Comms in concert for Royal Albert Hall
The Royal Albert Hall is embarking on a major project to boost its customer contact systems.
The Royal Albert Hall is embarking on a major project to boost its customer contact systems.
With strategic consultant Sabio, the London arts venue will design a new contact centre model and use next-generation telephony to underpin the project.
The systems will serve 800,000-plus customers a year.
The project is part of a wider development programme under way at the venue, involving some 30 separate projects to improve facilities for performers and the public.
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