The Scottish Crime and Drug Enforcement Agency (SCDEA) is to install electronic intelligence management systems to replace its old paper-based processes.
The agency, which tackles serious and organised crime across Scotland, has selected telecoms, covert operations management and source management products from criminal intelligence IT specialist ABM.
The new systems, which are expected to go live by the middle of next month, are expected to improve business efficiency and streamline the agency’s work.
SCDEA detective chief inspector Gillian MacDonald said, “Our processes for the management of surveillance operations, telecoms requests and source management have until now been paper-based.”
The agency was expecting to see “immediate benefits” from the new system, she added.
“It will allow applications from all of our offices to be sent to the authorising officer for approval within seconds, eliminating the need to transport hard copy documents to the central authorisation bureau.
“All records will also be stored and managed electronically, creating an easily searchable database, drawing attention to duplicate requests for information and cutting down on input errors.”
ABM already provides the technology behind the Scottish Intelligence Database and supplies other police forces in Scotland.
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