End-users of JD Edwards' World ERP package have voiced concern over Oracle's long-term support commitment to the product.
Oracle acquired the JD Edwards product line following its acquisition of Peoplesoft in January of this year. It has stated that all products from Peoplesoft and JD Edwards would be supported until at least 2013, but users are concerned that the IBM i-Series (formerly AS/400) hardware, on which World runs, may not fit into Oracle's long-term vision.
At its Openworld conference in San Francisco, Oracle unveiled its Fusion architecture, to bring together its e-Business Suite, Enterprise (Peoplesoft) and EnterpriseOne (One World) products. But the supplier has yet to state its intentions for making Fusion available on the i-Series, so that users of World can benefit from the Fusion project.
During an open panel discussion at the JD Edwards World program at Openworld, users voiced their concern around Oracle's commitment to invest in developing the World product. Oracle said there are 3,400 stable end-users on the World product, and 40 new customers bought it last year.
Speaking to Computer Weekly, Amit Zavey, product manager for Fusion middleware at Oracle recognised the problem and said, "We want to help [World] users keep their investment in i-Series."
But the company has not revealed how World users and the i-Series will be supported. AMR Research analyst Nigel Montgomery said, "Oracle has not come to an agreement on whether its Fusion-based products will be provided on the i-Series box. A decision on this is expected by the end of this calendar year."
One end-user at the event said, "I question whether Fusion will be on the i-Series." He added, "If it was, and I have to move off World, at least I can use my same [hardware] platform."
Another end-user said that Oracle needed to find a way to support the IBM hardware and the RPG programming language used by World. "It would be a big concern to move to something else after 2013. We want to keep our RPG customisations."