Each year, mobile technology has improved significantly. So no outlook for 2010 is complete without reference to the role mobile computing is playing in the enterprise.
The future of IT delivery is, without a doubt, in our own hands. Mobile technology is developing so fast that more and more users will demand the ability to leave their desk - and their desktop - behind. Laptops, netbooks, smartphones - and very soon tablets or slates - are the emerging devices for application access and delivery.
Apple's iPhone App Store has revolutionised users' expectations for finding and deploying software, and IT leaders need to examine how these concepts can help their own strategies. Look to Whitehall, for example, where government CIO John Suffolk is leading the development of a government app store.