Clients like the human touch

Despite the growing number of internet recruitment sites, the majority of firms still favour a "human touch" when sourcing IT...

Despite the growing number of internet recruitment sites, the majority of firms still favour a "human touch" when sourcing IT staff, says Reed Computing Personnel.

Despite the growing number of internet recruitment sites, the majority of firms still favour a "human touch" when sourcing IT staff, says Reed Computing Personnel.

The agency recently canvassed the opinions of more than 100 decision-makers (managers, directors, personnel staff and IT project managers) in companies around the UK, and found that almost 80 per cent of firms prefer to have access to 'real' recruitment consultants when hiring IT staff.

The survey results also indicate that the internet has "added to the strength" of established recruitment agencies and contract workers, says Reed. According to its research, nearly three quarters of British firms use temporary or contract IT staff, while 66 per cent of decision-makers select contractors using e-mailed CVs.

Despite increased internet usage among companies however, the survey suggests that the "truly paperless office" is a long way off with most firms preferring paper timesheets and invoices to on-line alternatives.

Richard Herring of Reed Computing believes the findings prove that the internet, while definitely a "powerful tool" in the recruitment process, does not replace the human consultant whose task is to be "sensitive to the company environment" and find people who will "fit in" quickly and efficiently.

Read more on IT jobs and recruitment

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