Global brewer InBev has awarded BT Global Services a seven-year £122m contract to manage its worldwide communications infrastructure.
The brewer of Stella Artois, Beck’s, Leffe, Hoegaarden and Staropramen beers is paying BT to manage its existing data and voice networks and to gradually migrate the firm to BT’s IP-based communications platform, where it can take full advantage of cost-cutting technologies such as voice over IP.
BT will support local area networks at 640 InBev sites across the world, providing access to 24,000 users. The supplier will also connect the brewer’s four global datacentres.
BT will manage InBev’s complete voice infrastructure, including phone lines, PBX equipment and mobile telephony, while providing audio and videoconferencing services on a global basis.
Helpdesk services will also be supplied and BT will partner with IBM to provide end-to-end service management.