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Mobile management platform addresses IT departments' concerns

IT departments may be less sceptical towards handheld devices following the release of a jointly-developed mobile management...

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IT departments may be less sceptical towards handheld devices following the release of a jointly-developed mobile management platform from XcelleNet and Internet software company Pumatech, writes Daniel Thomas.

The Enterprise Intellisync Mobile Management Edition enables IT administrators to manage the distribution of the software required for synchronising desktop personal information management (PIM) and groupware applications with Palm handhelds and Windows Pocket PCs or Windows CE devices. The platform combines XcelleNet's mobile management product, Afaria and Pumatech's Intellisync synchronisation software.

Afaria provides a suite of management tools, including the ability to rapidly deploy handheld applications across thousands of mobile devices. Its inventory management capability allows the administrator to track both the hardware and software associated with each device.

The Intellisync PC-to-handheld software can keep an organisation up to date with direct, two-way synchronisation of e-mail, calendar, contacts and to-do lists with PIM, contact management and groupware applications.

Steve Nicol, Pumatech's executive vice-president of sales and business development, explained, "IT has been reluctant to support handheld devices, because they want control over the types of applications that are installed, particularly those that are used in critical business processes.

"Also, they need to ensure that the apps and their related content are appropriately updated without heavy involvement of helpdesk personnel - our combined solution addresses these issues."

This was first published in November 2000

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