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Australian government technology suffers failure after failure
This article is part of the CW ANZ issue of April 2017
Australia’s government technology systems are so poor that were it a private company, it would go out of business or be shut down by regulators. That is the damning assessment of the man who, for 16 months, led the government’s charge to digitally transform itself and its services. Paul Shetler, formerly chief executive officer of the Digital Transformation Office (DTO), and then chief digital officer of the organisation’s successor, the Digital Transformation Agency, resigned in late 2016 following a dispute with Angus Taylor, assistant minister for cities and digital transformation. Under Taylor’s watch, the role of the digital transformation team has shifted from delivery of transformational systems to development of policy, according to Shetler, who told the Australian Broadcasting Corporation that the minister had also defunded a series of transformational projects that were in progress to focus on policy instead. In the past six months, Australians have endured failure after failure of online government services, including...
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Features in this issue
Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation
Airtasker is using Amazon Web Services to ramp up its storage capabilities to meet the needs of an expanding user base
Former government IT leader says Australia’s IT is so bad that if the government were a private sector organisation, it would fail