Businesses run VoIP alongside traditional telecoms

US businesses are embracing voice over Internet Protocol, (VoIP), but they are not abandoning traditional voice lines.

US businesses are embracing voice over Internet Protocol, (VoIP), but they are not abandoning traditional voice lines.

A report from analyst In-Stat says VoIP is used by 20% of US businesses, but 44% of these companies' voice lines remain traditional TDM-based.

In-Stat predicts that two-thirds of US businesses will have some form of VoIP service by 2011.

“VoIP is particularly attractive to businesses with dispersed workforces, where long-distance savings can be easily achieved,” said David Lemelin, an In-Stat analyst.

“However, VoIP is not typically embraced as the sole source of voice communications for the vast majority of businesses that have adopted it,” he said.

In-Stat said multiple VoIP systems are used by 36% of businesses, with broadband IP telephony solutions resonating most strongly with smaller businesses and IP PBX with larger ones.

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