T-Mobile limits customer data usage to 500MB a month

T-Mobile has changed its mobile phone internet policy to restrict file downloads by limiting customer data usage.

T-Mobile has changed its mobile phone internet policy to restrict file downloads by limiting customer data usage to 500MB a month.

From the beginning of February, the mobile operator's new Fair Use Policy (FUP) will restrict mobile video streaming and file downloads by providing 500MB a month to contract customers for email and web browsing services only.

"If you want to download, stream and watch video clips, save that stuff for your home broadband," said T-Mobile in a statement.

A T-Mobile spokesman told Computer Weekly, it is reducing its fair use policy (FUP) in line with the industry. "As the average mobile internet customer uses only 200MB of data each month, this will only affect a small minority of users, whom we have begun notifying," said the spokesman.

The spokesman also said customers who exceed the data limits will not be charged and will still be able to access email and web browsing services. Only file downloads will be restricted.

"Customers who have a need for higher volumes of data will be encouraged to take up a separate mobile broadband plan," said the spokesman.

T-Mobile merged with Orange last year to form Everything Everywhere (E2) to become the biggest mobile network operator.

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