Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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Feature
12 Sep 2025
How AI can help to optimise supply chains under pressure
Globalisation boosted trade for decades, but crises, tariffs and climate change have made supply chains more fragile. Companies are responding with AI, nearshoring and planning Continue Reading
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News
08 Sep 2025
Splunk.conf: Splunk and Cisco showcase unified platform
With 18 months having elapsed since Cisco closed its acquisition of Splunk, joint platform capabilities and developments are being showcased at the annual Splunk.conf fair Continue Reading
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News
04 Sep 2025
Mercedes-AMG Petronas F1 team chooses SAP Cloud ERP to gain edge
Formula 1 team Mercedes-AMG Petronas has chosen SAP Cloud ERP to help it comply with upcoming regulatory changes from the FIA Continue Reading
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Feature
03 Sep 2025
Ethical challenges of LGBTQ+ data protection
America has rolled back data protection policies for the LGBTQ+ community, but what does that mean for the rest of the world? Continue Reading
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Feature
02 Sep 2025
Interview: Holland & Barrett CDO preparing a Michelin star-worthy data strategy
Holland & Barrett’s chief data officer discusses the framework – and reasons – behind the retailer’s multi-layered data strategy Continue Reading
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Definition
27 Aug 2025
What is product analytics, and why is it important?
Product analytics is the process of gathering and transforming user-level data into insights that reveal how customers interact with specific products. Continue Reading
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Blog Post
21 Aug 2025
IFS points to ‘invisible revolution' in Industrial AI
Industrial AI software company IFS has released a global study detailing the scale of Industrial AI adoption across industries. The research aims to suggest that there is an “invisible revolution” ... Continue Reading
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E-Zine
21 Aug 2025
CW APAC – Trend Watch: Business intelligence and analytics
Artificial intelligence is changing the landscape of business intelligence and analytics. In this handbook, Computer Weekly looks at the ways in which the technology is shaping the future of the field, the importance of building trust in data, and why Standard Chartered is modernising its governance. Continue Reading
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Feature
20 Aug 2025
Is it time to build an AI factory?
If AI is to deliver real benefits, firms need to scale its deployment. Developing an internal AI factory, akin to a digital factory model used by some, is one option Continue Reading
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E-Zine
19 Aug 2025
A winning formula for peak performance
In this week’s edition of Computer Weekly, we take a look under the hood at the IT powering the McLaren Formula 1 team, with the help of its director of business technology, Dan Keyworth. We also delve into the Metropolitan Police’s controversial plans to expand its use of live facial recognition technology to counteract budget and job cuts in the force. Read the issue now. Continue Reading
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News
15 Aug 2025
Vodafone Greece automates deals for customers, saves 500 staff-days of work
Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology Continue Reading
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News
13 Aug 2025
ODI tells EU to balance AI safeguards with innovation promotion
The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation Continue Reading
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Feature
11 Aug 2025
Will CDPs deliver on the marketing promise of personalisation?
Customer data platforms are being touted by suppliers as the means to deliver the single customer view after which organisations have long lusted. Will the promise finally be delivered? Continue Reading
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Blog Post
06 Aug 2025
What to expect from o9 Solutions aim10x Americas 2025
Summer is over, folks, so it’s time for the European and North American technology conference circuit to get back into gear and the Computer Weekly Developer Network team wants to start things off ... Continue Reading
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Blog Post
29 Jul 2025
The future of enterprise AI is built on data, not applications
This is a guest blogpost by Andy MacMillan, CEO of Alteryx Market consolidation has been rife in the enterprise IT market this year, the most significant move happening in late May with ... Continue Reading
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Feature
29 Jul 2025
Building digital resilience in retail
Retail is suffering economically and from hacking attacks. What steps can retailers can take to prevent cyber attacks, supply chain disruptions and migration downtime? Continue Reading
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Feature
25 Jul 2025
Data, digital receipts and demanding customers
More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the tech implications? Continue Reading
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News
25 Jul 2025
Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises
Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology Continue Reading
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News
24 Jul 2025
SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP
Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24% Continue Reading
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Feature
23 Jul 2025
Predictive analytics in policing: Weighing up the pros and cons
While extensive powers of crime prediction are still some time away, policing is already making use of predictive analytics – but what are its benefits and risks? Continue Reading
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News
23 Jul 2025
Judge questions HP’s ‘exaggerated’ Autonomy loss claim
Did HP pay 10% more than it needed to for Mike Lynch’s company? Continue Reading
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News
21 Jul 2025
Interview: Alexandra Willis, director of digital media and audience development, The Premier League
Digital media is core to engaging nearly two billion fans of Premier League football around the world, with data analytics and AI playing an ever-more important role Continue Reading
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E-Zine
17 Jul 2025
CW EMEA: Vive la AI
In this quarter’s CW EMEA, we look at how one of the Netherlands’ leading technology education centres, Eindhoven University of Technology, fell victim to sophisticated cyber attacks. What unfolded in the university’s reaction is evidence that the hard work and preparation for such an event pays off. Continue Reading
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Feature
16 Jul 2025
Pure Storage profits from all-flash, as-a-service and cloud focus
Storage profile: Pure Storage evolves its all-flash offer across multiple workloads while embracing cloud models in data management, as-a-service and containerisation Continue Reading
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Opinion
10 Jul 2025
SAP’s Christian Klein – cloud, data, AI: How to harness new engines of progress
SAP’s chief executive outlines the triadic philosophy behind the company’s approach to business AI Continue Reading
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Opinion
04 Jul 2025
From the FBI to F&A: lessons learnt in safeguarding systems and data
One chief information security officer shares her experience of marshalling what she learned at the FBI for business security, with a particular focus on finance and accounting Continue Reading
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E-Zine
01 Jul 2025
Empowering professionals
In this week’s Computer Weekly, we put HMRC’s online IR35 status checker under the microscope, after an FOI response revealed usage of the tool has plummeted over the past three years. We also hear how GenAI is being put to the test to enhance the customer experience for users in the healthcare and financial services space, before turning our attention to how AI is changing the way LinkedIn meets its users’ needs. Read the issue now. Continue Reading
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News
20 Jun 2025
UK data reforms become law
UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy Continue Reading
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News
18 Jun 2025
Workday UK head Dan Pell: Managing AI agents requires system of record
Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour Continue Reading
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News
13 Jun 2025
CIOs baffled by ‘buzzwords, hype and confusion’ around AI
Alan Trefler, CEO of Pegasystems, is scathing about big tech companies that are pushing the use of AI agents and large language models for business-critical applications Continue Reading
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Definition
12 Jun 2025
What is SAP BW (Business Warehouse)?
SAP Business Warehouse (BW) is a model-driven data warehousing product based on the SAP NetWeaver ABAP platform. Continue Reading
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E-Zine
10 Jun 2025
Escaping an X
In this week’s Computer Weekly, the public’s changing relationship with social media is put under the microscope, as users become discomforted by changing content moderation policies. HMRC’s hunt for a hyperscaler to oversee a 10-year datacentre exit project has proven controversial – we examine the issues. And we hear from Virgin Atlantic’s vice-president of data and artificial intelligence about the company’s efforts to improve the customer experience. Read the issue now. Continue Reading
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News
06 Jun 2025
UK ICO publishes AI and biometrics strategy
The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition Continue Reading
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News
04 Jun 2025
Interview: Pega’s ‘Blueprint’ for breaking the curse of legacy IT
Legacy IT is a drag on profits and innovation, but AI agents will help companies rebuild their processes better than before, claims Pegasystems CTO Don Schuerman Continue Reading
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Blog Post
02 Jun 2025
What to expect from Aera Technology AeraHUB 25
After an extended sojourn on the road for the US spring/summer technology conference season, the Computer Weekly Developer Network blog is home in London for Aera Technology’s cofe UK gathering. ... Continue Reading
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News
02 Jun 2025
NPCC calls for better tech investment
The National Police Chiefs’ Council sets out a series of digital ambitions and asks for £220m per year in the upcoming spending review to scale up science and technology capabilities Continue Reading
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News
02 Jun 2025
Infosecurity 2025: NCA cyber intelligence head spells out trends
Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers Continue Reading
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Sapphire 2025: BASF evolves business with move to SAP S/4Hana
Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading
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News
26 May 2025
Gprnt platform to ease sustainability reporting
Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing Continue Reading
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News
21 May 2025
Sapphire 2025: SAP mints business AI flywheel with Palantir on board
SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading
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News
15 May 2025
Smart ball analytics proves value in rugby
Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
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Feature
06 May 2025
How generative AI is playing out in the media industry
GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading
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Feature
06 May 2025
Agentic AI could yield creative futures if it augments human workers
Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading
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News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
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Blog Post
28 Apr 2025
Appian evolves & extends 'AI in business processes' platform vision
Business process platform company Appian used its Appian World 2025 conference this week to detail its newly announced agentic AI platform enhancements to help organisations build, deploy and scale ... Continue Reading
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News
21 Apr 2025
Top APAC firms recognised at innovation awards
Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading
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News
21 Apr 2025
CW Innovation Awards: Taking the big bang approach to reporting
A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading
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Blog Post
08 Apr 2025
Turning data into gold: the business intelligence story
This is a guest blogpost by Phil Abbott, Director at ABS Limited. Businesses often struggle with data overload. They have mountains of information stored in their ERP systems, from transaction ... Continue Reading
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News
24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading
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News
06 Mar 2025
NHS chief data officers concerned by FDP roll-out
The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption Continue Reading
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News
06 Mar 2025
TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform
Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco Continue Reading
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Podcast
03 Mar 2025
Podcast: S4Capital’s Martin Sorrell on AI and the enterprise
We talk to Sir Martin Sorrell of S4Capital about the use of artificial intelligence in advertising and marketing and how enterprises can take advantage of the productivity it offers Continue Reading
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Blog Post
28 Feb 2025
SLM series - DataStax: Inside the ‘moving parts’ of AI
This is a guest post for the Computer Weekly Developer Network written by Dom Couldwell in his capacity as head of field engineering EMEA, DataStax. Couldwell writes in full as follows… Building a ... Continue Reading
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News
26 Feb 2025
Lord Holmes warns of increasingly ‘urgent’ need to regulate AI
The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes Continue Reading
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Feature
17 Feb 2025
RAG AI: ‘Do it yourself,’ says NYC data scientist
New York City council data scientist says organisations should get their hands dirty with open source AI as his teams build AI apps to check for duplicates in legislative documents Continue Reading
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Feature
10 Feb 2025
Skills required for data engineering success
We look at what IT leaders can do to help untangle the numerous structured and unstructured data sources that exist in a modern enterprise Continue Reading
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Opinion
07 Feb 2025
Secure software procurement in 2025: A call for accountability
Outgoing CISA chief Jen Easterly called on buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what best practice for secure software procurement looks like in 2025. Continue Reading
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News
06 Feb 2025
Data maturity survey finds a quarter of organisations with no strategy
One quarter of organisations surveyed for the third Carruthers and Jackson Data Maturity Index found to have no data strategy as they increase artificial intelligence engagement Continue Reading
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News
05 Feb 2025
MoD set to develop £50m data analytics platform with Kainos
The Ministry of Defence has chosen IT services provider Kainos to develop its £50m data analytics platform across all armed services, over a three-year programme Continue Reading
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News
30 Jan 2025
ServiceNow vaunts agentic AI and announces 22% annual revenue growth
ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of agentic AI product updates Continue Reading
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News
24 Jan 2025
High Court: Sky Betting ‘parasitic’ in targeting problem gambler
UK High Court rules that Sky Betting acted unlawfully after breaching a customer’s data protection rights when it obtained his personal data through cookies and used it to profile him for the purposes of direct marketing, despite his ‘impaired’ ability to provide meaningful consent Continue Reading
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News
21 Jan 2025
Kearney, Futurum: Big enterprise CEOs make AI core to future
According to research from management consultancy Kearney and analyst firm Futurum, big company CEOs are buying into AI hopes and dreams, with a dash of prudence Continue Reading
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Opinion
13 Jan 2025
AI is meant to free up time and yet somehow… It's stealing it
Realising the liberatory potential of artificial intelligence requires a culture shift that places people before profits and productivity Continue Reading
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News
08 Jan 2025
Software AG shrinks with sale of Alfabet and Cumulocity
Software AG, Germany’s number two business software company, after SAP, has announced the latest turn in its shrinkage under the umbrella of private equity group Silver Lake Continue Reading
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Feature
19 Dec 2024
Top 10 AI and storage stories of 2024
In this 2024 review, we look at the impact of AI on data storage, what’s needed to support AI during training and inference, and storage suppliers’ responses to the rise of AI Continue Reading
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News
17 Dec 2024
Ofcom publishes Illegal Harms Codes of Practice
The codes of practice and guidance from Ofcom outline the steps online services providers can take to protect their users from illegal harms Continue Reading
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Opinion
06 Dec 2024
How AI can help you attract, engage and retain the best talent in 2025
On the Fifth Day of AI, we explore how AI is reshaping HR – boosting productivity, addressing concerns, and preparing organisations for the future. Continue Reading
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Definition
03 Dec 2024
AI readiness: What is it, and is your business ready?
Artificial intelligence (AI) readiness encompasses all the elements, processes and steps needed to prepare an organization to implement AI systems. Continue Reading
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E-Zine
03 Dec 2024
Curing cancer with computers
In this week’s Computer Weekly, we go behind the scenes at the Francis Crick Institute to find out how data science and AI support its groundbreaking medical research. As courts on both sides of the Atlantic target Google, we analyse the legal threats for Big Tech. And our latest buyer’s guide examines cloud and object storage. Read the issue now. Continue Reading
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Opinion
02 Dec 2024
Unwrapping the benefits of AI for marketing
In the first of a new series of articles, the 12 Days of AI, we explore how AI is being used in marketing, the benefits and key use cases, as well as concerns and how marketers can best take advantage of AI Continue Reading
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Feature
29 Nov 2024
Cloud data lakes: Where do they fit and what are their benefits?
We look at cloud data lakes, what they are, where they fit in the data management lifecycle, their benefits and the key providers in the hyperscaler clouds Continue Reading
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News
22 Nov 2024
Qlik expands cloud footprint to India
The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading
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News
31 Oct 2024
Interview: Niall Robinson, head of product innovation, Met Office
Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading
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Definition
24 Oct 2024
What is a business intelligence dashboard (BI dashboard)?
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Blog Post
15 Oct 2024
IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services
IFS CEO Mark Moffat kicked off IFS Unleashed 2024 in Orlando this week with a promise to explain how his firm is bringing ‘IFS Industrial AI’ to assets, workflows, people & services. “We’re not ... Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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07 Oct 2024
Government digital transformation will be challenged by the new era of austerity
Industry leaders discuss how Labour’s ‘mission-driven’ policy approach can drive transformation in a time when austerity is looming. Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading
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News
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading
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News
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading
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News
21 Aug 2024
Wells Fargo bank turns to AI to help families settle estates after a death
Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement Continue Reading
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Blog Post
05 Aug 2024
Nerdio & Kyndryl co-create to 'tailor' a finer cut of virtual desktop
Nerdio appears to be in an evolutionary cycle of its own making designed to elevate the company above the established base of technology competencies that we already know it for. As we know, Nerdio ... Continue Reading
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News
31 Jul 2024
Court overturns Appian’s $2bn trade secrets award against Pegasystems
Business process management software suppliers Pegasystems and Appian head for retrial after a judge finds flaws in trade secrets trial Continue Reading
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26 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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E-Zine
18 Jul 2024
CW EMEA: Keeping across the rules
This issue includes all you need to know about the EU’s artificial intelligence regulations, plus an in-depth look at Saudi Arabia’s ambitious smart city project. Continue Reading
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News
18 Jul 2024
DHSC ramps up departmental investment in data scientists
The Department of Health and Social Care is revealed to be the latest government entity to have invested in building out its data science capabilities Continue Reading
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Blog Post
16 Jul 2024
Atlassian details developer 'happiness' quotient, workflows should work better
Atlassian CTO Rajeev Rajan kicked off his firm’s developer experience analysis this year by saying that software development teams are, of course, dealing with more complexity than ever. Why is ... Continue Reading
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Feature
12 Jul 2024
Updating agriculture: Can data analysis save farming?
Modern agriculture is experiencing challenges due to increased costs and environmental disruption. Could data analysis help farmers overcome these issues? Continue Reading
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Feature
08 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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Opinion
08 Jul 2024
Enterprises must stop GenAI experiments and start long-term strategies
Steven Webb, chief technology & innovation officer, Capgemini UK argues for enterprise organisations to put aside GenAI experimentation and build long-term strategies with it Continue Reading
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Blog Post
28 Jun 2024
MaaS Effect: NTT Data launches Tsuzumi AI on Microsoft Azure
Cloud is still changing, profoundly in many areas. Our initial (perhaps muted) reaction to the notion of Software-as-a-Service (SaaS) was quickly and exponentially expanded as we suddenly got used ... Continue Reading
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News
27 Jun 2024
IT giant Atos faces collapse if restructuring talks fail
French IT giant Atos is facing financial problems that could affect the ability of its UK arm to deliver key government contracts, including those related to NHS records in hospitals Continue Reading
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Opinion
27 Jun 2024
Databricks bids to marry AI and BI
At its recent Data+AI Summit, data platform provider Databricks introduced a product that might be a harbinger of a new wave of AI-backed Business Intelligence Continue Reading
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News
20 Jun 2024
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation is bringing it closer to APAC customers Continue Reading
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Blog Post
19 Jun 2024
IFS forges new alloy for industrial AI, buys Copperleaf
IFS is increasing the heat in the smelting and ore-extraction processes needed to forge its ‘industrial AI software’ technology proposition. Keen to cast a stronger, more ductile but still ... Continue Reading