BMC has updated its configuration management database technology to help customers more easily collect data from back-end systems, and enable them to run their systems more efficiently.
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The BMC Atrium CMDB 2.0 software works with other BMC applications to collect and store configuration data from various systems, including web and application servers, routers, switches and end-user desktop machines.
It puts the data in a configuration management database (CMDB), which is a data repository of IT assets, their dependencies and their inter-relationships with other assets.
The Information Technology Infrastructure Library (ITIL) standard dictates that companies that know what their IT assets are, and how they relate to each other, are able to quickly pinpoint service disruptions.
Using data collected in Atrium CMDB 2.0, companies can track the performance of applications and see which system is responsible for any service disruption or poor performance.