Chief information officers must be in the driving seat for implementing mobility and cloud computing in the enterprise, otherwise the business will bypass them, according to Oliver Bussmann, CIO at enterprise software maker SAP.
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“There are plenty of options that the business can now access directly, especially in the cloud, without the CIO or anyone in the IT department knowing about it,” he told attendees of the UK&I SAP User Group Conference 2011 in Birmingham.
“Consumer devices and services are setting the expectations of business users; CIOs can either meet those expectations or wait and risk being bypassed by managers of the various lines of business,” he said.
Bussmann said CIOs should bear in mind the importance of the user experience, particularly with regard to speed and flexibility, and keep up with new technologies such as in-memory computing that are enabling real-time business analytics.
“As a CIO, I have learned the importance of watching consumer trends, accepting that they will come into the business and planning for that,” he said.
Bussmann said another important area for him as CIO of SAP is ensuring the business is able to access the right information at the right time.
As part of the SAP runs SAP programme, Bussmann is using SAP’s Hana technology, which combines in-memory computing, column-based data stores and parallel processing, which he said is enabling new business models.
But it is up to CIOs to evaluate how using innovative technologies and pursuing innovation internally will generate value for the business, and choose only the most appropriate for the particular business they support, said Bussmann.