Coach operator National Express, has signed a managed network contract with Vistorm worth £45,000 a year to run its Citrix server system.
The deal reverses a three-year-old decision to run the Citrix-based thin-client network in-house.
David Jones, head of IT at National Express, said Citrix required specialist skills. "The Citrix network is a small part of what we do in terms of IT, but we found it difficult to recruit people for the rest of the business who also had Citrix skills. In the end, we thought that, rather than become Citrix experts ourselves, we would hire people who are."
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Vistorm, which installed the original network three years ago, will use Citrix elements from Microsoft Operations Manager to manage the 16-server system.