Systems integrator Logica is to manage the SAP system on behalf of Redland Roofing Systems, in a bid to provide the company with low start-up costs, rapid deployment, fixed pricing and a reduced dependence on in-house IT.
Redland's SAP rollout was implemented by Fast Track Consulting, but this company is unable to offer a hosted SAP service.
Redland IS manager Howard Cotterill said, "It's a sensitive situation."
The outsourcing contract lasts five years and makes Logica responsible for the company's Microsoft NT operating system, SAP Basis, Oracle database and Compaq hardware. The company will also supplement Redland's internal SAP staff with additional resources during upgrades or busy periods.