Nokia E72 in business

The Nokia E72 updates the successful E71 smart phone, which won several awards. Based on the Symbian OS 9.3 platform, the E72 packs a number of enterprise features such as a full Qwerty keypad, Microsoft Exchange integration and WiFi support.

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The Nokia E72 updates the successful E71 smart phone, which won several awards. Based on the Symbian OS 9.3 platform, the E72 packs a number of enterprise features such as a full Qwerty keypad, Microsoft Exchange integration and WiFi support.

In this article:

Key Features

Soon to be available, the Nokia E72 comes with a full Qwerty keypad and an optical trackpad. It features push email and integration with Microsoft Exchange and IBM Lotus Notes Traveller. The handset can also be used as a desk phone extension with Nokia Call Connect for Cisco, a telephony server product.

The E72 has double the CPU speed of the E71, with much more storage. In addition, it includes GPS and WiFi, and improved HSDPA speeds.

The smartphone also promises a better battery life than the E71: standby time is 20 days, with up to 12.5 hours talk time.

Other innovative features are: improved sound quality through active noise cancellation; a digital compass to help with navigation; and integrated maps.

Build Quality

The new Nokia E72 is similar in build to its predecessor in many ways, being relatively slimline whilst also being strong and sturdy. However, the newer model has a slightly larger screen and a design change that makes it look more like a BlackBerry.

The E72 also packs a 5MP camera with flash, which gives it the edge over the BlackBerry Bold 9000.

Security features include remote device management that can lock or wipe the device if required.

Personal Appeal

Broadband Testing Labs' Steve Broadhead said that the Nokia E71 and E72 smartphones will definitely appeal to business users.

"The Nokia E71 comes with a full Qwerty keypad making it wider than your average handset, but this space is put to good use. HSDPA and WiFi network access are both integrated. There is a WiFi scanner for auto-detection of hotspots. GPS is also included."

In terms of the email capabilities, the E72's strength is in its two dedicated email clients, and other applications that provide integrated support for handling multiple email accounts.

The device has Microsoft Office 2007 capabilities by way of the latest version of the mobile QuickOffice suite, which can view, edit and create Word, Excel and PowerPoint 2007 files. There is also Outlook synchronisation for contacts, calendar and notes, and these will appeal to business users.

The telephony features of the E72 make it attractive as an actual phone handset. It has an integrated hands-free speakerphone, conference calling with up to six participants, and number screening for messaging and calls. It also offers call waiting, call hold and call divert as well as VoIP/WLAN handover.

Enterprise Application Support

In terms of its support for enterprise applications, apart from Microsoft and IBM's respective messaging and productivity suites, "Symbian has suffered from being a great phone platform but not necessarily a great application platform," said Quocirca principal analyst Rob Bamforth.

This is despite there being an annual Symbian smart phone developer community event, and a 10-year-old Symbian Developer Network.

"If you were to compare a development program push between Apple, RIM, Nokia and Microsoft, Microsoft is probably doing the best from a volume and business applications perspective, BlackBerry is second, Apple is a hugely strong third, and Nokia is in fourth place. But there is more work to do for all of them in terms of building the developer community and gaining momentum," he said.

Availability and Price Plans

The Nokia E72 smart phone will be available soon from a wide range of outlets, priced between £320 and £500 per unit.

Orange and 3 are currently among the service providers offering monthly contracts for the Nokia E71 phone, priced around £25-£35 a month, though no provider is advertising the E72 yet.

Comparative Tests

The current Nokia E71 scored moderately overall, with 6.4 out of 10 in terms of its call handling performance. This was one of the lower test scores when compared with the BlackBerry Bold and Apple iPhone.

Tests were carried out by independent testing firm Broadband Testing Labs, and its founder, Steve Broadhead, commented that the Nokia performed well in 3G call setup, particularly in static and moving vehicle situations, but less well in some of the call maintenance tests.

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