Mobile contract users have complained that mobile operators have blocked the Truphone voice over IP application on their new Nokia handsets.
There have been complaints that both Vodafone and Orange have either removed or permanently “hidden” the Truphone application on Nokia N95 handsets bought under contract.
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The N95 is a high specification phone designed to allow users to easily make free or cheaper VoIP calls using Wi-Fi hotspots, thus preventing mobile operators billing for more expensive calls over their own mobile networks.
Vodafone and Orange have not so far responded to criticism of the move.
Vodafone has just announced to contract customers that they will now have to pay more to surf the mobile internet, and its new fixed pricing structure does not cover VoIP services like Skype, where users will have to pay many times more to use them.
Truphone works perfectly well on N95 devices that have not been “branded” and subsidised by Vodafone and Orange on contracts.
The move to block free mobile internet access by Vodafone and Orange comes as the European Commission clamps down on mobile roaming call charges.
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