RAC, Europcar, Neos Networks awarded contact centre services deal

Contract wins in the news this week

Contract wins in the news this week

RAC contact centre deal awarded to Energis

Breakdown service provider and motorists' organisation the RAC has awarded a £10m-plus contract to Energis to deliver contact centre services. Energis has also won a voice and contact centre services deal with DHL. It has also won a contract to manage the migration of Post Office departments from narrowband dial-up to broadband IP services with Fujitsu Services.

Europcar renews Unisys outsourcing contract

Europcar, the European automobile rentals firm, has awarded Unisys a five-year contract renewal for infrastructure outsourcing services. In an expanded program, Unisys will provide installation, management and support services for PCs, mobile systems, printers and other components of the distributed infrastructure in Europcar's seven head offices and 1,500 commercial agencies throughout Europe.

Neos Networks signs £30m BT contract

Neos Networks, a UK business network provider, has signed a five-year managed services agreement with BT which is worth £30m. Neos Networks is part of the Scottish and Southern Energy Group. The deal covers the management of Neos Network's private circuit base, strategic network consultancy, managed billing and contract management.

SCC to manage CRM system for teachers

The General Teaching Council for England (GTC), the regulatory body for the teaching profession, has awarded IT integrator SCC a £1.9m contract to host and manage a web-enabled CRM system designed to make it quicker and easier for teachers to communicate with the GTC. The four-year deal with SCC will expand on its existing managed services contract.

Council to use SX3 for revenues software

Southwark Borough Council has awarded SX3 a £150,000 contract to provide its web-based revenues software. It will be used to manage the collection of non-domestic rates (NDR) from 10,000 businesses a year. Southwark Council has also purchased Sx3's Queryview software, which will allow council staff to capture information from the revenues database and generate reports.

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