Successful firms are more than twice as likely as low-performing companies to take advantage of service-oriented architecture, new research has revealed.
More than a third of high-performing companies had adopted SOA, compared with just 14% of their less successful counterparts, the study of more than 750 chief information officers and top executives from 317 companies worldwide found.
But consultancy Accenture, which carried out the research during 2005 and 2006, said the successful firms had had to commit to major business change as well as IT change, with 69% saying they had taken “a hard look at their business processes to make sure they fit with enterprise systems”.
The same proportion of high-performing firms had deployed new technologies such as web services, mobile services and SOA.
The research also found that enterprise systems were “the potent technology for driving value”, although adoption levels varied across industrial sectors.
Technology and communications firms were ahead of other sectors in deployment of customer relationship management and sales or distribution modules, with financial services gaining less benefit from enterprise systems.
The research also found that government bodies had been investing most in enterprise systems, with 54% spending between $100m (£53.5m) and $499m over the past five years.
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