Computer Weekly surveys its CW500 Club of IT directors each quarter to assess the degree to which organisations are gaining business value through IT.
Response to each of the six surveys since April 2006 has averaged 140-150 IT directors, providing a robust quantified and unique overview of the degree to which IT is providing value.
The survey asks IT directors to assess progress in three areas critical for providing business value; the areas are:
- IT department capability (such as skilling or professionalism, where IT Directors have direct control).
- Relations IT and the rest of business (where IT directors have influence but not control - for example, over implementation of end-user training)
- IT suppliers (where issues such as interoperability or licensing can impact the success of a proposed programme)
Recent surveys have shown that IT directors are having to engage more effectively outside the IT department, and are having to use their softer skills, communications ability and political acumen to ensure business value from IT.
The CIO Confidence Index also asks IT directors about take-up of various technologies, such as open source, service oriented architecture, or Vista, and plots the degree of take-up to provide a counter to some of industry's more extravagant claims.