DrKW aims to cut support costs

Investment bank Dresdner Kleinwort Wasserstein (DrKW) is hoping to slash its IT systems management and database support costs by...

Investment bank Dresdner Kleinwort Wasserstein (DrKW) is hoping to slash its IT systems management and database support costs by investing in asset management software.

The Foundation 4.6 software from Tideway Systems compiles information about every system on the network and produces a report that gives IT managers an overview of their status and a record of changes made to them. The software also highlights application performance problems.

DrKW, the investment banking arm of Dresdner Bank, has roughly 900 IT applications running on more than 3,000 servers worldwide. About 6,000 changes to IT systems are documented each year.

The bank estimates that the Tideway software will cut the cost of running its large management databases listing its IT assets by 85%, but it would not put a figure on the cost saving.

JP Rangaswami, chief information officer at DrKW, said, "As a global company with a highly sophisticated IT infrastructure, this project will remove approximately five sixths of the cost of manually maintaining multiple configuration management databases. And it will simultaneously generate significant related returns attributable to reduced downtime of application and management overhead in approving changes."

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