IT and communications systems are evolving rapidly in order to offer users the fastest and most efficient tools to do their jobs.
Yet these jobs themselves are just as challenging as ever, if not more so. Today’s increasing business pressures and tighter budgets are forcing firms to change the way they work and extend the boundaries of the organisation to include mobile and home working.
Unified communications (UC) systems can provide the solution to some of these pressures, allowing firms to become more flexible and adaptable.
Intelligent desk phones, mobile broadband and advanced collaboration tools are allowing people to work together smarter and faster, and deal with their suppliers, partners and customers in a more timely and relevant manner.
In this executive overview we will look at,
This was first published in November 2009