The question: How do I go about getting my first IT job?
I have been working in the public sector as personal assistant to a service manager for five years. I have taken a City and Guilds course in IT level three, and I have started an A+ course. I tried an MCSE course, but found it too advanced so I didn’t finish it. I am desperate to work in IT, but do not know how to do it, where to start or what jobs to apply for.
The solution: Start with a project co-ordination role
Your experience as a personal assistant provides you with a good starting point and a sound business acumen and you will have some considerable skills that are transferable to an IT role.
Most firms will be impressed that you have self-funded study to further your goal. However, it is important that you complete your A+ course. You would not have been expected to study for the MCSE as this is for people with at least six months’ experience, but you need to show you can finish something you have started.
The most obvious type of role that would suit your current skillset would be project co-ordination. It mirrors your current position and needs great attention to detail, an enquiring and methodical mind and someone who can interface well with both internal and external clients. Often these roles are filled by individuals from more administrative backgrounds.
You could look at companies that offer managed services to the public sector as they would pay a higher rate for your knowledge of how these organisations work.
Solution by Tracey Abbott, divisional director, Zarak Group and Atsco board member
The panel: Plan-Net Services, Hudson, Reed Technology, Zarak Technology,
No Limits Coaching, The Training Camp