Railtrack outsources IT operation



Mike Simons

Railtrack, the troubled railway infrastructure company, is to outsource its whole IT operation as part of a £400m, six-year...



Mike Simons

Railtrack, the troubled railway infrastructure company, is to outsource its whole IT operation as part of a £400m, six-year investment programme.

The call for tenders came after a fundamental review of IT strategy by Railtrack and a deal to outsource its desktop operation to Unisys, which will be signed shortly.

Railtrack is looking for improved asset and investment management, improved customer relations management, better railway operation and control systems, including incident management, and more effective supply chain management.

It also wants improved safety management systems and better cross-organisational data exchange and information flows.

Railtrack said planned efficiencies depend on the better management of information systems.

The company has called for tenders from suppliers with expertise in system design and development, systems implementation and management and project and programme management.

Railtrack information systems director Thiaga Kathirasoo told Computer Weekly that outsourcing the day-to-day IT functions of the organisation would leave his team free to drive forward strategic developments.

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