Podcast: IT's role in the airport business

In this interview Martin Smith, director of group technology and innovation at Manchester Airports Group, discusses how his IT strategy is aligned to business needs.

In this interview Martin Smith, director of group technology and innovation at Manchester Airports Group, discusses how his IT strategy is aligned to business needs.

The airport plays a critical role in the prosperity of the North West of the UK. Smith is joined by Michael Earl, a professor at Oxford Said Business School, and Mark McDonald, a vice-president in Gartner's Executive Programs (EXP), who quizzes Martin on how the 240 companies that operate at Manchester airport are able to work together to improve customer service and achieve greater levels of efficiencies.

Click here to listen to or download the interview with Martin Smith >>

This podcast was run association with Gartner 's CIO Academy

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