UK companies failing to manage application performance

More than half of European multinationals are struggling to guarantee the performance of their applications at a time when they are anticipating application traffic to increase, an IDC study has found.

More than half of European multinationals are struggling to guarantee the performance of their applications at a time when they are anticipating application traffic to increase, an IDC study has found.

Organisations are opting to increase their network capacity rather than optimising the network to cope with increased traffic, found the report, carried out on behalf of network firm Ipanema Technologies.

IDC questioned 107 large UK, German and French enterprise IT managers. It found that 72% of organisations do not have an application-centric service level agreement in place to monitor and manage the performance of their core applications.

Many organisations estimated that the number of applications that will run on the network will increase, as will the number of end-users accessing those applications. 88% of European multinationals expected Wan traffic to increase as a result. Three quarters said they were confident they could cope with the increase, and 71% said they intended to increase their network capacity in the next two years.

IDC said that a rise in outsourcing and datacentre consolidation has led to the company network carrying more critical applications.

“Applications themselves have become more diverse and demanding. A real-time and peer-to-peer application such as voice over IP puts high demands on the network. Although several technologies such as compression exist to improve application performance over the Wan, most represent point solutions. True Wan efficiency requires a global solution and one that links application performance requirements directly to Wan behaviour,” said IDC.

Ipanema produces application performance management appliances that can show what proportion of a network’s bandwidth is being used by a particular application, and dynamically control this.

Mike Bailey, Ipanema UK country manager, said, “There are some performance management tools available, but people aren’t generally able to manage the whole infrastructure. An application is a constantly changing thing that runs over a network – and usage is unpredictable. The ability to manage and monitor things end to end over the Wan is not really there.”

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I'd like to believe that corporations everywhere will fail if their apps don't work as advertised. Yet the markets are filled with products that regularly fail, that deliver less than advertised, that need endless bug fixes and updates. What do we do...? We buy into the spiel and keep downloading the latest despite its obvious flaws.
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