Case Study: The Royline banking system utilises the latest modem and ISDN technology

Customers like Cablecom in Edinburgh use Royline for a variety of tasks. From automated payment of staff to the transfer of funds...

Customers like Cablecom in Edinburgh use Royline for a variety of tasks. From automated payment of staff to the transfer of funds between accounts


The Royal Bank of Scotland, founded in 1727, is one of the UK's leading financial services groups with over 22,000 staff, 650 branches and a network of overseas offices. The Bank also has assets of more than £75 billion. In 1995, it implemented a new version of its respected electronic banking system called Royline, utilising the latest modem and ISDN technology.



The Royline system was first launched in 1987 as a tool for larger companies to automate invoice and purchase order processing. This system evolved from a simple DOS program to a more advanced Windows-based product. Royline for Windows delivers comprehensive and highly secure domestic and international cash management facilities. The service is very flexible and delivers a range of modules that can be tailored to match individual requirements. Account information is downloaded, ready for the start of each business day and can be updated throughout the day as required. Royline for Windows can be installed at multiple sites and accessed from overseas locations. Key features include:



( Comprehensive account information and up-to-date account information can be provided for a single or a set of accounts



( Balance and transaction reporting for both domestic and foreign currency accounts including euro and multi-currency reports



( Transaction searches on any number of domestic or foreign currency accounts within a number of parameters such as date or amount



( Reconciliation of all payments made including manually prepared payments, such as cheques, as well as payments initiated within Royline



( Domestic payments to any UK clearing bank or building society on an ad hoc or pre-specified basis



( Same day value payments to other accounts held with The Royal Bank of Scotland and to other UK Banks through CHAPS



Customers like Cablecom in Edinburgh, use the system for a variety of tasks, from automated payment of staff to transfer of funds between accounts to helping with company accounting systems. The system runs on a Pentium class PC running Windows with either a Modem or ISDN connection. Chris Doig, Cablecom's office manager is the main user of the software. Doig logs onto the software, which requires either passwords or a hardware key to gain access. The system then transfers any transaction request to an IBM-managed secure network via a modem/ISDN link. This information is sent to a high-fault tolerance secure server, which makes further checks on the validity of the request and the status of the user making the request. This avoids the possibility of sensitive information passing over the Internet. If all security checks are completed, the request is passed to the transaction processing mainframe. After this powerful computer completes the transaction, a confirmation is sent to the user with any updated information that may have been requested.



Doig says: "The software has helped the company a lot, we often had to make trips down the bank for very small things, but we can now do most of our day to day banking with this system - electronically. The banks are always open if we use our PC and modem."



The growth of electronic banking is phenomenal - the total number of Royline users doubled in its 11th year of operation and doubled again in the 12th. Royline is one of many electronic banking systems available on the market making use of Modem and ISDN technology. This solution has provided a reliable and secure method for both customer and bank alike.



By Will Garside



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