 2018: Cloud revenue breaks €1bn, 400 more S/4 customers
SAP’s overall first-quarter revenue was flat, but cloud revenue and profitability were up, while its S/4 Hana customer base stands at 8,300 Continue Reading
By- Brian McKenna, Enterprise Applications Editor
 
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                News
                24 Apr 2018
                
                                    
                                How application container technology is helping YMCA open up access to education
Youth charity YMCA is in the midst of a push to reduce its reliance on paper-based education aids, with the help of Droplet Computing’s application container technology Continue Reading
By- Caroline Donnelly, Senior Editor, UK
 
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                News
                23 Apr 2018
                
                                    
                                Next generation of SCADA industrial controls will protect against cyber attack
Oil, energy and chemical companies are rethinking how to control big manufacturing plants, replacing expensive control technology with cheaper, more secure systems, taking their cue from biology Continue Reading
By- Bill Goodwin, Investigations Editor
 
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                News
                20 Apr 2018
                
                                    
                                Alibaba to set up digital hub in Thailand
Chinese e-commerce and technology giant Alibaba is expanding its Southeast Asian footprint with a new digital hub east of Bangkok that is expected to boost Thailand’s digital credentials Continue Reading
By- Aaron Tan, Informa TechTarget
 
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                E-Zine
                19 Apr 2018
                
                            
                            CW ANZ: OpenStack gains a foothold in Australia
In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Also read how Australia’s Citic Pacific Mining is digging into IoT technology to track vehicles, and how Telstra is investing in two submarine cables to bolster Asia-US connectivity. Continue Reading
 
