Britannia previously used the Livelink content management system from Open Text at its offices and depots, but it has now included its pilots and cabin crew in the loop.
They have been given laptops and PDAs to read and record tasks ranging from pilots’ flight paths and crews’ passenger inventories and retail cabin sales.
John Gough, programmes manager at Britannia Airways, said: "Britannia has always seen Livelink as a robust, fast-to-deploy infrastructure, and its widespread adoption delivers return on investment through the consolidation of disparate applications and increased flexibility."
By using Livelink on the in-air mobile devices, Britannia has been able to replace traditional paper-based manuals and pilot notices, and to provide an electronic audit trail that ensures pilots are fulfilling all aviation guidelines.
Information is downloaded onto mobile devices using wireless technology prior to staff boarding their planes. Livelink is also used by Britannia to provide staff schedules and security information.
The aviation industry is a growing area for mobile technolBritannia Airways has extended the use of its on-ground enterprise content management system to its aircrews, saving around £500,000 a year by reducing paper-based systems.ogy with an increasing number of airlines now considering the implementation of wireless LANS for passenger use, including British Airways.
This article was part of Computer Weekly's enterprise mobile business channel, sponsored by Nokia