The Law Society of Scotland, the governing body for Scottish solicitors, has implemented e-mail management services to cut e-mail volumes and provide additional protection from spam and viruses.
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"The number of incoming e-mails is rising all the time, but the number of staff has remained constant at 140," said Richard MacLennan, IT manager for the Law Society of Scotland.
The managed anti-spam and anti-virus service from Email Systems, which is expected to reduce the Law Society of Scotland's unwanted incoming mail by 82%, will work in tandem with existing filtering software to provide an extra layer of protection.
"Although our existing system had been coping admirably, we needed something that could deal with potentially massive volumes of incoming mail," said MacLennan.
The Email Systems service operates in real-time to filter out unwanted incoming mail before it is passed on to the mail servers at the Law Society of Scotland. In a trail, 684,000 messages out of a total sample of 830,000 messages were identified as containing either spam or viruses.
"It is a major benefit for us that our team does not have to manage or update the service in order for it to be effective, which is a real bonus in terms of time," said MacLennan.
He said business continuity was an additional benefit of the managed service. "If our mail servers or network connectivity fails, Email Systems will be able to re-route our email messages to an alternative location."