Adoption of configuration management databases (CMDB) to aid systems management is expected to double in the next year.
A CMDB stores details of the components of an IT system and the relationships between them, helping organisations to understand their IT infrastructures.
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Research conducted for service management firm Tertio SMS found that many companies plan to invest in IT configuration and management tools. The main drivers are plans to adopt an ITIL-based framework (44%), avoid downtime (30%), and managing IT change (28%).