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Scottish Borders signs £92m digital services contract with CGI

The council’s 13-year deal with CGI as its digital services partner will create 200 jobs and establish a Scottish ICT delivery centre of excellence

Scottish Borders Council has signed a 13-year contract with CGI worth £92m in a bid to improve digital services and create jobs.

Under the deal, CGI will launch a Scottish ICT delivery centre, which will bring 200 jobs to the area and provide the council with “state of the art technology”.

Council leader David Parker called it a “landmark deal” that would “offer a once in a generation transformational opportunity for the region”.

“For CGI to choose the Scottish Borders to base their second UK service centre is a genuinely exciting opportunity. Not only does it mean our existing ICT staff will remain in the Borders, but it will also bring a wide range of benefits and opportunities,” he said. 

As well as jobs in areas such as digital and cyber security, the contract will also create a number of apprenticeships together with local schools. 

As part of the contract, CGI will “unbundle six telephone exchanges in the Scottish Borders” and provide high-speed broadband for public sector organisations such as schools, as well as households and businesses. 

It includes updating the council’s IT through implementing a digital platform with the aim of making it easier for residents to interact with the local authority.

The council is also getting a new enterprise resource planning system, replacing its finance and human resources systems. 

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The deal is part of the council’s corporate transformation programme, aiming to deliver high-quality services while under severe budget constraints.

The council is also aiming to maximise the economic benefit of the £294m rail connection between Edinburgh and Tweedbank.

“We believe the Borders Railway, combined with the community benefit proposals from CGI, will all contribute towards making the Scottish Borders a desirable 21st century business location,” said Parker.

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