Datacentres need to do more with less, but lack skills

Businesses are running more datacentre applications with fewer staff and less budget.

Businesses are running more datacentre applications with fewer staff and less budget, Symantec's latest research has found

A study of 1,600 companies conducted by Applied Research for Symantec found that 41% of businesses have more than 1,000 applications in their datacentres.

The research showed that the work of datacentre managers is getting harder. Some 56% of those surveyed said it was getting more difficult to meet the service levels demanded by the organisation. At the same time, the research showed that datacentres faced a growing skills crisis, with 37% of businesses reporting being understaffed. Furthermore, 48% of businesses said finding qualified applicants was a big problem.

The study also showed that companies in 2008 reported 60% server utilisation, down from 70% in 2007. Symantec said the problem has been compounded by the difficulty datacentre staff have in managing servers. Half the companies surveyed found troubleshooting downtime difficult. Other problems cited included ensuring high availability across multiple tiers and rich application monitoring and awareness.

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