Management tools on the up


Management tools on the up

Arif Mohamed

Adoption of configuration management databases (CMDB) to aid systems management is expected to double in the next year.

A CMDB stores details of the components of an IT system and the relationships between them, helping organisations to understand their IT infrastructures.

Research conducted for service management firm Tertio SMS found that many companies plan to invest in IT configuration and management tools. The main drivers are plans to adopt an ITIL-based framework (44%), avoid downtime (30%), and managing IT change (28%).

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