Case study: WD40 loosens rusty IT to support remote working across Europe

WD-40’s multi-purpose product is a much loved brand with a long history of success. The company’s unique Water Displacement (WD) formula was first developed in 1953 and, 57 years later, the product is still used in thousands of ways across the world’s homes, garages and businesses.

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WD-40’s multi-purpose product is a much loved brand with a long history of success. The company’s unique Water Displacement (WD) formula was first developed in 1953 and, 57 years later, the product is still used in thousands of ways across the world’s homes, garages and businesses.

WD-40’s Company’s European headquarters are located in Milton Keynes in the UK. From this office, the company coordinates sales and marketing activities for their European operations, which includes branch offices and remote workers spread across the UK, Germany, France, Italy and Spain. WD-40’s key IT challenge was to ensure its international infrastructure could be fast and reliable, to facilitate seamless communications for its remote workers, as David Webb, System Supervisor, WD-40 Company explains:

“All of our core business systems are hosted and managed centrally in the UK, and the branch offices connect to these systems using terminal services. However, many of our 120 employees work remotely from home. To support these workers, and to build the capacity for further remote working, we needed to ensure users could work as effectively as if they were in the head office, using a responsive, high-speed network to support both remote workers and branch offices.”

This was last published in May 2011

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