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Microsoft’s guide to IT efficiency for SMBs

In this series of articles Microsoft UK offers directors of small-to-medium businesses advice and...

In this series of articles Microsoft UK offers directors of small-to-medium businesses advice and guidance on managing IT to boost business efficiency and effectiveness.

CRM: happy customers = profitable customers >>

Minimise the risk of customer data loss and fraud >>

Check the efficiency of your business with free cost per transaction calculator >>

It enables SME business >>

What came first: the technology or the process? >>

This was first published in July 2008

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